酒店回复: Dear Jijiaming,Thank you for your exceptional review and for honoring us with a perfect score across all categories. We are truly delighted to know that your experience at The Anvaya Beach Resort Bali was nothing short of outstanding.Your kind words about our excellent service mean a great deal to us. At the heart of our philosophy is a commitment to delivering intuitive, gracious hospitality—where every interaction is warm, personalized, and thoughtfully executed. Knowing that our team contributed positively to your stay is the highest compliment we could receive.We are equally pleased that you enjoyed our breakfast experience. Our culinary team takes pride in presenting a generous and refined selection each morning, featuring both international favorites and authentic Indonesian specialties. We believe breakfast should be a moment of indulgence and comfort, setting the tone for a wonderful day in Bali.Our strategic location in the vibrant area of Kuta indeed offers exceptional convenience. With an array of restaurants, hotels, and shopping malls just moments away, guests are perfectly positioned to explore the dynamic surroundings while still enjoying the tranquility of our beachfront sanctuary. As you mentioned, having a rental car makes discovering the island even more effortless—from cultural landmarks to scenic coastal drives—allowing you to experience the very best of Bali at your own pace.We are especially grateful to hear of your intention to return on your next visit to Bali. There is no greater reward for us than earning your trust and loyalty. We look forward to welcoming you back for another memorable and refined stay.Warmest regards,Ayin PurwatiResort & Service Manager
酒店回复: Dear Guest,Thank you for taking the time to share your feedback. Concerning the check-in process, our team is trained to follow detailed procedures to ensure accuracy and security for each guest. However, as your review was posted anonymously, we are unable to trace your reservation details in our system. This makes it difficult for us to investigate thoroughly and provide clarification based on the exact dates and circumstances during your stay.Regarding your comments about breakfast, the allocation of breakfast venues is clearly determined by room category and is stated on our official website. Guests staying in our Deluxe room category are entitled to breakfast at Kunyit Restaurant. Should guests wish to enjoy breakfast at Sands Restaurant by the beach, this is certainly possible with an additional charge. The difference in venue allocation is designed to ensure comfort and a balanced guest flow, as we have a significant number of rooms and aim to avoid overcrowding so every guest can enjoy a pleasant dining experience.During peak periods, especially given our location in the heart of Kuta, the area can be busy. Many of our guests choose our resort specifically because of this central and vibrant location. Naturally, being in such a lively area means there is activity around us. However, if there were concerns about noise, we sincerely wish this had been reported to us during your stay. Our Duty Manager and Security team are available 24 hours and would have immediately addressed the matter to minimize any disturbance.With regard to the swimming pools and resort size, our layout is designed to provide multiple pool experiences across different areas of the property rather than one single large pool. Many of our guests appreciate this concept as it offers variety and a more private atmosphere in each section.As for the beach, it is important to clarify that the beachfront area is a public beach managed by the local government. Nevertheless, our team conducts cleaning three times daily in the area directly in front of our resort. During certain seasons, especially depending on tides and weather conditions, debris can be carried ashore, which temporarily affects the appearance despite our regular efforts.For your information, the government is currently undertaking a coastal improvement and sand replenishment project (beach nourishment) aimed at expanding the shoreline and preventing abrasion. This enhancement includes the stretch of beach directly in front of our resort. Once completed, the beachfront will be significantly wider and more comfortable, and we look forward to introducing dedicated sun loungers on the sand for our guests to enjoy an even more refined seaside experience.Lastly, traffic conditions in Bali are indeed influenced by peak hours and seasonal congestion, which is beyond the control of any hotel. However, our concierge team is always ready to assist with recommended departure times to ensure guests reach the airport or other destinations comfortably.We stand by our commitment to service quality and transparency. Should you wish to discuss your experience further, we would welcome the opportunity to review your specific booking details and provide a more comprehensive clarification.Sincerely,Ayin PurwatiResort & Service Manager
酒店回复: Dear Guest,Thank you for sharing such a thoughtful reflection on your seven-night stay with us. Celebrating this special season together makes your kind words even more meaningful.We are truly delighted that your experience at The Anvaya Beach Resort Bali was marked by comfort, warmth, and memorable family moments. A leisurely breakfast is one of the quiet luxuries of a holiday, and we are pleased to know you enjoyed the abundant selections prepared daily by our culinary team. Just as importantly, your recognition of our friendly staff touches us deeply — genuine hospitality remains the heart of everything we do.It brings us particular joy to hear that your child found such happiness in our childcare facilities. Creating a space where young guests feel inspired, safe, and reluctant to leave is perhaps one of the greatest compliments we can receive. When children are delighted, parents can truly relax — and that balance is something we thoughtfully strive to achieve.Our location in the vibrant center of Kuta is indeed one of our defining characteristics. With restaurants, cafés, and supermarkets just steps away, guests enjoy the convenience and energy of Bali’s most iconic seaside neighborhood, while still retreating into the tranquility of our resort grounds.Regarding the beach, as it is a public shoreline managed by the local authorities, its condition can be influenced by seasonal tides and ocean currents, particularly during certain times of the year. Nevertheless, we conduct routine cleaning efforts in the area directly in front of the resort. For guests seeking crystal-clear waters and elevated marine experiences, venturing by boat to Bali’s surrounding waters is indeed a wonderful option, and our concierge team is always pleased to assist in arranging such excursions.Your comment on the value of your stay is sincerely appreciated. Delivering a harmonious blend of location, service, comfort, and family-friendly experiences at a meaningful value is a commitment we hold close.We hope to have the pleasure of welcoming you and your family back for another beautiful chapter of island memories.With warmest regards,Ayin PurwatiResort & Service Manager
酒店回复: Dear Shitong,Thank you for your wonderful review and for sharing such a detailed reflection of your stay with us. We are truly delighted to learn that your experience at The Anvaya Beach Resort Bali was a “Great” one, and that our cleanliness and service, in particular, left such a strong impression.It is always rewarding to know that guests discover exceptional value while enjoying the full essence of our beachfront retreat. Nestled gracefully along the shores of Kuta, the resort is designed to offer both coastal serenity and effortless access to the vibrant shopping and dining scene just moments away. The gentle rhythm of the sea paired with the energy of the surrounding neighborhood creates a stay that is both relaxing and dynamic—an experience uniquely Balinese.We are pleased that you appreciated the beauty of our décor. Inspired by Bali’s rich cultural heritage, each architectural detail and interior element is thoughtfully curated to reflect tradition through a contemporary lens, offering an atmosphere that feels both elegant and warmly authentic.Your kind words regarding our cleanliness and service mean a great deal to us. Impeccable housekeeping standards and attentive, heartfelt hospitality are pillars of our philosophy. Our team takes immense pride in ensuring every space feels pristine and every guest feels genuinely cared for.We are also delighted that you enjoyed the complimentary minibar, thoughtfully replenished daily for your comfort. It is one of the many small touches we extend to enhance the overall experience—simple gestures that create a sense of ease and indulgence throughout your stay.Thank you once again for choosing The Anvaya Beach Resort Bali. We sincerely look forward to welcoming you back for another seamless blend of comfort, value, and refined beachfront living.Warm regards,Ayin PurwatiResort & Service Manager
酒店回复: Dear Domoxx,Thank you for sharing such a generous and thoughtful review of your recent stay with us. We are truly delighted to know that you found your experience to be “Amazing” and that our cleanliness, surroundings, and service each met your highest expectations. Achieving a 9.7 rating is a wonderful affirmation for our entire team, and we are sincerely grateful for your kind recognition.It is especially pleasing to hear that you enjoyed our direct beach access. Being nestled along the beautiful coastline of Kuta is one of the resort’s most treasured features, offering not only breathtaking ocean views but also those picture-perfect moments that create lasting memories. We are glad the setting provided the perfect backdrop for your photographs.Your compliments regarding our breakfast spread mean a great deal to us. Our culinary team takes pride in curating a diverse selection of local and international delicacies, crafted to ensure each morning begins with both indulgence and comfort. Knowing that you appreciated the variety and quality is truly rewarding.We also thank you sincerely for pointing out the detail regarding the in-room trash can liner. Please kindly allow us to share that, as part of our ongoing sustainability commitment, most of bin liners were traditionally made from plastic. In line with our environmental responsibility initiatives, we have been consciously reducing single-use plastic across the resort. This effort reflects our dedication to preserving the natural beauty of Bali — especially our beachfront surroundings — for generations to come.That said, your feedback is genuinely valuable to us. We understand that comfort and practicality remain essential aspects of a luxury stay. Rest assured, we are currently exploring more environmentally friendly alternatives that will allow us to maintain both our sustainability goals and the refined standards of comfort our guests expect.We are grateful for your understanding and for supporting our efforts toward a more sustainable future. It would be our great pleasure to welcome you back for another exceptional stay by the ocean.With warm regards,Ayin PurwatiResort & Service Manager
5.0分
豪华房
独自旅行
到达先住了两晚,觉得很不错,去了乌布两天后,继续再住一晚,环境好,服务好,早餐丰富也好吃。
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酒店回复: Dear Bingnan,Thank you for your exceptional review and for honoring us with a perfect score across every category. To know that you chose to return to us not once, but twice within the same journey, is the most sincere compliment we could receive.At The Anvaya Beach Resort Bali, we aim to be both a graceful introduction to Bali and a welcoming home to return to after exploring the island’s many wonders. Your decision to stay with us upon arrival, venture onward to Ubud, and then come back again speaks volumes about the comfort and confidence you felt during your first visit.We are delighted that you found our environment so enjoyable. Designed to harmonize traditional Balinese elegance with contemporary refinement, our surroundings are meant to offer a sense of calm sophistication — a place where guests can unwind effortlessly. Your kind words regarding our service are equally appreciated. Genuine hospitality, delivered with warmth and attentiveness, remains the heart of everything we do.It is especially gratifying to hear that breakfast was both plentiful and delicious. We believe mornings should be indulgent yet inviting, offering variety, freshness, and flavors that energize the day ahead. Knowing it left a lasting impression adds to our joy.Thank you once again for your trust and for allowing us to be part of your Bali experience twice over. We look forward to welcoming you back for yet another outstanding stay.Warmest regards,Ayin PurwatiResort & Service Manager
4.7分
尊贵房
家庭亲子
环境很好,酒店也很有特色,比较新,看着大海吃早餐很好,推荐
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酒店回复: Dear Valued Guest,Thank you for your generous and thoughtful review of The Anvaya Beach Resort Bali. Receiving such high praise across amenities, cleanliness, surroundings, and service is a true privilege for our entire team.We are especially delighted that you found our environment inspiring and rich in character. The Anvaya was thoughtfully designed to celebrate the elegance of Bali’s cultural heritage while embracing contemporary refinement. From architectural details to curated art pieces, every corner is intended to tell a story—one that reflects both timeless tradition and modern comfort.Your mention of breakfast overlooking the sea captures one of the most cherished moments of the guest experience. There is something quietly magical about beginning the day with the gentle ocean breeze, panoramic coastal views, and a beautifully prepared morning selection. We are pleased that this simple yet evocative ritual became a highlight of your stay.As a relatively new addition to Bali’s luxury landscape, we remain dedicated to continuously elevating our offerings, ensuring that each visit feels fresh, polished, and memorable. Your recommendation is the highest compliment we could receive, and it inspires us to continue refining every detail with care and passion.We look forward to welcoming you back for another graceful seaside escape, where beauty, character, and heartfelt hospitality await once more.With sincere regards,Ayin PurwatiResort & Service Manager
5.0分
尊贵套房
情侣出游
房间干净,环境优美,很安静,下次会带父母来住。早餐很丰富
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酒店回复: Dear Austinfeng,Thank you for your truly heartening review and for honoring us with a perfect score across every category. To know that your experience was “Outstanding” in every sense is both humbling and deeply rewarding for our entire team.We are delighted that you found your room impeccably clean and our surroundings beautiful and serene. While Kuta is known for its vibrant energy, The Anvaya Beach Resort Bali is thoughtfully designed as a tranquil sanctuary—where lush gardens, graceful architecture, and the gentle presence of the sea create a sense of calm refinement. It is wonderful to hear that this peaceful atmosphere allowed you to relax and unwind fully.Your kind mention of our breakfast offerings is equally appreciated. We believe that mornings set the tone for the day, and our culinary team carefully curates a plentiful and diverse selection to satisfy every palate. From fresh tropical fruits and traditional Indonesian specialties to international favorites prepared with care, we aim to create a breakfast experience that feels both indulgent and memorable.Most touching of all is your intention to return with your parents. There is no greater compliment than entrusting us with the comfort of your loved ones. We would be truly honored to welcome your family and ensure their stay is just as exceptional—marked by warmth, attentiveness, and the genuine hospitality that defines the spirit of Bali.We look forward to the pleasure of welcoming you back for another outstanding stay by the sea.Warm regards,Ayin PurwatiResort & Service Manager
非常好的酒店,服务超级好,早餐丰富。附近有很多饭店,酒店,商场 下次来巴厘岛一定住这家酒店。租车情况下,去任何巴厘岛很方便。
整体体验非常差。
1.前台入住办理入住非常慢,磨磨蹭蹭不知道在干嘛。
2.酒店有两个餐厅可以用早餐,一个在沙滩旁边一个是靠近马路的。我用携程的团购活动定的豪华房,到了酒店以后我才知道这个房型只能在靠近马路那个餐厅用餐,但是在订单页面没有任何提示,体验不好。
3.房间隔音非常差,而且酒店地处闹市区,早上七点多外面就吭哧吭哧放音乐,非常吵。
4.酒店虽然泳池不少,但面积都不大,酒店规模也算不上特别大。酒店后边的沙滩也很小,而且很脏。
如果大家是赶飞机住这个酒店,直线距离不远,但巴厘岛交通很差,如果打车过去,两三公里可能要开半个多小时。
春节期间连着住了7天,体验感非常好,早餐很丰富,服务人员都很友善,还有儿童托管服务,小朋友在里面玩了一天都不愿意走,酒店位于库塔的中心地带,出门就有吃饭的地方和超市,沙滩不大且沙滩上垃圾较多,想玩水还会要坐船出海比较好,总体性价比拉满。
我们是用的携程上团购券,比其它平台价格便宜点,酒店装修非常漂亮靠着海边酒店出门购物吃饭非常方便,我们就在酒店对面的洗衣店将积压好多天衣服一次性全洗了,又方便又便宜,房间迷你吧饮料免费第二天又会补上。
我们这次巴厘岛旅行是在我疫情后没有用携程后,首次使用携程的服务,感觉在国家查携程垄断行为后,携程这个原来旅行市场上的大鳄行为上有所收敛,不像以前那样肆无忌惮了,服务质量上也有所提高。我认为国家的查处无论对携程还是对消费者都有好处。
酒店出去就有海滩,拍照也出片,酒店早餐丰富,环境不错,唯一的毛病就是房间垃圾桶居然没有套垃圾袋?这是我不理解的。总之对得起这个价格。
到达先住了两晚,觉得很不错,去了乌布两天后,继续再住一晚,环境好,服务好,早餐丰富也好吃。
环境很好,酒店也很有特色,比较新,看着大海吃早餐很好,推荐
房间干净,环境优美,很安静,下次会带父母来住。早餐很丰富
这是一家很棒的酒店,服务周到,早餐丰盛,鸡尾酒也很美味(感谢Dina女士!)。工作人员都很可爱,而且退房后还可以继续使用酒店设施,这真是太棒了。这会是我在巴厘岛住过的酒店中最喜欢的一家。不过,也有一个小小的缺点:我们的房间直到下午5点才准备好(原定是下午3点),而且等待期间工作人员没有任何沟通。前台接待员似乎也没有特别抱歉,这多少影响了我们入住的心情。虽然酒店允许我们第二天延迟退房一小时,但这并不能完全弥补入住时浪费的时间。对于这种档次的酒店来说,这是不可接受的(我这辈子第一次遇到要等到下午5点才能入住房间,而且酒店没有提供任何解决方案!)。总的来说,这是一次非常棒的住宿体验,环境安静舒适。
这是我第二次入住这家酒店,它依然是个很棒的选择。酒店地理位置优越,离机场很近,去库塔海滩也很方便,走路就能到海滩购物中心,这是它的一大亮点。可惜的是,我们没能再次预订到水疗,因为太受欢迎了,下次有空位要等到一周以后了。不过,早餐一如既往地美味,种类也很丰富。