酒店回复: Thank you for sharing your thoughts with us. We are truly sorry to hear that your stay did not meet your expectations. We understand your concerns about the room type, amenities, and breakfast experience. We will review these points carefully with our team to make things better.Your comfort is our motto, and we hope you give us another chance to offer a more delightful stay next time.
酒店回复: Thank you for sharing your feedback with us. We truly apologize that your stay did not meet your expectations and that you felt unsafe. At Baymont by Wyndham Lake City, our motto is to provide comfort and a welcoming experience, and it’s clear we fell short during your visit.We appreciate your honest review, as it helps us improve our property and service. We hope to have another chance to host you, giving you a stay that is safe, comfortable, and more delightful.Warm regards,The Baymont by Wyndham Lake City Team
3.0分
其他
原文
翻译提供方：Google
房间老旧！羽绒被上还有血迹！强烈推荐！千万别来……
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酒店回复: Thank you for sharing your experience with us. We truly regret that the room did not meet your expectations and that cleanliness was not up to our usual standards. At Baymont by Wyndham Lake City, our motto is to provide comfort, and your feedback helps us improve every day.We hope you’ll give us another chance to welcome you back for a more delightful and comfortable stay.
1.0分
其他
原文
翻译提供方：Google
房间非常破旧，不太美观。不会推荐给任何人。
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酒店回复: Thank you for staying with us. We truly regret that your room didn’t feel fresh or pleasant. At Baymont by Wyndham Lake City, our motto is to provide comfort, and we clearly missed the mark this time.We value your honest words and are taking steps to improve. We hope you’ll give us another chance to offer you a more delightful and comfortable stay next time.
5.0分
其他
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My mom is 83 yrs old and we didn't arrive at hotel in time to get ground floor room.
We stayed two nights and the hotel staff got us into a ground floor room second night.
Very nice staff.
Thank you!
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酒店回复: Thank you for sharing your experience with us. We are so glad to know that you and your mother had a pleasant stay and that our team could help you move to a ground floor room for your comfort. Your kind words about our staff mean a lot to us and encourage us to keep doing our best.Our motto is to provide comfort and care to every guest. We hope to have the pleasure of welcoming you and your mother again for an even more delightful and restful stay.
2.0分
其他
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I felt the pictures shown on-line of the room and hotel were deceptive. This is the worst Wyndham property I’ve ever stayed at. The room and facilities were run down and are in need of refurbishment, at least in some areas a paint job. Otherwise, ok for the price.
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酒店回复: Thank you for taking the time to share your thoughts about your recent stay with us. We truly value hearing from our guests as it helps us improve. We are very sorry that your experience did not meet your expectations and that the room and facilities did not reflect the images you saw online. We understand how disappointing that must have been and appreciate your honesty.Our team has noted your feedback and will review the rooms and photos to make sure they accurately represent what we offer. We always strive to provide a comfortable and pleasant stay, which is our motto. We hope to have another chance to welcome you again for a more delightful experience.
4.0分
其他
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The stay was as what I went for just to have somewhere to lay my head. The room was clean. The only thing is that housekeeping didn’t come clean the room or give us fresh towels. It was not a five star hotel but at least a three star.
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酒店回复: Thank you for staying with us and for taking the time to share your review. We are glad to know you found the room clean and comfortable for your stay. We also appreciate your kind words recognizing our hotel’s value.We sincerely apologize for the inconvenience caused by the housekeeping service not providing fresh towels during your visit. Your feedback helps us improve, and we have shared this with our team to ensure better attention to every guest’s needs. Our motto is to provide comfort and care, and we truly hope to welcome you again for a more delightful stay.
1.0分
家庭亲子
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We didn’t like anything it wouldn’t have been so late we would’ve gone somewhere else… It was filthy… We slept in our clothes and our shoes… There were holes in the walls and filth on the floor and the furniture curtains etc. it stunk… Bathroom was unacceptable… There are people drinking on both sides of us in their rooms screaming yelling and fighting all night long… We end up leaving at 4 o’clock in the morning will not stay there again they should be condemned
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酒店回复: Thank you for sharing your experience with us. We are truly sorry to hear about the discomfort and inconvenience you faced during your stay. It is clear that your experience did not reflect the standards we aim to maintain, and we take your comments about cleanliness and noise very seriously. Our team is already reviewing the situation to ensure such issues are immediately corrected.We sincerely regret that your time with us was unpleasant and would appreciate another chance to restore your trust. Our motto is to provide comfort in every stay, and we hope to welcome you again for a cleaner, quieter, and more delightful visit.
酒店干净整洁。空调效果不如预期，但也没有热到令人窒息。总的来说，是个不错的住宿选择。
他们通过旅行应用预订流程可能有点复杂，但除此之外，其他都还可以。
我租的房间描述里有两间独立房间，比一间房贵。实际上，我住的是两张床的房间。前台会无故扣留你的银行卡。描述里说有健身房，但根本就不存在。还有一个按摩浴缸，也是空的，根本没法用。至于早餐，华夫饼面糊已经用完了，牛奶、糕点、果酱、面包都没了。前台根本不想解决这个问题。不推荐来这里。
这套房子不适合出租做酒店；它的条件需要改善。我从来没有住过让我感到不安全的酒店；它比汽车旅馆还糟糕。
房间老旧！羽绒被上还有血迹！强烈推荐！千万别来……
房间非常破旧，不太美观。不会推荐给任何人。
My mom is 83 yrs old and we didn't arrive at hotel in time to get ground floor room.
We stayed two nights and the hotel staff got us into a ground floor room second night.
Very nice staff.
Thank you!
I felt the pictures shown on-line of the room and hotel were deceptive. This is the worst Wyndham property I’ve ever stayed at. The room and facilities were run down and are in need of refurbishment, at least in some areas a paint job. Otherwise, ok for the price.
The stay was as what I went for just to have somewhere to lay my head. The room was clean. The only thing is that housekeeping didn’t come clean the room or give us fresh towels. It was not a five star hotel but at least a three star.
We didn’t like anything it wouldn’t have been so late we would’ve gone somewhere else… It was filthy… We slept in our clothes and our shoes… There were holes in the walls and filth on the floor and the furniture curtains etc. it stunk… Bathroom was unacceptable… There are people drinking on both sides of us in their rooms screaming yelling and fighting all night long… We end up leaving at 4 o’clock in the morning will not stay there again they should be condemned