酒店回复: Thank you for your honest and detailed review! We're thrilled to hear that our cleanliness standards exceeded your expectations, especially after taking extra steps to verify. We understand that our exterior may not fully reflect the quality of our interior, and we're glad you were pleasantly surprised. Regarding the AC noise, we appreciate your feedback and will consider upgrading our units to quieter models in the future. Thank you for choosing to stay with us, and we hope to welcome you back again soon!

酒店回复: Sorry to hear that your experience with us was unacceptable. We apologize for the poor condition of your room, including the dirty tub and sink. More concerning, however, is the report of rudeness and disrespect from our staff member. This behavior is not acceptable and will be addressed immediately. Can you please contact us directly so we can investigate further and make things right?

酒店回复: Thank you for your 8/10 review! We're glad you appreciated the interior upgrades we've made, even if they weren't recent. Sorry to hear the bed was a bit too firm for your liking - we'll take that feedback into consideration. We're thrilled, however, that you found check-in and check-out to be easy and that our staff were friendly and welcoming. We appreciate your feedback and hope to see you again soon!

酒店回复: Thank you for sharing your honest feedback. We're sorry to hear that your stay with us was primarily driven by circumstance, and that we didn't exceed your expectations. We hope your child has recovered and is doing well. Although we may not have been your first choice, we appreciate the opportunity to have provided a safe haven during a challenging time. If you have any specific feedback on how we could improve, we're here to listen.

酒店回复: Thank you for sharing your feedback. Sorry to hear that your stay was disrupted by noisy neighbors and that your non-smoking room had a smoke smell. We apologize for the inconvenience and frustration this caused. We'll review our room assignment and housekeeping procedures to prevent similar issues in the future. If you'd like to discuss further or give us another chance, please don't hesitate to reach out.

酒店回复: Thank you for your honest review. We're glad to hear that you found our beds to be comfortable and clean. However, we apologize for the issues you experienced with the room and bathroom cleanliness. We'll address these concerns with our housekeeping team to ensure our rooms meet our standards. Additionally, we're sorry to hear that you felt uneasy with some of our other tenants during check-in. We strive to provide a welcoming environment for all our guests, and we'll look into ways to improve our overall atmosphere.

酒店回复: Thank you for reaching out to us. We apologize, but it seems there may be some confusion. We take allegations of stereotyping, policy inconsistencies, and unprofessional behavior very seriously. However, we cannot verify the events described in your review. We would like to discuss this further with you and make things right. Please contact us directly so we can investigate and provide a resolution. Your satisfaction is our top priority.

酒店回复: Thanks for the review and very sorry to see your bad experience.If you got same situation in your home, what would you do? Complaint your builder? In my opinion, you should talk to the one who caused the issue and resolve it right away. Sorry again, all motels in town are pretty old but we have been working hard to make our accommodation better. People saying, our hotel is the best in town. We care our guests health the most, all best supplies, water softeners, …

酒店回复: Thank you so much for your 10/10 review! We're thrilled to hear that you found your room to be clean and comfortable, and that our amenities provided great value for the price. We strive to provide a welcoming and relaxing experience for all our guests, and it's wonderful to know that we met your expectations. Thank you for choosing to stay with us, and we hope to welcome you back again soon!