People were using the pool area late at night being very loud and blasting music until almost midnight.
If it wasn't for that the property would of been great to stay at.
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酒店回复: Thank you for sharing your feedback with us. We’re glad to hear you otherwise enjoyed the property, but we sincerely apologize for the noise disturbance you experienced at the pool area. Our team works hard to ensure all guests have a relaxing stay, and we will be reinforcing quiet hour policies with our staff to prevent this from happening again.We hope to have the opportunity to welcome you back and provide you with the quiet, restful experience you deserve.Thank you for choosing DoubleTree by Hilton in Dothan, AL as your preferred destination.
5.0分
其他
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Everything about this hotel is absolutely beautiful, the staff are all very friendly, breakfast was fresh fruits and a large assortment of meats to choose from. I would definitely recommend staying there.
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酒店回复: Thank you for your glowing 10/10 review! We’re so glad you enjoyed the beautiful atmosphere, friendly staff, and delicious breakfast selection. Your recommendation means the world to us.Thank you for choosing DoubleTree by Hilton in Dothan, AL as your preferred destination.
5.0分
家庭亲子
The shower needs repair work to remove unsightly mold under the caulking.
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酒店回复: Thank you for your 5/5 rating and your honest review! We're thrilled to know you had a great experience and appreciate you taking the time to share it with us.Thank you for choosing DoubleTree by Hilton in Dothan, AL as your preferred destination.
4.0分
其他
Ok stay
The staff was very friendly. Our bathroom floor was a little sticky and the shower had some soap scum/mildew build up. But everything else was great.
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酒店回复: Thank you for your 8/10 rating and for recognizing our friendly team! We appreciate your feedback about the bathroom floor and shower—this has been shared with our housekeeping team to address immediately. We're glad the rest of your stay was great, and we hope to welcome you back for an even better experience.Thank you for choosing DoubleTree by Hilton in Dothan, AL as your preferred destination.
5.0分
家庭亲子
Very clean, staff was great, and the diner/bar has great food
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酒店回复: Thank you for your wonderful 10/10 review! We’re thrilled to hear you enjoyed your clean and comfortable room. Providing a welcoming and refreshing experience is always our goal, and your kind words let us know we’re on the right track. We look forward to hosting you again soon!
5.0分
其他
Great clean place with an excellent pool and wonderfully pleasant staff
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酒店回复: Thank you for your fantastic 10/10 rating! We're thrilled to hear you enjoyed our clean facilities, excellent pool, and friendly staff.Thank you for choosing DoubleTree by Hilton in Dothan, AL as your preferred destination.
4.0分
情侣出游
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A few of my towels were dirty. I also noticed trash on my balcony, and my toilet was a bit dirty. Never had this issue with you guys before so I just brushed it off.
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酒店回复: We appreciate your honest feedback and sincerely apologize for the housekeeping oversight. This is not the standard we strive for, and we have shared your comments with our team to ensure extra attention is given moving forward. We’re glad to hear this hasn’t been your usual experience with us and hope to exceed your expectations on your next stay. Thank you for choosing DoubleTree by Hilton in Dothan, AL as your preferred destination.
5.0分
其他
Hotel was clean. Staff was polite. Enjoyed the pool.
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酒店回复: Thank you for your 10/10 review! We're thrilled you enjoyed the cleanliness, polite service, and our pool area.Thank you for choosing DoubleTree by Hilton in Dothan, AL as your preferred destination.
5.0分
商务出差
Friendly staff and convenient location!
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酒店回复: Thank you for your 10/10 review! We’re delighted you enjoyed our friendly team and convenient location. We look forward to welcoming you back on your next visit to Dothan.
5.0分
其他
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It is a very nice property, although the highway is a little difficult to negotiate, had to do a U-turn to get to the property, but that's not the fault of Doubletree. We'll probably stay there again.
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酒店回复: Hello Susan,Thank you for your kind review! We're thrilled to hear you enjoyed our property and plan to stay with us again. We look forward to welcoming you back for another great experience.
People were using the pool area late at night being very loud and blasting music until almost midnight.
If it wasn't for that the property would of been great to stay at.
Everything about this hotel is absolutely beautiful, the staff are all very friendly, breakfast was fresh fruits and a large assortment of meats to choose from. I would definitely recommend staying there.
The shower needs repair work to remove unsightly mold under the caulking.
Ok stay
The staff was very friendly. Our bathroom floor was a little sticky and the shower had some soap scum/mildew build up. But everything else was great.
Very clean, staff was great, and the diner/bar has great food
Great clean place with an excellent pool and wonderfully pleasant staff
A few of my towels were dirty. I also noticed trash on my balcony, and my toilet was a bit dirty. Never had this issue with you guys before so I just brushed it off.
Hotel was clean. Staff was polite. Enjoyed the pool.
Friendly staff and convenient location!
It is a very nice property, although the highway is a little difficult to negotiate, had to do a U-turn to get to the property, but that's not the fault of Doubletree. We'll probably stay there again.