酒店回复: Greetings, thank you so much for taking the time and leaving us a great review! We would be honored to welcome you back to our Resort & ****** in the future. We thank you for staying with us and until next time!
酒店回复: Thank you for sharing your feedback. We’re glad you enjoyed the convenient location and quiet room, and we appreciate your detailed comments on amenities and linens. Your suggestions will help us improve guest comfort and overall experience.
酒店回复: Thank you for sharing your experience! We're glad to hear our team made you feel welcome and that you appreciated the daily cleaning service. We also appreciate your feedback regarding the location and facilities, as well as your comments on the food options. Your input helps us continue improving. We hope to have the chance to welcome you back again!
点评来源 Trip.com
5.0分
华丽单人房, 1 张特大床, 城市景观
情侣出游
没想到没有浴缸,别的还不错,
尤其是泳池超大,但一定要注意泳池6点就关
酒店在lv st的边上 坐shuttle 不算很麻烦,
酒店里的大球很可爱,而且没想到有lady M,好久没吃还是那么好吃哈哈哈哈
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酒店回复: We’re so glad you enjoyed the spacious pool, convenient location, and unique touches like the large ball and Lady M desserts. Your feedback about the bathtub and pool hours is noted, and we’ll share it with our team. We appreciate you taking the time to share your experience and hope to welcome you back for another enjoyable stay!
4.2分
华丽客房, 2 张大床, 城市景观
家庭亲子
房间很宽敞,床很舒服,唯一就是可能暖气开的有点干燥。
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酒店回复: Thank you for your feedback regarding your experience with us at Hilton at Resorts World Las Vegas. This feedback is being passed along to our leadership team.
酒店回复: Thank you for sharing your feedback. We’re very sorry your family was disturbed by the alarm going off at 3 AM and that the follow‑up service didn’t resolve the situation as it should have. This is not the experience we want for our guests. We also appreciate your note about the drink voucher—gratuity is not included, as tipping is always at the guest’s discretion. Thank you again for bringing these concerns to our attention.
酒店回复: Thank you for sharing your experience, and we sincerely apologize for the frustration you encountered. We understand how difficult it was to locate the Uber pick‑up area, and we regret the lack of clear signage and guidance—this is something we will be reviewing with our team immediately. We are also truly sorry for the exceptionally long check‑in wait, as this is far from the efficient arrival experience we strive to provide. Your feedback is extremely valuable, and we appreciate you bringing these concerns to our attention so we can work on meaningful improvements.
宾馆是近几年新开的,很新很豪华,房间很大,设施很好,用品质量也很好,有很漂亮的游泳池,底楼有很大的**,餐饮娱乐都齐全,是一次很满意的选择。
宾馆位置在拉斯维加斯大道的最南面,在wynn和encore宾馆附近。看awenkening和sephere的演出可以步行过去。宾馆附近有cx公交线,这条线沿着拉斯维加斯大道开,经过各个主要景点。房间安静,就是被子,毛巾比较旧。被子里的填充物团成一个个硬球,毛巾的毛浆洗过多也是硬邦邦的。房间不提供牙刷牙膏梳子拖鞋。水可以去前台领取,房间里没有免费的水。楼下商场里有个小的sphere copy版,和真的一样有广告也有表情包。边上的小肥羊火锅价格不菲,2人套餐加上税,消费超200美金。还是去路对面的Taco, Denny或者Wynn的自助餐比较好。
酒店服务工作人员很热情,每天都有服务人员打扫卫生,就酒店位置离大道有一点距离,设施一般,吃的还OK,酒店里面有煲仔饭,也有面条,早餐吃西餐。
没想到没有浴缸,别的还不错,
尤其是泳池超大,但一定要注意泳池6点就关
酒店在lv st的边上 坐shuttle 不算很麻烦,
酒店里的大球很可爱,而且没想到有lady M,好久没吃还是那么好吃哈哈哈哈
房间很宽敞,床很舒服,唯一就是可能暖气开的有点干燥。
酒店距离拉斯维加斯永利酒店大约15分钟步行路程。如果是淡季,价格会非常划算。我在这家酒店住了两晚。
办理入住或退房时,总是要排很长的队。
房间很大,床垫和枕头都非常舒服。
注意不要动桌上或迷你吧里的任何食物,否则会自动收费。
半夜三点房间闹钟响 全家都被吵醒了 第二天找工作人员来关闹钟 他们说应该是上一个顾客订的闹钟 酒店方面没有任何补偿 只是延迟了一点退房 携程客服倒是不错 处理事情很积极 另外那个100美金饮料券是不包括小费的 小费是另外扣钱的
差评!
1.去机场打车Uber10分钟,找Uber上车点花费30分钟,没有指示牌,Uber司机接人还不能停在酒店门口。有个指示牌是Lyft上车点,可能是Lyft广告,没有任何Uber提示。
2.出差十几年入住酒店上千次,这是办理入住耗时最长的,这个酒店办理入住手续排队像机场安检排队一样耗时,半个小时搞不定的,
非常棒的酒店,我强烈推荐。房间干净整洁,设施也很新。城市景观超赞👍。酒店旁边就有EI taco🌮和Danny's餐厅。Walgreens和7-11便利店也在附近。我一定会再来的。
房间很干净,就是酒店会盗刷卡。我不小心误触了房间里面吧台的东西,当时就下楼给酒店前台解释,他们表示第二天会取消那笔消费。第二天晚上去酒店前台询问,酒店表示那笔吧台的消费已经取消。退房时候的账单也显示只有度假村费,没有吧台的消费。到家后发现之前已经取消的吧台消费金额被从银行帐户扣除。度假村费一共只有 187.08 + 62.36 = 249.44,但是一共从卡上面扣了 441.78。