酒店回复: Thank you for your review! We're glad you enjoyed the spacious room, the helpful reception service, and the convenient location near the Vatican and just a short taxi ride from the center of Rome!
5.0分
标准双人或双床房
独自旅行
原文
翻译由AI提供
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Orazio Palace Hotel 完全超出我的预期。这是一家美丽的精品酒店，坐落在美丽的普拉蒂街区，步行即可到达许多热门景点。但真正让它与众不同的是工作人员，尤其是前台的 April 和 Giulia，她们竭尽全力提供帮助，真诚而友善。非常感谢。如果我再去罗马，Orazio Palace Hotel 永远是我的首选！
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酒店回复: 尊敬的宾客：
非常感谢您精彩的评价！我们很高兴听到欧拉齐奥皇宫酒店超出了您的预期，并且您欣赏我们位于普拉蒂区中心的优越地理位置。
April 和 Giulia 特别感谢您——她们会很高兴得知她们的热情和奉献让您入住更加愉快。
您的好评对我们意义重大，也是整个团队的巨大动力。我们真诚地希望很快再次欢迎您——欧拉齐奥皇宫酒店将永远是您的家外之家。
我们全体同仁向您致以最诚挚的问候！
Marco Klingler
总监
酒店回复: Grazie per aver condiviso la sua esperienza con noi. Siamo lieti che abbia apprezzato la posizione del nostro hotel, la tranquillità della zona e la sicurezza del quartiere. Ci dispiace sapere che alcuni aspetti non sono stati all’altezza delle sue aspettative, in particolare per quanto riguarda la pulizia del soffione della doccia e la qualità dell'acqua. Le sue osservazioni sono preziose e ci aiuteranno a migliorare. Ci rincresce sinceramente che la cena non sia stata di suo gradimento — prenderemo in seria considerazione il suo feedback per apportare le dovute correzioni. Speriamo di avere l'opportunità di accoglierla nuovamente in futuro per offrirle un'esperienza migliore.Marco KlinglerDirettore
酒店回复: Thank you for your review. We're glad you appreciated the location near the Vatican. We're very sorry for the inconveniences you experienced during your stay, especially the issues with the bathroom, the power outage, and the lack of assistance at check-out. Your feedback is very helpful and will help us improve our services and emergency management.
酒店回复: Thank you for your review! We're glad you appreciated our convenient location and the courteous service at the reception. It’s great to hear that you found a good restaurant nearby and that our team was able to prepare an early breakfast and arrange a taxi for you. We apologize if the room location was not ideal, and we appreciate your understanding. We hope to welcome you again in the future for an even better stay!
酒店回复: Thank you for sharing your feedback. We’re sorry to hear that some aspects of your stay did not meet your expectations, and we appreciate your comments as they help us improve. We hope to have the chance to welcome you again and provide you with a better experienceMarco Klingler Direttore
酒店回复: Thank you for your review! We appreciate your understanding regarding the room size, as it is indeed common in many European hotels. We’re glad you found the breakfast acceptable and that you enjoyed the breathtaking sunrise during your meal. Our staff is dedicated to providing a warm and enthusiastic service, and we’re happy that it made a positive impression. We hope to welcome you again in the future!
房间很大，前台服务态度非常好👍🏼，地理位置方便，靠近梵蒂冈，打车去罗马市中心也很近！
Orazio Palace Hotel 完全超出我的预期。这是一家美丽的精品酒店，坐落在美丽的普拉蒂街区，步行即可到达许多热门景点。但真正让它与众不同的是工作人员，尤其是前台的 April 和 Giulia，她们竭尽全力提供帮助，真诚而友善。非常感谢。如果我再去罗马，Orazio Palace Hotel 永远是我的首选！
酒店坐落在迷人的普拉蒂区，环境宜人，位置优越。前台工作人员特别热情专业。房间虽然简洁，但对于独自旅行的我来说空间足够，住得很舒适。酒店餐厅的菜肴也很棒，我很喜欢。这是我在罗马值得记住的一家酒店。
前台接待员安西娅（Anthea）非常细心，提供了很多有用的信息。
酒店地理位置优越，靠近地铁站和梵蒂冈。
早餐种类非常丰富，甜点和咸点应有尽有，而且露台的风景也很棒。
房间很宽敞，尤其是浴室。
室温由24小时开放的前台控制，只需打电话就能调节到你喜欢的温度。
额外惊喜：房间里还提供拖鞋。
地理位置很好 在罗马河西梵蒂冈区域 很安全而且特安静 距离梵蒂冈也近 卫生唯一扣分项就是淋浴头没有清理有很多水垢而且龙头水特别不干净 本来以为早餐还行对晚饭餐厅抱有侥幸 但相信我 晚餐不要去这里吃 呕吐物级别的食物 楼底下有一家老头的家庭餐厅很好吃
地理位置还不错，离梵蒂冈近
酒店的设施和一些设置很奇葩
浴室下水贼慢，洗个澡水漫金山
最后一天停电，找前台说不知道什么时候能来电，酒店没有应急预案，退房时搬行李下6层楼，跟另一位前台反映，说为什么不向他们求助🙂
位置还不错，前台彬彬有礼 从酒店步行15分钟到梵蒂冈 酒店对面街边餐厅味道不错。 因为第二天走的早来不及吃早餐，前一天跟前台客服说了，早晨下来 已经给我们打包好了早餐，又帮我们叫了出租车。 因为客满，给我们房间在一层 窗外是后院阴森森的 一直没开窗帘。
位置离地铁站还是远了点（10分钟）…而且没有像某书和评论里给人惊艳的感觉…这个价格还不包含饮用水（欧洲行唯一一家）…早餐选择性也不多…
酒店地理位置非常方便，位于罗马一个安静的街区，周边有商店和景点。房间不错，但有点小。两个人带两个行李箱的话，可能就没什么地方可以放了。酒店不提供饮用水。早餐很好，但种类不多。
房间很小，大行李箱摊开有些困难，但这也属于欧洲酒店常态。早餐种类不算多，但味道还可以。吃早餐的时候可以赶上日出，很好看。
服务人员态度都很热情。