酒店回复: Hello Anthony, Thank you for sharing your feedback with us. We appreciate your observations and will address them with our housekeeping and front desk teams for improvement. Your experience is valuable to us, and we will strive to enhance our services for all our guests in the future.
We liked the location. The unit was a little dirty. We had to ask for towels and body wash because the unit wasn’t completely stocked. There was no body wash. The clerk did t ask how are stay was when I checked out. We’re going to explore other hotels for our next trip to see how they compare
5.0分
其他
Clean, access to restaurants, shopping, and access to major roads, and interstate.
4.0分
其他
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Clean and comfortable
The room was great. Windows opened, which was nice. There was a party of some sort going on until about midnight, Erich we could hear from inside the room, but otherwise we really enjoyed our stay.
5.0分
其他
Overnight Stay
Good stay!!! Only thing was the couch had some dirt stains that should have been cleaned.
5.0分
其他
Amazing customer service when I checked in ! She was great !
5.0分
商务出差
Upon check in our hostess was very pleasant and friendly. She made us feel very welcome. We will stay again when we are in the area. Strongly recommend!
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酒店回复: Hello Chuck,We are thrilled to hear that you had a positive check-in experience with us and felt welcomed by our hostess. Thank you for choosing to stay with us and recommending our hotel. We look forward to welcoming you back on your next visit to the area!
1.0分
商务出差
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stared 2 nights room stayed at 80 degrees no TV moved to another room 3rd day no TV the next 5 days of stay no TV
spoke to General Manager and he said he will give me a discount refund if ******* sends an email asking for one.
i hope you follow through with discount refund. keep me informed *******!!!
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酒店回复: Hello Allan, We apologize for the inconveniences you faced during your stay. We recommend contacting ******* directly for any updates on your refund request. Thank you for bringing this to our attention.
不错的住宿地点。乍一看，它确实散发出新鲜的能量，直到你真正进入你的房间。这个地方让我想起了那些被拆除的酒店，他们只是决定在某些区域不去完成。
我指出了几点：
1.浴室不是特别干净。淋浴间有些地方你可以看出没有被触碰过。
2.床上用品半干净。第二天晚上，我碰巧看了看毯子，里面有绿色条纹，差点吓坏了。
3.早餐还可以。土豆是冷的，没有太多选择。但还不错。
4.服务台说他们24小时都有服务。但事实并非如此。应该在那里的人几个小时都联系不上。
总体来说，住宿还不错。没有一堆大的抱怨。但这次足以让我写评论。我通常不会写评论。
家外之家
我们很高兴能离开弗雷德里克斯堡过夜。游泳池的温度应该是“温暖的 85 度”。温度是 85 度，但很温暖？不！哈哈。我们住得很愉快。非常温暖和热情。我们会再来的。
最棒的住宿体验！
非常棒的体验！房间宽敞，清洁无可挑剔。全体员工都非常热情好客。绝对会推荐并再次入住。
We liked the location. The unit was a little dirty. We had to ask for towels and body wash because the unit wasn’t completely stocked. There was no body wash. The clerk did t ask how are stay was when I checked out. We’re going to explore other hotels for our next trip to see how they compare
Clean, access to restaurants, shopping, and access to major roads, and interstate.
Clean and comfortable
The room was great. Windows opened, which was nice. There was a party of some sort going on until about midnight, Erich we could hear from inside the room, but otherwise we really enjoyed our stay.
Overnight Stay
Good stay!!! Only thing was the couch had some dirt stains that should have been cleaned.
Amazing customer service when I checked in ! She was great !
Upon check in our hostess was very pleasant and friendly. She made us feel very welcome. We will stay again when we are in the area. Strongly recommend!
stared 2 nights room stayed at 80 degrees no TV moved to another room 3rd day no TV the next 5 days of stay no TV
spoke to General Manager and he said he will give me a discount refund if ******* sends an email asking for one.
i hope you follow through with discount refund. keep me informed *******!!!