酒店回复: 感谢您就最近入住贝德福德 Residence Inn 酒店的体验提供反馈。对于您的入住体验未能达到万豪酒店的标准,我深表歉意。看来您的预订没有得到履行。如果您能具体告知我哪里出了问题,我将不胜感激。正是通过客人的反馈,我们才能不断改进。我已经将您的意见分享给了整个团队,以便我们改进服务,让您下次入住更加愉快。我们期待您下次光临。期待下次再见!
5.0分
其他
原文
翻译提供方:Google
出色的
非常好的连锁酒店。房间的宽敞度和 100 张床的舒适度给我留下了深刻的印象。
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酒店回复: 感谢您入住贝德福德 Residence Inn 酒店。很高兴您入住愉快。非常感谢您的好评!我已经将您的反馈分享给了团队,以此来表彰我们为客人提供的优质体验!希望您下次来此地时能再次光临。
5.0分
其他
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Great stay to close the summer season.
Everything was new and kept spotless. The staff are very helpful, and worked diligently while under pressure from demanding guests. Out of the 1,500+ options I was presented with, I am thankful for picking this one.
5.0分
商务出差
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FANTASTIC !!!!
First time at a Residence Inn. . From the service to staff from the front to the kitchen staff and cleaning cant recommend them enough. Theyre also pet friendly with more than enough space. Amara, Lisa, Tyler and everyone else were so great. Cant wait to stay at another Residence Inn
5.0分
情侣出游
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First time ever getting a hotel to get away from stress, it was awesome, the building is clean, the staff was friendly, and the rooms were quiet!! Love it 10/10 would come again.
Thank you!
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其他
It was ok. Make sure they put your points in they forgot my rewards.
酒店回复: Thank you
4.0分
商务出差
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Aria at the front desk is awesome...So helpful and kind... Ethan was another worker that was helpful... Everyone I came in contact with there as an employee were friendly...
I had a couple of issues with cleanliness as I went to take a blanket from the closet and put it on me overnight only to wake up to find a fake female nail attached to the blanket... That was quite gross to know that I actually used the blanket... Then there was hair on the bedding which obviously would not be me because I am bald... Then I went into the closet to grab something off the shelf and the shelf unit actually slit my finger open bleeding and I had to go to the front desk to grab a Band-Aid...
Last but not least and the last thing I was there were kids in the hallway running up and down the hallway, eating, had their pillow out, left food on the floor and this went on for about 3-4 hours...
我通常不写评论,但我们这次住得太棒了。泳池很干净,房间一尘不染,早餐美味丰盛选择多,员工也很友好,空调很给力,性价比超高……说实话,真的没什么可挑剔的,这对我来说很少见,哈哈。
性价比很高。
我们隔壁房间里的狗整天整夜不停地叫。我知道这是一家友好的酒店,但宠物不应该整天或整晚独自待在房间里,以免打扰其他客人。
我的预订没有得到满足,我不得不在最后一刻寻找住宿的地方
出色的
非常好的连锁酒店。房间的宽敞度和 100 张床的舒适度给我留下了深刻的印象。
Great stay to close the summer season.
Everything was new and kept spotless. The staff are very helpful, and worked diligently while under pressure from demanding guests. Out of the 1,500+ options I was presented with, I am thankful for picking this one.
FANTASTIC !!!!
First time at a Residence Inn. . From the service to staff from the front to the kitchen staff and cleaning cant recommend them enough. Theyre also pet friendly with more than enough space. Amara, Lisa, Tyler and everyone else were so great. Cant wait to stay at another Residence Inn
First time ever getting a hotel to get away from stress, it was awesome, the building is clean, the staff was friendly, and the rooms were quiet!! Love it 10/10 would come again.
Thank you!
It was ok. Make sure they put your points in they forgot my rewards.
Aria at the front desk is awesome...So helpful and kind... Ethan was another worker that was helpful... Everyone I came in contact with there as an employee were friendly...
I had a couple of issues with cleanliness as I went to take a blanket from the closet and put it on me overnight only to wake up to find a fake female nail attached to the blanket... That was quite gross to know that I actually used the blanket... Then there was hair on the bedding which obviously would not be me because I am bald... Then I went into the closet to grab something off the shelf and the shelf unit actually slit my finger open bleeding and I had to go to the front desk to grab a Band-Aid...
Last but not least and the last thing I was there were kids in the hallway running up and down the hallway, eating, had their pillow out, left food on the floor and this went on for about 3-4 hours...