酒店回复: vielen Dank für Ihr Feedback. Wir bedauern, dass die Zimmerhellhörigkeit Ihren Aufenthalt beeinträchtigt hat. Wir verstehen, wie wichtig eine ruhige Umgebung ist, und wir arbeiten kontinuierlich daran, den Komfort unserer Gäste zu verbessern.Wir hoffen, Sie geben uns in Zukunft die Gelegenheit, Ihnen eine ruhigere Zimmeroption anzubieten.
5.0分
其他
I liked my stay fine. Only small complaint was the beds could have been more comfortable. But that is always an individuals preference.
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酒店回复: Thank you for taking the time to leave us a 10/10 review! We're glad to hear that you enjoyed your stay overall. We appreciate your feedback regarding the bed comfort—you're absolutely right that preferences can vary, but your input helps us as we continually look for ways to improve our guest experience.We hope to welcome you back again soon for another great stay!
3.0分
商务出差
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This is a very clean property. I only have one complaint they charge nine dollars for parking and I didn’t even park in their lot and I still got charged. paying to park usually only happens in cities not in the middle of the country.
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酒店回复: Thank you for recognizing the cleanliness of our property—we truly value that feedback. I’m very sorry to hear about the concern with our parking fee. While our hotel does have a daily parking charge, I understand how this may have been unexpected. I’m glad to note that this charge was refunded for you at checkout, and I appreciate you bringing it to our attention so we can continue improving how we communicate this detail prior to arrival.We hope to have the chance to welcome you back and provide a smoother overall experience.
5.0分
其他
I enjoyed our stay. The place was clean although the room had a smell that I could not identify. Like hiding cigarettes smoke.
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酒店回复: Thank you for your kind review and for choosing to stay with us! We’re happy to hear you enjoyed your stay and found the hotel clean. However, we’re sorry to learn about the unusual smell in your room and understand how that could be uncomfortable. We take guest feedback seriously and will investigate this to ensure a fresher and more pleasant environment for future stays. We appreciate you bringing this to our attention and hope to welcome you back soon for an even better experience.
1.0分
家庭亲子
The room does not have soundproofing. It was very noisy and an inconvenience to sleep comfortably. However, the staff were very helpful and kind.
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酒店回复: Thank you for taking the time to share your feedback. We're truly sorry to hear that your stay was impacted by noise issues in your room. We understand how important a good night's sleep is, and we apologize for the inconvenience this caused.We do, however, appreciate your kind words about our staff. It's wonderful to know that their helpfulness and kindness made a positive impression during your visit.Your comments have been shared with our management team as we continuously work to improve our guests' experience. Should you consider staying with us again, we’d be happy to find a quieter room option that better suits your needs.
5.0分
情侣出游
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Very nice, clean, newer property. Convenient having a bistro/bar in the building. Was a bit disappointed to pay a parking fee, but they did offer several opportunities for food/beverage discounts. Breakfast was not free, but we left before the bistro started serving anyway.
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酒店回复: Thank you so much for your wonderful 10/10 review! We're thrilled to hear you enjoyed our clean and modern property, and that the on-site bistro/bar added to your convenience during your stay. We understand that parking fees can be an inconvenience, and we appreciate your understanding—we do our best to balance that with special offers like food and beverage discounts. We're sorry you didn’t get a chance to try our breakfast, but we hope to welcome you back again soon so you can enjoy the full experience. Safe travels!
5.0分
其他
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A true gem
This hotel is fantastic and was the highlight of our trip. Everything is perfect from the staff who are extremely friendly and customer oriented, to the room and bed comfort (amazing bed❤️) and restaurant is very good. Definitely recommend and Hoping to go back in the future 🫶
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酒店回复: Wow—thank you for such a heartfelt and generous review! We're truly honored to have been the highlight of your trip. It’s wonderful to hear that our team’s hospitality, the comfort of your room (we agree—the beds are amazing! ❤️), and your dining experience all made such a positive impression. Your recommendation means the world to us, and we would be absolutely delighted to welcome you back anytime. Until then, safe travels and thank you again for choosing us!
房间超级大，干净卫生，前台服务好，在拉皮德城算是比较好的酒店了。交通便利，1楼大堂有早午晚餐，很方便。
除了食物很普通之外，我们对这次住宿的一切都很满意。
房间很好，服务很到位，特别是餐厅的中国妹子
房间非常吵。您可以清楚地听到隔壁房间的声音。
I liked my stay fine. Only small complaint was the beds could have been more comfortable. But that is always an individuals preference.
This is a very clean property. I only have one complaint they charge nine dollars for parking and I didn’t even park in their lot and I still got charged. paying to park usually only happens in cities not in the middle of the country.
I enjoyed our stay. The place was clean although the room had a smell that I could not identify. Like hiding cigarettes smoke.
The room does not have soundproofing. It was very noisy and an inconvenience to sleep comfortably. However, the staff were very helpful and kind.
Very nice, clean, newer property. Convenient having a bistro/bar in the building. Was a bit disappointed to pay a parking fee, but they did offer several opportunities for food/beverage discounts. Breakfast was not free, but we left before the bistro started serving anyway.
A true gem
This hotel is fantastic and was the highlight of our trip. Everything is perfect from the staff who are extremely friendly and customer oriented, to the room and bed comfort (amazing bed❤️) and restaurant is very good. Definitely recommend and Hoping to go back in the future 🫶