********** sold me a room when in fact the hotel was sold out!!! Cost mme $200 and I got nothing !!!!!!!!!
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酒店回复: I understand how frustrating the situation. We, as a hotel, are just as frustrated as you are that you were sold a room by a 3rd party website when no rooms were available at the hotel. After you spoke with our desk agents Friday, a refund was initiated to your card and it has been confirmed as processed. I am going to send you this information directly. We apologize for this situation as we understand how frustrating it is.
4.0分
其他
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Very nice hotel
The pool looked inviting but i never got the chance to swim. The room was very clean and spacious. The breakfast was pretty good and the staff were all very friendly. My only complaint is the bed was pretty hard and the pillows were not very good. Overall I would stay here again!
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酒店回复: Thank you so much for the kind words about the staff and hotel.We totally understand that everyone has different preferences when it comes to bedding. We are sorry that we failed to meet your expectations
5.0分
其他
Safe option
Great experience. Room needs a few updates. A good value for the price. We would stay here again.
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酒店回复: We are glad to see you enjoyed your stay with us. We look forward to seeing you on your next visit!
5.0分
其他
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Great hotel in Bardstown, KY
The hotel itself was very nice and I’d recommend overall. My only issue was that the pillows were not very soft and the bathroom wasn’t stocked (only 2 towels for 2a,2k - no conditioner, one roll of TP, and no liners for any of the garbage cans). The breakfast was lovely, the pool was nice and the staff friendly.
2.0分
其他
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Room above was loud
The unit was nice, hiwevercthere was someone in the room above us who kept stomping across the floor from one side of the room to the other nearly all night. It was so loud we could not sleep, or kept getting awakened by the loud stomp-walk she was doing.
The hotel itself was great but that was a horrible night Ans I needed sleep because of a funeral. :(
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酒店回复: Thank you for your review of the hotel. I understand how frustrating it can be to have someone making a lot of noise and disturbing your stay. I am glad to see that you said the hotel was great and we wish the rating from your stay would reflect that.
5.0分
其他
Great stay!!@
Great hotel, great location for town and surrounding bourbon distilleries. Great staff, clean, modern, and a tasty breakfast.
5.0分
其他
Great
Great location - walking distance to awesome Mexican restaurant
Clean and very updated hotel. Wonderful breakfast
5.0分
家庭亲子
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The Check In was excellent. Hotel was very clean, our room was clean. And my Wife appreciated a Birthday Card and free item at the hotel from the staff! Great place to stay! We will definitely come back!
5.0分
其他
It was amazing. We can’t wait to come back!
The hotel was great. No complaints!
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酒店回复: Thank you for the kind words, We look forward to seeing you on your next visit!
5.0分
其他
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Best Week Stay
As always it’s the hotel staff who make any staff good. You staff were way beyond excellent. You should be proud and grateful for that.
We would only with with your property next time in Kentucky area.
Small criticism. Free bkfst is built into stay, offer healthy options like gluten free and dairy free and a few donuts!
********** sold me a room when in fact the hotel was sold out!!! Cost mme $200 and I got nothing !!!!!!!!!
Very nice hotel
The pool looked inviting but i never got the chance to swim. The room was very clean and spacious. The breakfast was pretty good and the staff were all very friendly. My only complaint is the bed was pretty hard and the pillows were not very good. Overall I would stay here again!
Safe option
Great experience. Room needs a few updates. A good value for the price. We would stay here again.
Great hotel in Bardstown, KY
The hotel itself was very nice and I’d recommend overall. My only issue was that the pillows were not very soft and the bathroom wasn’t stocked (only 2 towels for 2a,2k - no conditioner, one roll of TP, and no liners for any of the garbage cans). The breakfast was lovely, the pool was nice and the staff friendly.
Room above was loud
The unit was nice, hiwevercthere was someone in the room above us who kept stomping across the floor from one side of the room to the other nearly all night. It was so loud we could not sleep, or kept getting awakened by the loud stomp-walk she was doing.
The hotel itself was great but that was a horrible night Ans I needed sleep because of a funeral. :(
Great stay!!@
Great hotel, great location for town and surrounding bourbon distilleries. Great staff, clean, modern, and a tasty breakfast.
Great
Great location - walking distance to awesome Mexican restaurant
Clean and very updated hotel. Wonderful breakfast
The Check In was excellent. Hotel was very clean, our room was clean. And my Wife appreciated a Birthday Card and free item at the hotel from the staff! Great place to stay! We will definitely come back!
It was amazing. We can’t wait to come back!
The hotel was great. No complaints!
Best Week Stay
As always it’s the hotel staff who make any staff good. You staff were way beyond excellent. You should be proud and grateful for that.
We would only with with your property next time in Kentucky area.
Small criticism. Free bkfst is built into stay, offer healthy options like gluten free and dairy free and a few donuts!