Hotel is nice clean and quiet except the room next to ours. I called at the reception desk and requested a towel and they told me to come down and pick it up.
4.0分
其他
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We liked our room, and the staff was friendly. On the morning that we checked out the breakfast was a bit lacking. No coffee, waited for a while then gave up. I was also a bit disappointed in the pool area. The room was so uncomfortably hot that we decided not to swim. We will stay with SpringHill Suites again because the rooms are fantastic.
5.0分
家庭亲子
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I absolutely loved this property! They were so kind to our family from start to finish. My daughter had trouble sleeping because she forgot her medication. My wife had to drive 2 1/2 hours back home, 2 1/2 hours back to bring it to her. She woke up late for breakfast, but the staff was so kind and hooked her up anyway. They didn’t have to do that because it isn’t required. They offered to do that just because. They didn’t even know the whole situation of why she woke up late. when we go back we will use this location again!
5.0分
家庭亲子
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Our stay was clean and the beds were comfortable. Felt safe with many other families staying in the hotel. Parking was great. The only issue was not enough luggage carts. The front desk only has 2 and definitely needs more for the amount of people needing them. Free breakfast was great. The coffee was consistently out, but the lady trying to keep up with everything was very friendly and tried to get more out as soon as possible. Overall, it was a great day and would recommend over other hotels in the area.
3.0分
其他
Shower door didnt shut all the way. Bathroom sink wouldnt drain. Bathroom sliding door was off track and unable to close. Decent breakfast options.
4.0分
其他
Overall it was a good place to stay at. Clean and convenient. The only thing was the front desk did not have anything extra like sheets, pillows, towels.
3.0分
家庭亲子
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We booked this hotel to have a pleasant night swimming and having time together. The pool was not open, offered to go to the pool two hotels over, but that was not what we wanted. Disappointed.
3.0分
家庭亲子
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I’ve stayed here before and had a wonderful experience but this last time wasn’t as great. I don’t know if the refrigerators in the rooms have changed but it wasn’t convenient to have a fridge that would only cool for two hours at a time. Shouldn’t have to push a button for it to kick on. After our second night we kindly asked if we could have a refresh of towels and we we returned the towels looked like they were just thrown on the couch. All the dirty/used towel still left on the bathroom floor. The trash was emptied but wasn’t replenished with new trash bags.
2.0分
其他
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We won’t be staying here again.
We did not have room service. The refrigerator froze our food. We did not have shampoo but had 2 body wash. One kept falling on the floor and wouldn’t stay taped to the shower wall. The room was either too cold or too warm. It was hard to regulate the temperature.
早餐一般，比较新，但是里面服务一般，需要提前说才打扫房间
Hotel is nice clean and quiet except the room next to ours. I called at the reception desk and requested a towel and they told me to come down and pick it up.
We liked our room, and the staff was friendly. On the morning that we checked out the breakfast was a bit lacking. No coffee, waited for a while then gave up. I was also a bit disappointed in the pool area. The room was so uncomfortably hot that we decided not to swim. We will stay with SpringHill Suites again because the rooms are fantastic.
I absolutely loved this property! They were so kind to our family from start to finish. My daughter had trouble sleeping because she forgot her medication. My wife had to drive 2 1/2 hours back home, 2 1/2 hours back to bring it to her. She woke up late for breakfast, but the staff was so kind and hooked her up anyway. They didn’t have to do that because it isn’t required. They offered to do that just because. They didn’t even know the whole situation of why she woke up late. when we go back we will use this location again!
Our stay was clean and the beds were comfortable. Felt safe with many other families staying in the hotel. Parking was great. The only issue was not enough luggage carts. The front desk only has 2 and definitely needs more for the amount of people needing them. Free breakfast was great. The coffee was consistently out, but the lady trying to keep up with everything was very friendly and tried to get more out as soon as possible. Overall, it was a great day and would recommend over other hotels in the area.
Shower door didnt shut all the way. Bathroom sink wouldnt drain. Bathroom sliding door was off track and unable to close. Decent breakfast options.
Overall it was a good place to stay at. Clean and convenient. The only thing was the front desk did not have anything extra like sheets, pillows, towels.
We booked this hotel to have a pleasant night swimming and having time together. The pool was not open, offered to go to the pool two hotels over, but that was not what we wanted. Disappointed.
I’ve stayed here before and had a wonderful experience but this last time wasn’t as great. I don’t know if the refrigerators in the rooms have changed but it wasn’t convenient to have a fridge that would only cool for two hours at a time. Shouldn’t have to push a button for it to kick on. After our second night we kindly asked if we could have a refresh of towels and we we returned the towels looked like they were just thrown on the couch. All the dirty/used towel still left on the bathroom floor. The trash was emptied but wasn’t replenished with new trash bags.
We won’t be staying here again.
We did not have room service. The refrigerator froze our food. We did not have shampoo but had 2 body wash. One kept falling on the floor and wouldn’t stay taped to the shower wall. The room was either too cold or too warm. It was hard to regulate the temperature.