酒店回复: Thank you for the wonderful rating! We’re thrilled to see you enjoyed your stay and hope to welcome you back soon!
5.0分
其他
原文
翻译提供方：Google
好的
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酒店回复: Thank you for your kind feedback! We’re delighted to know everything met your expectations and hope to see you again soon.
5.0分
其他
Stayed wed and Thursday night for the patriots game! Great view of the stadium clean rooms and friendly staff
4.0分
其他
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I stayed during a busy sports weekend. The staff was accommodating and pleasant. I got everything I needed while there. I was able to retain parking despite the surrounding lots being full for the event. And the hotel is very close to a variety of nice restaurant options.
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酒店回复: Thank you so much for your kind review!We’re thrilled to hear you had such a great experience during your stay, especially on a busy event weekend. It’s wonderful to know our team was accommodating and that you enjoyed the convenient location and nearby dining options. We truly appreciate your feedback and hope to welcome you back soon!
4.0分
商务出差
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Everything was great; the service, the breakfast, the room. The only downfall to this trip was the broken refrigerator that I didn’t notice until the last day of my stay. I had food in it that I had to throw away. I was disappointed.
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酒店回复: We’re so glad to hear you enjoyed the service, breakfast, and your room. However, we’re truly sorry about the issue with the refrigerator and the inconvenience it caused. Your comments have been shared with our team to ensure this doesn’t happen again. We hope you’ll give us another opportunity to provide you with a flawless stay next time.
4.0分
情侣出游
Your staff should be able to do a little better, but the pricing online opposed to walk-ins
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酒店回复: Ronald,Thank you for your feedback. We appreciate your comments regarding our staff and pricing. We’ll be sure to share your input with our team to help us improve moving forward.
我们被安排在一间无障碍客房。浴帘太短，水溅得到处都是。我们要求换到普通客房，尽管有空房，但前台说他们宁愿先修好浴帘。结果浴帘并没有修好。地板湿滑，我差点摔倒。他们还两次打电话来收取宠物费。
工作人员态度极其恶劣。我们遭遇了一件不幸的事，导致无法继续旅行，他们不仅拒绝退款，而且态度非常恶劣。
唯一的问题是淋浴间一直漏水，每次洗澡我们都得在淋浴门下塞毛巾。
晚上非常吵闹。酒吧的灯光照进房间，很难入睡。床也很不舒服。
出色的
好的
Stayed wed and Thursday night for the patriots game! Great view of the stadium clean rooms and friendly staff
I stayed during a busy sports weekend. The staff was accommodating and pleasant. I got everything I needed while there. I was able to retain parking despite the surrounding lots being full for the event. And the hotel is very close to a variety of nice restaurant options.
Everything was great; the service, the breakfast, the room. The only downfall to this trip was the broken refrigerator that I didn’t notice until the last day of my stay. I had food in it that I had to throw away. I was disappointed.
Your staff should be able to do a little better, but the pricing online opposed to walk-ins