We don’t get away often just my husband and myself so we were excited about a night away. But, we were met by construction that we were unaware of at time of reservation. Then our room had black mold and no blankets on the bed. I did make Nicole aware at the time of checkout. She said we would be followed up with by management.
5.0分
家庭亲子
Pet friendly, staff was great and very accommodating! Room was very clean and well maintained.
4.0分
其他
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Very quiet area, but limited choices for shopping/dining within walking distance. The room was clean, but housekeeping (every other day) never materialized. Also, the sounds of renovations being done next door to our room caused the latter days of our stay to be most uncomfortable. The desk clerk, however, was friendly, professional and most helpful. He was the bright spot !
3.0分
其他
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Staff was friendly but the hotel needs some updating. We stayed in a king room with a sofa bed. The sofa mattress was grossly stained and had crumbs all over it. A jellybean was stuck to the bottom. (They did replace it the second night so we could use it). The indoor pool had no heater and was very cold, the ice maker on our floor was broken, the ice bucket was cracked, the faucet in the kitchen sink was loose and had to be held to use. Breakfast was ok with sandwiches and waffles. Probably would not stay here again. The area is nice and close to everything- shopping and restaurants
4.0分
其他
NIce Property. Breakfast was good. Staff could be better trained. Had some issues with housekeeping in the shower- hair left on the drain. We would stay again.
5.0分
其他
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Excellent spot south of Nashville
Quick trip through town and our stay could not have been more comfortable. We will stay here when in the area - particularly for longer stays.
4.0分
其他
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Lacking/Unexpected
We've stayed here several times in the past year or so. And we've never really had a problem but this time the mattress on the bed was worn and had a dip in it. Meaning, when you down the lower part of your body went down into a hole, and the shower wasn't at all what we're use to, it had been cleaned but not very well.
4.0分
情侣出游
Comfortable bed and linens. Well equipped kitchen, 2 televisions, streaming services, decent coffee in morning breakfast area, roomy.
我很喜欢这里的服务。因为突发状况,我不得不来到这个城市。但在这里我真的感觉像在家一样。我在这里度过了愉快的时光,工作人员也都很棒!
不错的房间
We don’t get away often just my husband and myself so we were excited about a night away. But, we were met by construction that we were unaware of at time of reservation. Then our room had black mold and no blankets on the bed. I did make Nicole aware at the time of checkout. She said we would be followed up with by management.
Pet friendly, staff was great and very accommodating! Room was very clean and well maintained.
Very quiet area, but limited choices for shopping/dining within walking distance. The room was clean, but housekeeping (every other day) never materialized. Also, the sounds of renovations being done next door to our room caused the latter days of our stay to be most uncomfortable. The desk clerk, however, was friendly, professional and most helpful. He was the bright spot !
Staff was friendly but the hotel needs some updating. We stayed in a king room with a sofa bed. The sofa mattress was grossly stained and had crumbs all over it. A jellybean was stuck to the bottom. (They did replace it the second night so we could use it). The indoor pool had no heater and was very cold, the ice maker on our floor was broken, the ice bucket was cracked, the faucet in the kitchen sink was loose and had to be held to use. Breakfast was ok with sandwiches and waffles. Probably would not stay here again. The area is nice and close to everything- shopping and restaurants
NIce Property. Breakfast was good. Staff could be better trained. Had some issues with housekeeping in the shower- hair left on the drain. We would stay again.
Excellent spot south of Nashville
Quick trip through town and our stay could not have been more comfortable. We will stay here when in the area - particularly for longer stays.
Lacking/Unexpected
We've stayed here several times in the past year or so. And we've never really had a problem but this time the mattress on the bed was worn and had a dip in it. Meaning, when you down the lower part of your body went down into a hole, and the shower wasn't at all what we're use to, it had been cleaned but not very well.
Comfortable bed and linens. Well equipped kitchen, 2 televisions, streaming services, decent coffee in morning breakfast area, roomy.