The hotel was in a good location, close to shops and restaurants but the room condition wasn't as expected.
Room was not very well dusted, the drainage in the sink and shower was poor, the fridge hadn't been cleaned /disinfected properly. We had to request hand towels as they were missing.
The hotel could do with improvements and upgrades.
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酒店回复: Dear Mam,It is matter to grievous concern to know your dissatisfaction during you stay with us. Your feedback may not be as pleasant as the numerous others we have been receiving but is of great value to us as it helps us take note of issues that might have escaped our attention.Please be assured that the feedback we receive from our guests is of paramount importance to us and we take immediate corrective measure wherever required. We regret the inconvenience you may have faced during your stay with us.We regret you to return to the hotel soon and give us an opportunity to be able to serve you to the best of our abilities and to your utmost satisfaction.Thanks & RegardsApurva JoshiFront Office Manager
3.0分
其他
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This hotel is average. Maintenance and cleanliness is below average. The front desk staff who checked us in was not very helpful. The breakfast was Luke warm and with limited choices.
1.0分
其他
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Disaster hotel to stay
Disappointed, terrible decision to select this hotel. The room had water leak continuously around toilet bowl so it was difficult to use toilet. No hot water in bathroom either in sink or shower. Room was not cleaned. Dust was around main door and every corner. Sink faucet was broken. Not enough bath towels and none hand towels. Next day we end up changing room which was little better. Based on our experience we made a decision not to stay at Best Western any where in the world. It’s shameful that American branded hotel has this kind of condition.
4.0分
其他
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Thank you all , great services, need to take care for maintenance what to do , find following
like bathroom , refrigerator hot water jug safe locker lift, entrance sliding door,
4.0分
其他
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From check-in to check-out, the hotel staff provided exceptional service. They were courteous, efficient, and always available to assist with any request. Their warm hospitality made my stay even more special.
4.0分
家庭亲子
The location is fabulous. Right in the centre of town close to all the shops etc.
3.0分
家庭亲子
Just normal
Nothing special about the facility
3.0分
其他
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Not a satisfying stay
Rooms were a little bit stinky. Bathroom exhaust was not working for our entire stay. At first AC was not working but they fixed it.
All the lights were not working. Overall stay was ok but not satisfactory.
不错的酒店
没有中央空调。
The hotel was in a good location, close to shops and restaurants but the room condition wasn't as expected.
Room was not very well dusted, the drainage in the sink and shower was poor, the fridge hadn't been cleaned /disinfected properly. We had to request hand towels as they were missing.
The hotel could do with improvements and upgrades.
This hotel is average. Maintenance and cleanliness is below average. The front desk staff who checked us in was not very helpful. The breakfast was Luke warm and with limited choices.
Disaster hotel to stay
Disappointed, terrible decision to select this hotel. The room had water leak continuously around toilet bowl so it was difficult to use toilet. No hot water in bathroom either in sink or shower. Room was not cleaned. Dust was around main door and every corner. Sink faucet was broken. Not enough bath towels and none hand towels. Next day we end up changing room which was little better. Based on our experience we made a decision not to stay at Best Western any where in the world. It’s shameful that American branded hotel has this kind of condition.
Thank you all , great services, need to take care for maintenance what to do , find following
like bathroom , refrigerator hot water jug safe locker lift, entrance sliding door,
From check-in to check-out, the hotel staff provided exceptional service. They were courteous, efficient, and always available to assist with any request. Their warm hospitality made my stay even more special.
The location is fabulous. Right in the centre of town close to all the shops etc.
Just normal
Nothing special about the facility
Not a satisfying stay
Rooms were a little bit stinky. Bathroom exhaust was not working for our entire stay. At first AC was not working but they fixed it.
All the lights were not working. Overall stay was ok but not satisfactory.