酒店回复: Dear Valued Guest,Thank you for taking the time to share your experience at Red Roof Inn Wildwood - Cape May/ Rio Grande. It's fantastic to know you appreciated the beautiful grounds and the convenience of our location near Wildwood and Cape May. We are also glad that we could assist with your last-minute reservation adjustments. Our team is committed to providing excellent service and a clean, pet-friendly environment.Knowing you enjoyed your stay encourages us to continue providing excellent service and a welcoming atmosphere. Thank you for choosing Red Roof. We look forward to having you visit with us again in the future.Sincerely,ViktorRed Roof ManagementRediResponse Specialist
酒店回复: Dear Esteemed Guest,Thank you for taking the time to share your feedback about your experience at the Red Roof Inn Wildwood - Cape May - Rio Grande. We appreciate you taking the time to share your experience. We're glad to hear you found the room clean and the bedsheets and towels satisfactory. We understand your frustration with the state of the Wi-Fi. We're pleased the motel met your needs for a place to sleep.Red Roof is committed to delivering exceptional experiences. We're confident you'll be impressed with our services and look forward to exceeding your expectations on your next stay!Sincerely,JMRed Roof ManagementRediResponse Specialist
酒店回复: Dear Deborah,Thank you for sharing your positive experience at Red Roof Inn Wildwood - Cape May/ Rio Grande. It brings us joy to know you found our rooms and facilities well-updated and clean. We are also glad you enjoyed the peaceful atmosphere, the picnic area, and the pool during your visit. This is something we strive for and are pleased to have achieved with your stay.We hope to continue to deliver great experiences for you and we look forward to seeing you in the future, should your travels bring you back to our area. Thank you for choosing Red Roof!Sincerely,YnnaRed Roof ManagementRediResponse Specialist
酒店回复: Dear Valued Guest,I am truly sorry to hear about your disappointing experience at the Red Roof Inn Wildwood - Cape May/Rio Grande. We are sorry that your stay did not meet expectations, especially considering the price you paid. I sincerely apologize that the condition of your bathroom and floors was not up to standard. We strive to provide a comfortable and pleasant environment for all our guests, and it's clear we fell short during your visit. Your feedback is invaluable to Red Roof and will be taken into consideration to improve our customer experience. Sincerely,MatthewRed Roof Management RediResponse Specialist
4.0分
其他
原文
翻译提供方:Google
住宿体验很棒
我们非常喜欢这次住宿。唯一的缺点是房间里没有微波炉。房间里有冰箱,但没有微波炉。
展开
酒店回复: Dear Amy, Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the Red Roof Inn Wildwood - Cape May/ Rio Grande. I was glad to read you loved your stay, however, the room had no microwave. In the future, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you’re comfortable. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels. Sincerely, Kerry-leeRed Roof Management RediResponse Specialist
1.0分
其他
原文
翻译提供方:Google
他们的服务不好,当我有时间去办理退房手续时,他们打开了门,侵犯了隐私
3.0分
情侣出游
原文
翻译提供方:Google
泳池出奇地漂亮干净。那里有一个漂亮的野餐区,有三张长椅,风景优美。
展开
酒店回复: Dear Jean,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the Red Roof Inn Wildwood - Cape May/ Rio Grande. We are delighted to hear that you found our pool surprisingly nice and clean, and that you enjoyed the beautiful picnic area with its lovely landscape.Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you for choosing Red Roof. We hope to see you again soon.Sincerely,ReyRed Roof ManagementRediResponse Specialist
5.0分
情侣出游
原文
翻译提供方:Google
是汽车旅馆的风格,有点旧,但是很熟悉。
展开
酒店回复: Querida Mareni, Gracias por tomarse el tiempo para contarnos sobre su experiencia en el Red Roof Inn Wildwood - Cape May/ Rio Grande. Agradecemos su puntuación de 5/5 después de su estancia. Mencionaste que nuestra propiedad es estilo motel. Acepte nuestras más sinceras disculpas por el inconveniente que esto tuvo en su estadía.Nuestra intención es que usted confíe en nuestras capacidades para prevenir problemas similares en el futuro. Gracias por compartir tus inquietudes y te deseamos todo lo mejor.Sincerely,CarlaRed Roof ManagementRediResponse Specialist
4.0分
家庭亲子
原文
翻译提供方:Google
一切都很好,我只是不喜欢匆忙离开房间。
展开
酒店回复: Querida Kenia,Gracias por tomarse el tiempo para completar nuestra encuesta para huéspedes. Agradecemos sus comentarios sobre su reciente estadía en el Red Roof Inn Wildwood – Cape May/ Rio Grande. A pesar de las prisas por realizar el check-out, me alegró saber que todo fue de su agrado, lo que resultó en una calificación de 4/5. Los comentarios de nuestros huéspedes siempre son bienvenidos en Red Roof ya que nos esforzamos por mejorar continuamente la calidad de nuestros servicios. Gracias de nuevo por tu reseña. Esperamos verlo en el futuro, en caso de que sus viajes lo traigan de regreso a nuestra área.Atentamente,ToujanaRed Roof ManagementRediResponse Specialist
这家酒店唯一棒的地方就是泳池,而且允许携带宠物!我和家人预订了三个独立的房间,虽然床很大,但房间很小,照片上看起来非常误导人。房间里弥漫着一股潮湿的霉味,我觉得他们应该清洗一下空调。每次我们离开房间回来,房间里总有一股怪味。淋浴喷头又老又锈!还有一个问题,他们有三套漂亮的露台套装,还配有遮阳伞。但没有标志说明不能打开遮阳伞!但我和家人决定点一杯唐恩都乐,在露台套装里吃早餐,这样我们就可以一起吃了,因为房间很小。我们吃饭的时候,伞断了,砸到我侄女的腿,差点砸到我的头,还有我刚出生的婴儿,当时婴儿还在婴儿车里,幸好我及时抓住了。酒店里的另一个客人不得不帮我们把伞拿下来,这样才不至于危险。我们向红屋顶旅馆的老板解释,他说这就是为什么我把伞收起来,不让任何人打开。我丈夫对这句话很不高兴,因为这位先生更关心的是雨伞,而不是我们是否受伤。
场地维护得很好,修剪得很整齐。业主一直耐心配合,直到我临时更改预订才得以接受。泳池漂亮,干净。去怀尔德伍德和五月岬当地商店很方便。允许携带宠物,步行区也很方便。
这是典型的经济型汽车旅馆。我们的房间很干净,床单和毛巾也很干净。Wi-Fi 太慢了,根本用不了。如果你只是想找个地方睡觉,这里还可以。
干净整洁,设施齐全
最近我参加了一个舞蹈比赛,房间和设施的更新和清洁程度让我惊喜不已。两天的住宿非常安静有趣;还享受了野餐区和游泳池。
我花了将近400美元住了一晚,这真是我经历过的最贫民窟的体验。浴室和地板都没有彻底打扫干净。我非常失望。
住宿体验很棒
我们非常喜欢这次住宿。唯一的缺点是房间里没有微波炉。房间里有冰箱,但没有微波炉。
他们的服务不好,当我有时间去办理退房手续时,他们打开了门,侵犯了隐私
泳池出奇地漂亮干净。那里有一个漂亮的野餐区,有三张长椅,风景优美。
是汽车旅馆的风格,有点旧,但是很熟悉。
一切都很好,我只是不喜欢匆忙离开房间。