酒店回复: Dear Leila,Thank you for your amazing review, we are so happy to hear that your stay was everything you required ( and more). We are sorry you couldn't enjoy the leisure facilities to the full and hope that if you return you can do so. I will pass on your comments to the receptionist and hospitality staff at breakfast who I can identify, thank you for taking the time to give us feedback about all of our colleagues. We strive to ensure our guests have a great experience. We hope to see you againKind RegardsNatalie
5.0分
其他
Friends celebration. Easy access, easy parking. Very comfortable and the grounds were amazing. Good facilities. Good dining experience. Excellent enjoyable stay
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酒店回复: Dear Susan,It is always lovely to hear that our guests have had a great stay with us. Thank you for taking the time to give us a review.We look welcome to seeing you again.RegardsNatalie
5.0分
商务出差
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1st class
Can't fault the place, staff were helpful and happy, food was fantastic, breakfast and dinner, room was a good size and clean and comfortable. Leisure facilities were really nice
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酒店回复: Dear Ian,Thank for the fabulous review, it's lovely to hear that you enjoyed your stay with us.We look forward to welcoming you back.Kind RegardsNatalie
5.0分
商务出差
Loved it
Loved everything about this hotel and would stay again in a heartbeat. The staff were lovely, and so attentive. Fantastic pool.
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酒店回复: Dear Heather,What a wonderful review, we really appreciate your feedback and are so happy to see that you had a wonderful stay.Please Do visit us again when you are in the area.Many ThanksNatalie
5.0分
商务出差
Excellent stay
Staff were very friendly and the facilities were great. An ideal stay for business.
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酒店回复: Dear KerryWhat an amazing review, we are delighted that you had a great stay with.Please visit us again soon.Kind RegardsNatalie
4.0分
其他
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Polite helpful staff
Lovely size room
Comfortable bed
As a solo traveller I felt uneasy not
Having a way to feel more secure in the room
No chain across door ect
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酒店回复: Dear ClaireThank you for your review and we are happy to see that you enjoyed the hospitality of our staff and our room facilities.We are committed to improving the guest experience and will take on board your comment about the chain. There is a privacy button on the inside of the door handle which is a double lock however this has brought to light that it is not sometimes clear. We will look at this.Kind RegardsNatalie
5.0分
商务出差
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Great stay! I didn’t check the timings for breakfast & arrived 20 mins after it closes. The lovely ladies told me not to worry & put something together for me. Great service. Thank you!
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酒店回复: Dear Andrew,We are delighted that you received the great Roffey guest experience that we aspire to provide.We look forward to your return.Kind RegardsNatalie
5.0分
情侣出游
The food was excellent and the staff were excellent especially in the restaurant. The room was very nice.
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酒店回复: Dear Remedios,Thank you for the amazing review, we are happy to hear that you experienced the Roffey hospitality which we are very proud of.We hope to welcome you back again.Kind RegardsNatalie
这里是享受宁静祥和假期的完美之选。
这家酒店真是个宝藏，非常干净、宽敞，一进门就让人感到温馨。卧室很大也很干净，浴室也棒极了。泳池和按摩浴缸都非常完美，而且一尘不染。早餐选择很多样。如果在附近的话，我强烈推荐住在这里，因为和盖特威克机场附近的其他酒店相比，它的价格真的很划算，绝对是物超所值，我肯定会再来的。停车位充足而且免费，过夜停车也没有额外费用。这真的是个意外惊喜，对于需要前往盖特威克机场，又想比机场附近酒店花费更少的人来说，这里简直是完美的选择。
抵达时，酒店内有很多免费停车位，这点很棒。抵达时的接待员非常友好和乐于助人。遗憾的是我不知道她的名字，但我知道她是前英国航空公司的工作人员，她太棒了。她确保我的房间位于一个安静的位置，可以欣赏到田野的美景。装饰很简单，但房间非常宽敞，非常棒。房间很干净，整个地方看起来一尘不染。他们有一个小型健身房，对我来说很理想。他们还有游泳池/桑拿/蒸汽等，但似乎从来没有在正确的时间打开，所以很遗憾我没有真正享受这些。包含在房费内的早餐很棒。为您服务的友好员工也是如此。这里的大多数员工都很热情和礼貌。我遇到过一对不太友好的夫妇，但似乎每个企业都有一些不适合面对客户的员工。但总的来说，我真的很喜欢这个地方。我的房间安静、宽敞、干净，我还能要求什么呢。酒店内的健身房和水疗设施是额外的福利。早餐也包含在内，早餐种类丰富，服务员非常友善，一男一女。遗憾的是，我不知道他们的名字，但他们每天都对每个人微笑。我一定会再次入住这里，并向家人、朋友和同事推荐这里。感谢所有让我住得如此愉快的人。
Friends celebration. Easy access, easy parking. Very comfortable and the grounds were amazing. Good facilities. Good dining experience. Excellent enjoyable stay
1st class
Can't fault the place, staff were helpful and happy, food was fantastic, breakfast and dinner, room was a good size and clean and comfortable. Leisure facilities were really nice
Loved it
Loved everything about this hotel and would stay again in a heartbeat. The staff were lovely, and so attentive. Fantastic pool.
Excellent stay
Staff were very friendly and the facilities were great. An ideal stay for business.
Polite helpful staff
Lovely size room
Comfortable bed
As a solo traveller I felt uneasy not
Having a way to feel more secure in the room
No chain across door ect
Great stay! I didn’t check the timings for breakfast & arrived 20 mins after it closes. The lovely ladies told me not to worry & put something together for me. Great service. Thank you!
The food was excellent and the staff were excellent especially in the restaurant. The room was very nice.