酒店回复: I am sorry for not being able to reach the expectations, your feedback helps a lot for us been able to improve at guest satisfaction parameters. Thank you and hope to see you back.
3.0分
情侣出游
原文
翻译提供方：Google
没有意见
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酒店回复: Dear Bonnie,Thank you for taking the time to share your rating. We’re sorry to see that your experience was only average, and we’d love to learn more about how we can improve. Please don’t hesitate to reach out to us directly if you’d like to share any additional feedback about your stay. We appreciate your visit and hope to welcome you back for a better experience in the future.Warm regards,
4.0分
其他
原文
翻译提供方：Google
还不错
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酒店回复: Hello John,Thank you for taking the time to leave a review and for rating your stay. We're glad to know your experience was overall positive.If there’s anything we could have done to make your stay even better, we’d love to hear your suggestions.We hope to welcome you back again soon!
4.0分
其他
Room was clean and well appointed. Staff were helpful and polite. Restaurant downstairs was great. I would stay here again. Good value.
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酒店回复: Dear Keith,Thank you for sharing your feedback and for choosing to stay with us. We’re thrilled to hear you enjoyed your clean, well-appointed room and that our team and restaurant made a great impression. It’s wonderful to know you found your stay to be of good value, and we truly appreciate your kind words. We look forward to welcoming you back on your next visit!Warm regards,Coast Fraser Inn Team
5.0分
情侣出游
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Location is great, pet friendly and so convenient being able to access Boston Pizza from hotel lobby. Super handy especially with winter approaching! We didn’t get eat the continental breakfast.
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酒店回复: Thank you, Sherilee, for your wonderful review! We’re delighted you enjoyed our convenient location, pet-friendly rooms, and easy access to Boston Pizza. We’re sorry you didn’t get a chance to try the continental breakfast, but we hope you’ll enjoy it on your next stay. We look forward to welcoming you back soon!
1.0分
家庭亲子
Staff was nice, stains on bed sheets... Overall cleanliness questionable considering stains...
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酒店回复: Thank you for bringing this to our attention.We appreciate your comment regarding our staff and are glad to hear they were courteous during your stay. However, we are very concerned by your remarks about the bed sheets and cleanliness, as this does not reflect our standards. Cleanliness is a top priority for us, and stained or unacceptable linens are not tolerated.Your feedback has been shared with our housekeeping and management teams so this can be addressed immediately and thoroughly reviewed to prevent a recurrence. We apologize for the inconvenience and disappointment this caused and appreciate you taking the time to let us know.
4.0分
其他
Nice clean room - pet friendly and easy access to the outside. Friendly staff, good breakfast.
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酒店回复: Thank you, Michael, for your kind words and positive rating! We’re glad you enjoyed your clean, pet-friendly room, our breakfast, and our friendly staff. We hope to welcome you and your furry friend back for another great stay soon!
5.0分
商务出差
For an older hotel it was well appointed. Beds were not the best but it was clean and in a convenient location.
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酒店回复: Thank you, Michael, for your great rating and thoughtful feedback. We're glad you enjoyed our convenient location and cleanliness! We appreciate your comments about the beds and will keep them in mind as we continue making improvements. We hope to welcome you back on your next visit!
3.0分
商务出差
Water pressure weak
The bed could have been softer and the water pressure was kind of weak otherwise everything else was good.
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酒店回复: Thank you for your feedback! We appreciate your comments and will look into improving the water pressure and bed comfort. We're glad to hear everything else met your expectations!
5.0分
家庭亲子
Overall our stay was a great one! Staff are very friendly and beds are comfortable, rooms are very clean, Breakfast is amazing. Will stay at this hotel again.
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酒店回复: Thank you for the wonderful review! We're thrilled to hear you enjoyed your stay, especially the friendly staff, comfortable beds, clean rooms, and amazing breakfast. We look forward to welcoming you back!
当某处流水时，声音异常响亮。早餐异常少。描述说“丰盛的早餐”。
没有意见
还不错
Room was clean and well appointed. Staff were helpful and polite. Restaurant downstairs was great. I would stay here again. Good value.
Location is great, pet friendly and so convenient being able to access Boston Pizza from hotel lobby. Super handy especially with winter approaching! We didn’t get eat the continental breakfast.
Staff was nice, stains on bed sheets... Overall cleanliness questionable considering stains...
Nice clean room - pet friendly and easy access to the outside. Friendly staff, good breakfast.
For an older hotel it was well appointed. Beds were not the best but it was clean and in a convenient location.
Water pressure weak
The bed could have been softer and the water pressure was kind of weak otherwise everything else was good.
Overall our stay was a great one! Staff are very friendly and beds are comfortable, rooms are very clean, Breakfast is amazing. Will stay at this hotel again.