酒店回复: I am sorry for not being able to reach the expectations, your feedback helps a lot for us been able to improve at guest satisfaction parameters. Thank you and hope to see you back.
3.0分
情侣出游
原文
翻译提供方：Google
没有意见
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酒店回复: Dear Bonnie,Thank you for taking the time to share your rating. We’re sorry to see that your experience was only average, and we’d love to learn more about how we can improve. Please don’t hesitate to reach out to us directly if you’d like to share any additional feedback about your stay. We appreciate your visit and hope to welcome you back for a better experience in the future.Warm regards,
4.0分
其他
原文
翻译提供方：Google
还不错
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酒店回复: Hello John,Thank you for taking the time to leave a review and for rating your stay. We're glad to know your experience was overall positive.If there’s anything we could have done to make your stay even better, we’d love to hear your suggestions.We hope to welcome you back again soon!
5.0分
商务出差
For an older hotel it was well appointed. Beds were not the best but it was clean and in a convenient location.
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酒店回复: Thank you, Michael, for your great rating and thoughtful feedback. We're glad you enjoyed our convenient location and cleanliness! We appreciate your comments about the beds and will keep them in mind as we continue making improvements. We hope to welcome you back on your next visit!
3.0分
商务出差
Water pressure weak
The bed could have been softer and the water pressure was kind of weak otherwise everything else was good.
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酒店回复: Thank you for your feedback! We appreciate your comments and will look into improving the water pressure and bed comfort. We're glad to hear everything else met your expectations!
5.0分
家庭亲子
Overall our stay was a great one! Staff are very friendly and beds are comfortable, rooms are very clean, Breakfast is amazing. Will stay at this hotel again.
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酒店回复: Thank you for the wonderful review! We're thrilled to hear you enjoyed your stay, especially the friendly staff, comfortable beds, clean rooms, and amazing breakfast. We look forward to welcoming you back!
2.0分
家庭亲子
Electrical outlets worn out and not accessible beside beds
Bathroom fan loud and ineffective
Bathroom door handle old and a bit sticky in the locked position
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酒店回复: Thank you for your feedback. We're sorry to hear about the issues you encountered with the outlets, bathroom fan, and door handle. We appreciate you bringing these to our attention and will address them to improve future guest experiences.
3.0分
情侣出游
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Room was not clean, hair in tub and on floor that wasn’t ours. Phone was sticky and not clean. Clock was dirty. Not our best experience and this is the first time I’ve had to do this.
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酒店回复: We’re very sorry to hear about the cleanliness issues you experienced. This is not the standard we strive for, and we appreciate you bringing it to our attention. We’ll address these concerns with our team to ensure it doesn’t happen again. Thank you for your feedback.
5.0分
家庭亲子
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Great staff and understanding that I was traveling with my 6 year old daughter, 11 years old son, 65+ years old parents and gave us option for late check out at 12….
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酒店回复: Thank you for the wonderful 10/10 review! We're happy our staff could accommodate your family’s needs and provide a late check-out. We hope to welcome you all back again soon!
4.0分
商务出差
The staff on Aug 21st was great. She kindly stored my luggage after checkout and gave me options to wait in the hotel till I left to the airport.
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酒店回复: Thank you for your kind words! We're delighted to hear our staff took great care of you and helped with your luggage and wait options. We appreciate your feedback and hope to see you again soon!
当某处流水时，声音异常响亮。早餐异常少。描述说“丰盛的早餐”。
没有意见
还不错
For an older hotel it was well appointed. Beds were not the best but it was clean and in a convenient location.
Water pressure weak
The bed could have been softer and the water pressure was kind of weak otherwise everything else was good.
Overall our stay was a great one! Staff are very friendly and beds are comfortable, rooms are very clean, Breakfast is amazing. Will stay at this hotel again.
Electrical outlets worn out and not accessible beside beds
Bathroom fan loud and ineffective
Bathroom door handle old and a bit sticky in the locked position
Room was not clean, hair in tub and on floor that wasn’t ours. Phone was sticky and not clean. Clock was dirty. Not our best experience and this is the first time I’ve had to do this.
Great staff and understanding that I was traveling with my 6 year old daughter, 11 years old son, 65+ years old parents and gave us option for late check out at 12….
The staff on Aug 21st was great. She kindly stored my luggage after checkout and gave me options to wait in the hotel till I left to the airport.