酒店回复: Dear Mr/Ms.Thank you for choosing Yen Nam Hotel Hoang Van Thu for your recent stay! We are absolutely thrilled to receive your wonderful review. Your kind words about our and the overall experience mean a lot to our team. Providing exceptional hospitality is at the core of our mission, and we are delighted to know that we succeeded in making your stay memorable.We hope to welcome you back soon, and please feel free to reach out to us if there's anything we can do to make your next stay even better.Warm regardsYen Nam Hotel Hoang Van Thu
酒店回复: Dear Mr/Ms. Xinyi,We are deeply sorry to learn about the challenges you encountered during your stay. Please accept our sincerest apologies for any inconveniences caused. We take your feedback seriously and are committed to addressing the issues you've raised with utmost urgency. Rest assured, we will be making the necessary improvements to ensure a much better experience for our future guests. We would appreciate another opportunity to host you and demonstrate the true level of service we aim to provide.Kind regards,Yen Nam Hotel Hoang Van Thu
酒店回复: 尊敬的 Jing 先生/女士
我们非常抱歉得知您在入住期间遇到的困难。对于给您带来的任何不便,请接受我们最诚挚的歉意。我们认真对待您的反馈,并致力于以最紧迫的方式解决您提出的问题。请放心,我们将进行必要的改进,以确保我们未来的客人获得更好的体验。我们很感激能有另一个机会接待您,并展示我们旨在提供的真正服务水平。
诚挚问候,
Yen Nam Hotel Hoang Van Thu
还不错的,离胡志明机场确实不远,下飞机找到打车的柱子,到酒店会蛮快,接待很客气,会帮忙拿行李,房间不大,但是卫生条件足可以的了。就是晚上空调声音大一点,其它都还可以,坐飞机临时过渡很好。
离机场不远。房间很干净,设施也不错。有浴袍,虽然房间小但有窗户,住着很舒服。
酒店实体跟图片完全不一样,进入房间一股浓烈的香水味,空调也是坏的,服务人员态度非常差,英文听不懂,管理不善
这个服务员不允许客人出酒店,对客人威胁
酒店地理位置优越,靠近机场,出行非常方便。房间虽然不大,但设施齐全,住着舒适又干净。
这已经是我第五次入住这家酒店了。
房间非常吵,还有蟑螂。请注意,冰箱里的水是收费的。需要打扫和更换毛巾都得打电话给前台。总的来说,体验很差。
就还行吧。我不得不换房间,因为我原来的房间窗户坏了,所以很吵。员工们都很友好。
性价比高。如果需要在机场附近住宿,强烈推荐。酒店附近还有一家便利店。
工作人员服务很好。
就住宿费而言,这是一家老旧的酒店。房间很大,浴室空间也大,但老化痕迹明显。公交车站很近,出行方便。入住的房间里有头发。