酒店回复: Dear Dong, I apologize for the issues encountered during your stay. I have passed this along to the engineering department as well as our housekeeping department. I apologize no one reached out. Thank you for your feedback as it helps us grow and improve our service.
5.0分
家庭亲子
原文
翻译提供方：Google
出色地
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酒店回复: On behalf of the entire hotel team, I want to thank you for sharing!It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
5.0分
情侣出游
The staff was very friendly and provided great hospitality! I was able to complete work downstairs in the lobby on my computer. It was nice and quiet!
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酒店回复: Thank you so much for your kind words! We’re delighted to hear that our team made you feel welcome and that you were able to enjoy a peaceful, productive space in our lobby. Creating a comfortable environment for both work and relaxation is something we take pride in, so your feedback means a lot. We hope to have the pleasure of welcoming you back soon!
3.0分
其他
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Room was nice but the hot tub was out of service
The thermostat didn't seem to work, the AC would not turn off until i manually shut it off.
At 1 AM dogs were barking relentlessly in the hotel.
It is a nice location to places to eat.
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酒店回复: Thank you for staying with us and we hope your travels bring you back into the area!
4.0分
其他
Clean and comfy room, but had to ask for more coffee, ice bags, etc for day 2. No room service provided. Outside music was constant and annoying.
酒店回复: Thanks for staying with us!
5.0分
其他
Everything from the check in to the check out personel very friendly , also the breakfast lady excellent service .
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酒店回复: Thank you so much for staying with us! We hope that your travels bring you back.
5.0分
其他
The front desk and bar staff were super friendly and helpful. My room was clean and very comfortable. Will definitely return.
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酒店回复: Thank you so much for staying with us! We hope to see you again when you travels bring you back to the area!
5.0分
家庭亲子
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This is the best hotel in the area. I will only stay here for all my Denver trips. The staff is always friendly and inviting. The rooms are always clean and the beds are as comfy as home.
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酒店回复: Thank you for staying with us! We hope you come and visit us again soon!
4.0分
其他
Convenient location. Clean, spacious room. However, there is no desk at which to do work. Wouldn't recommend for a business traveler that needs to get work done
酒店回复: Thank you for staying with us. We hope to see you again soon!
房间不错，带健身房和上午办公桌，周围吃住比较方便。忙完工作，健完身，下起了大雪，4月中旬目睹了2023年的第一场雪。
一切都很好，除了我房间的马桶，5 分钟后才停止给水箱加水。噪音很烦人。前台工作人员在凌晨 2:00 左右核实了这个问题，但无法修复，也没有提供换房服务。那天清晨我不得不再上三次厕所，晚上尤其麻烦。此外，当我试图用咖啡机加热水时，咖啡机喷出头发，让我担心用它来煮咖啡。
我报告了这些问题，前台的先生记下了我的手机号码，并向我保证经理会在两天内联系我。然而，两周过去了，我还没有收到联系。
总的来说，这不是一次好的体验，但这可能只与那间房间有关。
出色地
The staff was very friendly and provided great hospitality! I was able to complete work downstairs in the lobby on my computer. It was nice and quiet!
Room was nice but the hot tub was out of service
The thermostat didn't seem to work, the AC would not turn off until i manually shut it off.
At 1 AM dogs were barking relentlessly in the hotel.
It is a nice location to places to eat.
Clean and comfy room, but had to ask for more coffee, ice bags, etc for day 2. No room service provided. Outside music was constant and annoying.
Everything from the check in to the check out personel very friendly , also the breakfast lady excellent service .
The front desk and bar staff were super friendly and helpful. My room was clean and very comfortable. Will definitely return.
This is the best hotel in the area. I will only stay here for all my Denver trips. The staff is always friendly and inviting. The rooms are always clean and the beds are as comfy as home.
Convenient location. Clean, spacious room. However, there is no desk at which to do work. Wouldn't recommend for a business traveler that needs to get work done