酒店回复: Daer Christopher, Thank you for taking the time to share your feedback. We're glad to hear you found our staff helpful and polite, and that you enjoyed the pool area and views. However, we're truly sorry to hear that your experience didn’t fully meet expectations. We understand your concerns about the condition of the room and the view, and we sincerely apologize for the inconvenience caused by the roof leaks during your stay. Your comments are very important to us and have been shared with our management team as we continue to work on improvements. We appreciate your honesty and hope we can welcome you back in the future to a better experience.Regards.
酒店回复: Dear Christopher,Thank you so much for your kind review! We're thrilled to hear you had such a positive experience with our staff and that their local tips were helpful during your stay. It’s great to know you enjoyed the pool, live music, and both our breakfast and dinner buffets—especially the fresh-squeezed orange juice from the bar! We're also glad the parking and local services added to your convenience. We hope to welcome you back again soon for another memorable stay!Best regards,
酒店回复: Thank you for your detailed and thoughtful feedback. We're absolutely delighted to hear that our staff made such a positive impression—providing warm, attentive service is something we truly take pride in. It's great to know you enjoyed the stunning views and found value in choosing us as your base for exploring the island.We also appreciate your constructive comments regarding the condition of the property. Your observations about the décor, carpets, and pool features are noted, and we agree that updates are needed in certain areas. Guest feedback like yours is invaluable as we continue to plan improvements.We're so glad you feel you made the right choice, and we hope to welcome you back again in the future—hopefully to an even better experience!Regards.
5.0分
情侣出游
原文
翻译提供方：Google
工作人员非常棒。每天都有自助早餐，这真是太好了，尤其是当我们的旅行是自助餐的时候。
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酒店回复: Dear Todd,Thank you for your kind words! We're so pleased to hear that you enjoyed the buffet breakfast—it’s always great to have a good start to the day, especially during a self-catering trip. Our team will be delighted to know they made a positive impression. We hope to see you again soon!Regards!
5.0分
其他
原文
翻译提供方：Google
不错的酒店，位置优越，距离渡轮码头仅 10 分钟路程。工作人员非常友好。
自助早餐很棒，景色也很棒。
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酒店回复: Thank you so much for your kind words! We're delighted you enjoyed the location, especially being so close to the ferry port. It's wonderful to hear our staff made a positive impression and that you appreciated the breakfast buffet and the views. We hope to welcome you back again soon!
酒店很舒适，地理位置也非常好。
特别值得一提的是，前台的Monika会说西班牙语，人也非常好。
酒店房间很宽敞，有保险箱和性能良好的空调。泳池区很棒，可以欣赏到海港和市中心的绝佳景色。早餐很丰盛，对于全膳的客人来说，自助晚餐也很足够。工作人员非常友好和乐于助人——在我们急需的时候提供了开瓶器和针线包。地理位置优越，距离主广场仅几分钟步行路程。酒店酒吧的饮品一如既往地贵。
位置非常好，景色很美。酒店设施比较陈旧。
科尔丘拉的最佳景观
我们在马可波罗酒店度过了美好的时光。房间的景色令人叹为观止，去镇上也很近，工作人员非常热情，泳池更是锦上添花。唯一的缺点是浴室，需要翻新一下。我们一定会再来的。
酒店地理位置优越，距离科尔丘拉市中心仅几分钟路程，靠近海滩。工作人员非常乐于助人且专业。早餐种类丰富。房间宽敞，可欣赏壮丽的海景。游泳池令人愉悦。
位置优越但酒店却很陈旧。房间阴暗破旧。从 Parkview 看到的是屋顶很脏，上面堆满了垃圾。大雨期间，整个酒店的屋顶都会漏水。员工乐于助人，彬彬有礼。早餐还可以。泳池区和景色都不错，但酒店确实需要升级。
住宿的好地方！工作人员很棒，总是乐于助人。关于要做的事情的建议很棒。如果你租车，他们会为你提供停车位。所有当地企业和出租车都非常乐于助人，而且价格合理。酒店泳池很棒，有时晚上会有现场音乐表演。早餐和晚餐的自助餐都很棒，你可以从酒吧喝到鲜榨橙汁！
酒店的服务和员工堪称典范。真诚友好、细心周到。可以欣赏到港口和老城区的美景。唯一的问题是酒店看起来有点陈旧，需要翻新，因为装饰过时，地毯需要彻底清洁，泳池喷泉/热水浴缸断开或无法使用。同样的价格，我们基本上可以选择一间更大的套房，可以欣赏到美景/阳台，或者选择附近一家现代酒店的小房间，可以欣赏到灌木丛的景色。但我们做出了正确的选择——老城区的景色很棒。作为岛上的基地，这非常物有所值。
工作人员非常棒。每天都有自助早餐，这真是太好了，尤其是当我们的旅行是自助餐的时候。
不错的酒店，位置优越，距离渡轮码头仅 10 分钟路程。工作人员非常友好。
自助早餐很棒，景色也很棒。