changed another Room and there also AC performance is poor.
also Room Number 601 there is no space to Bath...
and Breakfast is Too Costly Eg:
For Buffet breakfast they said 350/-
On the other end they said on the next day there is no buffet breakfast today...it seems Assorted Breakfast...they demanded 460rs for Set Dosa and cut Fruits.
Juice is separate have to pay 460+ 135
overall not good With management
4.0分
家庭亲子
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The recption staffs were good. Restaurant staff on 24 january were good. We asked for vegetarian lunch. They did not offer even a second helping. The stsff during dinner time on 24 were excellent. Very nice. Breakfast on 25 jan was awful.
4.0分
情侣出游
Location is great. Good amenities and services also. Spaces rooms and good ambience except wash rooms. Wash rooms are not spacious.
4.0分
其他
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This hotel was very good in terms of room, hospitality, people attitude etc. Vdefinitely we recommend this hotel for stay at vaikom. The problem is only with respect to the f&b. Orders to room took very much time. Even the morning breakfast is minimal and a la carte. However we enjoyed our stay there.
5.0分
其他
It was quite place with all amenities required for the purpose of travel. Close to the town and being on highway you can reach out to the destination required
4.0分
其他
Overall it was goos experience. Room is big, clean and neat
5.0分
家庭亲子
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Dear Simon/Swapna, This message is specfically to record our appreciation of the wonderful and exemplary services rendered by both yourself and Swapna, despite the numerous constraints within which you were operating there in the Hotel. We were really taken in by the stupendous efforts put in by both of you and your team members, especially the service boys, in attendng to the requirements of our guests in a pleasant and satisfying manner. Everyone of the guests have appreciated the services rendered. Once again, please accept our sincere thanks and gratitude for making our stay in White Gate an extremely pleasant and wonderful experience, which we would always cherish. We would also make it a point to patronise White Gate in future, whenever we get an opportunity in the future.
4.0分
家庭亲子
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Property is located on the prime location. It’s a calm and silent area. But the facilities provided like electric kettle and all are damaged. Bathroom door handles were damaged in some rooms.
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酒店回复: Thank You for your rating and suggestions. We resolve all your noted things, thank you for your stay with us. Hotel Whitegate Residency,vaikom
1.0分
家庭亲子
Very much bad services. Food is bad cleanliness wise is also bad. Staff also not good terrible hotel to stay.
3.0分
家庭亲子
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1. The room was not cleaned and the floors were dirty
2. The promised 24x7 hot water but there was no hot water at 6 am in the morning
3. The a/c vent was not working and finally they put paper ball to make the vent stay. 4. The towels in the bathroom were very dirty with stains
AC is Not worked,
changed another Room and there also AC performance is poor.
also Room Number 601 there is no space to Bath...
and Breakfast is Too Costly Eg:
For Buffet breakfast they said 350/-
On the other end they said on the next day there is no buffet breakfast today...it seems Assorted Breakfast...they demanded 460rs for Set Dosa and cut Fruits.
Juice is separate have to pay 460+ 135
overall not good With management
The recption staffs were good. Restaurant staff on 24 january were good. We asked for vegetarian lunch. They did not offer even a second helping. The stsff during dinner time on 24 were excellent. Very nice. Breakfast on 25 jan was awful.
Location is great. Good amenities and services also. Spaces rooms and good ambience except wash rooms. Wash rooms are not spacious.
This hotel was very good in terms of room, hospitality, people attitude etc. Vdefinitely we recommend this hotel for stay at vaikom. The problem is only with respect to the f&b. Orders to room took very much time. Even the morning breakfast is minimal and a la carte. However we enjoyed our stay there.
It was quite place with all amenities required for the purpose of travel. Close to the town and being on highway you can reach out to the destination required
Overall it was goos experience. Room is big, clean and neat
Dear Simon/Swapna, This message is specfically to record our appreciation of the wonderful and exemplary services rendered by both yourself and Swapna, despite the numerous constraints within which you were operating there in the Hotel. We were really taken in by the stupendous efforts put in by both of you and your team members, especially the service boys, in attendng to the requirements of our guests in a pleasant and satisfying manner. Everyone of the guests have appreciated the services rendered. Once again, please accept our sincere thanks and gratitude for making our stay in White Gate an extremely pleasant and wonderful experience, which we would always cherish. We would also make it a point to patronise White Gate in future, whenever we get an opportunity in the future.
Property is located on the prime location. It’s a calm and silent area. But the facilities provided like electric kettle and all are damaged. Bathroom door handles were damaged in some rooms.
Very much bad services. Food is bad cleanliness wise is also bad. Staff also not good terrible hotel to stay.
1. The room was not cleaned and the floors were dirty
2. The promised 24x7 hot water but there was no hot water at 6 am in the morning
3. The a/c vent was not working and finally they put paper ball to make the vent stay. 4. The towels in the bathroom were very dirty with stains