酒店回复: Hello Vanessa,Thank you for taking the time to share your feedback. We sincerely apologize for the experience you had at check-in and the issues you encountered during your stay. Your comments about the receptionist are concerning, and we will address this with our team to ensure better service in the future. We're also sorry to hear about the noise disturbances and cleanliness issues you experienced in the room. This is certainly not the experience we strive to provide, and we will be looking into ways to improve the overall comfort and atmosphere for our guests. We appreciate your feedback and hope you’ll consider giving us another opportunity to deliver a better stay next time.
2.0分
其他
原文
翻译提供方：Google
令人失望的住宿
不知道为什么我订到了酒店里最差的房间。我提前 45 多天预订，却被告知订到了最后一间可用房间。这是一间 ADA 房间，没有浴室门。停车场甚至还没满……不知道酒店是否真的客满了。
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酒店回复: Hello Patricia,Thank you for sharing your feedback. We sincerely apologize for the room situation you experienced during your stay. It’s disappointing to hear that it didn’t meet your expectations, especially after booking in advance. We strive to accommodate all our guests' preferences and will look into your concerns regarding the room allocation. Your experience is important to us, and we appreciate your insights as they help us improve. We hope you'll consider giving us another chance in the future.
4.0分
其他
原文
翻译提供方：Google
不错的酒店，一切都干净，室内设计时尚
5.0分
其他
原文
翻译提供方：Google
非常好
3.0分
情侣出游
It was okay place to stay. The day we were there the power went out three times because of the weather.
5.0分
商务出差
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Secret spot…shhhh
This is my favorite hotel to stay at when I’m in the area! Beautiful property, clean rooms with a rustic feel, you get a sample of wine and the staff are always great! Kathie the front desk gal is so nice and she’s always too funny! Great to come back to a friendly face! I’d suggest a wine night cap by the fire pit before bed!
5.0分
情侣出游
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This hotel has a cool retro-Spanish theme. There's a vineyard and olive trees in the courtyard. There's also a cozy fire pit shielded from the wind that Cathy at the front desk kindly lit for us. The 156 is a major road, but there is a signal light and pedestrian crossing. From there, it's a short walk along the Alameda to the historic part of town. There are artisan shops, restaurants, the old mission, a grocery store, and a coffee roaster. The coffee roaster also serves food and beer. In the other direction, you can drive up Fremont peak. There's a state park at the top with camping and views overlooking Salinas. It's about a one-hour drive to Pinnacles National Park. This hotel is set up as a venue for weddings and similar gatherings. There wasn't anything like that going on during our stay. The neighboring property has goats and chickens. The bathroom window effectively blocked the sound, and it was noticeable but not disturbing with the window open.
5.0分
其他
Everything was great here. The ONLY thing that's a bit funny is their TV situation. As long as you don't need TV. You are good.
5.0分
情侣出游
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Clean hotel, easy to park. The only thing I didn’t like was the towels they replaced in the room the second night were either dirty or stained (eye makeup, and face makeup… yuck). But overall good establishment.
夜晚灯光璀璨的花园很美，早餐也不错。
房间宽敞，床很舒服。
我们休息得很好。
推荐短期入住。
地理位置优越，在去优胜美地国家公园的路上（住一晚）。
提供免费停车场。
普韦布洛氛围
接待员太糟糕了。只是给了我们钥匙，仅此而已。我不得不询问我需要了解的酒店信息，然后她才告诉我有关免费早餐和晚上免费葡萄酒的信息。
墙壁看起来很厚，但你可以听到一切。我们被楼上打扫房间的清洁女工和院子外面的一群人吵醒了。
房间干净宽敞，采用普韦布洛主题，但感觉并不温馨。
在淋浴间发现了头发。
我们来霍利斯特参加婚礼。
令人失望的住宿
不知道为什么我订到了酒店里最差的房间。我提前 45 多天预订，却被告知订到了最后一间可用房间。这是一间 ADA 房间，没有浴室门。停车场甚至还没满……不知道酒店是否真的客满了。
不错的酒店，一切都干净，室内设计时尚
非常好
It was okay place to stay. The day we were there the power went out three times because of the weather.
Secret spot…shhhh
This is my favorite hotel to stay at when I’m in the area! Beautiful property, clean rooms with a rustic feel, you get a sample of wine and the staff are always great! Kathie the front desk gal is so nice and she’s always too funny! Great to come back to a friendly face! I’d suggest a wine night cap by the fire pit before bed!
This hotel has a cool retro-Spanish theme. There's a vineyard and olive trees in the courtyard. There's also a cozy fire pit shielded from the wind that Cathy at the front desk kindly lit for us. The 156 is a major road, but there is a signal light and pedestrian crossing. From there, it's a short walk along the Alameda to the historic part of town. There are artisan shops, restaurants, the old mission, a grocery store, and a coffee roaster. The coffee roaster also serves food and beer. In the other direction, you can drive up Fremont peak. There's a state park at the top with camping and views overlooking Salinas. It's about a one-hour drive to Pinnacles National Park. This hotel is set up as a venue for weddings and similar gatherings. There wasn't anything like that going on during our stay. The neighboring property has goats and chickens. The bathroom window effectively blocked the sound, and it was noticeable but not disturbing with the window open.
Everything was great here. The ONLY thing that's a bit funny is their TV situation. As long as you don't need TV. You are good.
Clean hotel, easy to park. The only thing I didn’t like was the towels they replaced in the room the second night were either dirty or stained (eye makeup, and face makeup… yuck). But overall good establishment.