酒店回复: Dear Value Guest, On behalf of the entire team, thank you for leaving such a detailed review about your recent experience at Nirvana Beach Resort and Spa. We are delighted you enjoyed your stay and were impressed by the level of service offered by our team. We hope we will get the opportunity, in the future, to welcome you back again. Best,Nirvana Team
酒店回复: Dear Valued GuestOn behalf of the entire team, thank you for leaving such a detailed review about your recent experience at Nirvana Beach Resort and Spa. We are delighted you enjoyed your stay. We sincerely apologize you for the inconvenience caused, we had taken careful noted for all those issues you mentioned.Your comments have contributed and shared with our teams. We have taking serious about the issue and solve this issue and keep improving our facilities & services. On behalf of the entire team here at Nirvana Beach Resort and Spa, thank you for sharing your review and we hope we will get the opportunity, in the future to welcome you back again.Sincerely yours,Nirvana Team
4.5分
海景豪华按摩浴缸
家庭亲子
原文
翻译由AI提供
工作人员都非常友好和乐于助人，海滩也很舒适宁静。
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酒店回复: 亲爱的易建，
我代表整个团队感谢您对您最近在 Nirvana Beach Resort and Spa 的体验留下如此详细的评论。我们很高兴您住得愉快，并对我们团队提供的服务水平印象深刻。我们希望将来有机会再次欢迎您回来。
此致，
涅槃队
酒店回复: Dear our valued guest,Thank you for your feedback and for choosing to stay at our resort. We sincerely apologize you for the inconvenience caused, we had taken careful noted for all those issues you mentioned.Your comments have contributed and shared with our teams. We have taking serious about the issue and solve this issue and keep improving our facilities & services. On behalf of the entire team here at Nirvana Beach Resort and Spa, thank you for sharing your review and we hope we will get the opportunity, in the future, to welcome you back again.Best regards,Nirvana Team
淡季、酒店里没有吃饭的地方不方便，其他都很美，还给我升级了房间
员工非常出色，热情周到，毫不做作。
早餐很棒，能满足各种口味。
房间完美，完全符合预期。
泳池区域很放松，不会太拥挤。
无可挑剔，一切都很好。
小贴士：租摩托车很好玩！
令人惊叹的酒店，可以度过宁静的时光。
去兰塔岛一定避坑的酒店！
离店时遗落了一部苹果耳机在房间，第一次联系酒店告知已找到，可以帮我发快递到我回曼谷的酒店，后来就一直没有消息了，当我第二次致电酒店催发货时就告知我没有找到过耳机了，我只得通过携程客服去与酒店沟通，不得不说携程客服非常给力，很快就告诉我问题已经解决，酒店同意将耳机还给我，之后经过漫长的等待总算是拿回了我的耳机
环境不错，私有海滩，日落美丽 性价比高 酒店里还有一些动物 黑猫很可爱
就是前台一个**工作人员台服特差 -1分
工作人员都非常友好和乐于助人，海滩也很舒适宁静。
整个体验都很棒。入住前几天，我通过聊天联系了酒店，询问他们是否能为我伴侣的生日准备一个惊喜，他们真的做到了！所有员工都非常友好和乐于助人。真希望我能在那多待几天。
强烈推荐给那些想真正放松身心的人，这里非常安静，食物美味。当地人非常友善。
这家酒店太棒了，房间布置得很漂亮，员工非常友好周到，强烈推荐！地理位置也特别优美。
整体感觉不是很好，到店check-in被告知近期酒店餐厅关闭，不能提供早餐，解决方案是每天给一定金额的酒水credit，但是我们表示不能接受，后来argue多次才同意退一定金额cash，但是比早餐价格还是要低一些，后来我们也勉强接受了。环境还ok，但是服务差强人意，停车不是很方便，整体不推荐。