酒店回复: Merci d'avoir partagé votre avis et de nous avoir attribué l'excellente note de 10/10 pour votre récent séjour au Microtel Inn & Suites Gambrills. Nous sommes ravis d'apprendre que votre expérience parmi nous a été des plus agréables.Au Microtel Inn & Suites Gambrills, notre priorité est d'offrir un service exceptionnel et de créer un environnement confortable pour tous nos clients. Votre avis positif témoigne du travail et du dévouement de notre équipe.Nous vous remercions pour vos aimables paroles et d'avoir choisi de séjourner chez nous. Ce fut un plaisir de vous accueillir et nous espérons avoir le plaisir de vous recevoir à nouveau très prochainement.Merci encore pour votre avis et de nous avoir permis de vous servir.Cordialement,
5.0分
其他
The front desk Keisha was beyond welcoming. She adjusted our check-in to accommodate the short timing we were on!
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酒店回复: Thank you for sharing your feedback and giving us a stellar rating of 10/10 for your recent stay at Microtel Inn & Suites Gambrills. We are thrilled to hear that you had a great experience during your time with us.At Microtel Inn & Suites Gambrills, our priority is to provide exceptional service and create a comfortable environment for all our guests. Your positive feedback serves as a testament to the hard work and dedication of our team.We are grateful for your kind words and for choosing to stay with us. It was a pleasure to have you as our guest, and we look forward to welcoming you back for another outstanding stay in the future.Thank you once again for your feedback and for allowing us the opportunity to serve you.Warm regards,
5.0分
其他
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The hotel was very clean. I appreciate the server at breakfast helping us with the waffle maker. The gentleman at the front desk was polite and assisted with any concerns I had. My child attended a BSU and it was a great hotel for an overnight stay.
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酒店回复: Thank you for taking the time to share your feedback regarding your recent stay at Microtel Inn & Suites Gambrills. We are delighted to hear about your positive experience and appreciate your detailed comments.We are thrilled to learn that you found our hotel to be very clean and that our staff members, including the server at breakfast and the gentleman at the front desk, provided exceptional service during your visit. At Microtel Inn & Suites Gambrills, we are committed to ensuring that our guests receive the highest level of hospitality and assistance.It warms our hearts to hear that your child had a great overnight stay while attending a BSU event. Creating a comfortable and welcoming environment for our guests is always our top priority, and we are pleased to have met your expectations.Thank you for choosing Microtel Inn & Suites Gambrills for your accommodation needs. We look forward to welcoming you and your family back for another memorable stay in the future.Warm regards,
5.0分
其他
Convenient location, near shopping and food.
Friendly, Helpful staff.
Clean, well furnished room.
Good breakfast.
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酒店回复: Thank you for taking the time to share your feedback regarding your recent stay at Microtel Inn & Suites Gambrills. We are delighted to hear about your positive experience and appreciate your detailed comments.We are thrilled to learn that you found our hotel to be very clean and that our staff members, including the server at breakfast and the gentleman at the front desk, provided exceptional service during your visit. At Microtel Inn & Suites Gambrills, we are committed to ensuring that our guests receive the highest level of hospitality and assistance.It warms our hearts to hear that your child had a great overnight stay while attending a BSU event. Creating a comfortable and welcoming environment for our guests is always our top priority, and we are pleased to have met your expectations.Thank you for choosing Microtel Inn & Suites Gambrills for your accommodation needs. We look forward to welcoming you and your family back for another memorable stay in the future.Warm regards,
4.0分
其他
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The rooms were spacious, bed comfortable, good water pressure in the shower. Basic continental breakfast with very little protein. Coffee was okay (the packets in the room were better than the stuff in the lobby). They do have a workout room with 3 cardio machines, very little else as far as weights. Nice outdoor sitting area by a fireplace. Staff was friendly. Close to grocery store and countless places to eat. Overall good value for the money.
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酒店回复: Thank you for taking the time to share such detailed feedback about your recent stay at Microtel Inn & Suites Gambrills. We are delighted to hear that you found the rooms spacious and comfortable, and that you appreciated the water pressure in the shower as well as our friendly staff. It’s wonderful to know that you enjoyed our outdoor sitting area by the fireplace and found our location convenient to grocery stores and dining options.We also appreciate your constructive comments regarding the continental breakfast and the workout room. Your observations about the protein options and coffee quality will be shared with our food and beverage team as we continuously strive to enhance our breakfast offerings. Similarly, your feedback about the workout room equipment is valuable as we evaluate ways to improve our fitness facilities.Our goal is to provide excellent value and a pleasant experience for all our guests, and your insights help us move closer to that. We hope to have the opportunity to welcome you back in the future and provide an even better stay.
3.0分
其他
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Starting off positive, upon entering the room it felt inviting and roomy. The bed was extremely comfortable, the window seat a welcoming extra, and the kitchenette thought limited, was very useful. The negatives ......the most stand out thing was the dirty toilet seat. My girlfriend is a stickler for cleanliness and literally flipped her wig when she saw that. The entire ceiling had peeling paint; the overall feeling was that there were cut corners where things were passed over. There wasn't much to complain about however, the room wasn't the best i've been in however it served the purpose that I needed it for. Now the surrounding area was perfect, plenty of shopping, entertainment, and restaurants, we didn't need to go too far to satisfy any need we had. Overall, a 6 out of 10 experience, i'd go back as it's not the worse ive been in.
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酒店回复: Thank you for taking the time to share your detailed feedback regarding your recent stay at Microtel Inn & Suites Gambrills. We’re pleased to hear that you found the room inviting and roomy, enjoyed the comfortable bed, and appreciated the kitchenette and convenient location with plenty of nearby shopping, entertainment, and dining options.However, we are truly sorry to learn about the cleanliness issues you encountered, particularly the condition of the toilet seat and the peeling paint on the ceiling. Please accept our sincerest apologies for these shortcomings, as they do not reflect the standards we strive to maintain. Your comments have been shared with our housekeeping and maintenance teams to ensure these matters are addressed promptly and do not affect future guests.We appreciate your understanding that while the room may not have been perfect, it still served your needs, and we are grateful for your willingness to consider staying with us again. Guest satisfaction is very important to us, and we hope to have the opportunity to provide you with an improved experience on your next visit.Thank you again for your valuable feedback.
3.0分
其他
Parking was close & convient. Lobby was organized & clean. My room had a beautiful view of the woods.-
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酒店回复: Thank you for sharing your kind feedback! We’re delighted to hear that you found our parking convenient and the lobby clean and well-organized. It’s wonderful to know that you enjoyed the beautiful view of the woods from your room — we agree it’s a special feature of our property.We truly appreciate your comments and look forward to welcoming you back to Microtel Inn & Suites Gambrills on your next visit!Best regards,
5.0分
其他
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Front desk staff was so helpful, they were able to let us check in a little early and when I needed help printing something they went out of their way to help me. It was so appreciated
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酒店回复: Thank you for sharing your feedback and giving us a stellar rating of 10/10 for your recent stay at Microtel Inn & Suites Gambrills. We are thrilled to hear that you had a great experience during your time with us.At Microtel Inn & Suites Gambrills, our priority is to provide exceptional service and create a comfortable environment for all our guests. Your positive feedback serves as a testament to the hard work and dedication of our team.We are grateful for your kind words and for choosing to stay with us. It was a pleasure to have you as our guest, and we look forward to welcoming you back for another outstanding stay in the future.Thank you once again for your feedback and for allowing us the opportunity to serve you.Warm regards,
好久没住到这么满意的酒店了！新，干净，有免费早餐，员工友善，地理位置也很好。
还行。 算比较干净的！
友好而乐于助人的员工，舒适的酒店，干净，早餐很棒，我推荐这个地方
The front desk Keisha was beyond welcoming. She adjusted our check-in to accommodate the short timing we were on!
The hotel was very clean. I appreciate the server at breakfast helping us with the waffle maker. The gentleman at the front desk was polite and assisted with any concerns I had. My child attended a BSU and it was a great hotel for an overnight stay.
Convenient location, near shopping and food.
Friendly, Helpful staff.
Clean, well furnished room.
Good breakfast.
The rooms were spacious, bed comfortable, good water pressure in the shower. Basic continental breakfast with very little protein. Coffee was okay (the packets in the room were better than the stuff in the lobby). They do have a workout room with 3 cardio machines, very little else as far as weights. Nice outdoor sitting area by a fireplace. Staff was friendly. Close to grocery store and countless places to eat. Overall good value for the money.
Starting off positive, upon entering the room it felt inviting and roomy. The bed was extremely comfortable, the window seat a welcoming extra, and the kitchenette thought limited, was very useful. The negatives ......the most stand out thing was the dirty toilet seat. My girlfriend is a stickler for cleanliness and literally flipped her wig when she saw that. The entire ceiling had peeling paint; the overall feeling was that there were cut corners where things were passed over. There wasn't much to complain about however, the room wasn't the best i've been in however it served the purpose that I needed it for. Now the surrounding area was perfect, plenty of shopping, entertainment, and restaurants, we didn't need to go too far to satisfy any need we had. Overall, a 6 out of 10 experience, i'd go back as it's not the worse ive been in.
Parking was close & convient. Lobby was organized & clean. My room had a beautiful view of the woods.-
Front desk staff was so helpful, they were able to let us check in a little early and when I needed help printing something they went out of their way to help me. It was so appreciated