酒店回复: Hi BRETT , Thank you for your feedback! We’re delighted to hear that you had a very pleasant stay. We look forward to welcoming you back for another enjoyable visit soon.
4.0分
其他
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I like that the hotel is not near the busy traffic but accessible on the service road that is parallel to the I-10 highway.
The GPS is messed up in bringing me to the exact location. The GPS brought me to a storage unit across the hotel which is also on a service road on the other side of the I-10 highway.
I also find the hotel unique with its location near Walmart, fast food chains and pharmacy. Be careful with the crowds just like in any major US cities.
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酒店回复: Hello Remil, Thank you for sharing your experience with us! We're glad you appreciated our location away from the busy traffic yet still accessible to the I-10 highway. We understand how GPS can sometimes lead to unexpected places, and we appreciate your patience with that.It's great to hear you found our proximity to Walmart, fast food options, and pharmacies convenient. We strive to offer unique experiences for our guests, and your insights about the local crowd are valuable.We hope to welcome you back on your next visit!
1.0分
其他
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You had to request housekeeping the day before and I did request it for the entire time and did nit get it. Customer Service at the front desk horrible. Also, they were having a event that included loud music and people all during the night, I ended up checking out early it was horrible!!
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酒店回复: Dear Mahoganny, Thank you for sharing your experience with us. We sincerely apologize for the inconvenience you faced regarding housekeeping and the customer service at the front desk. It's disappointing to hear that your requests were not met, and we understand how frustrating that can be. Additionally, we regret that the event noise affected your stay. Your comfort is important to us, and we appreciate your feedback as it helps us improve our services.
5.0分
其他
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I didn't get breakfast too early for me to get up. I did feel safe and it was convenient for why I was there moving to and from. Rooms were clean and quiet and staff was very pleasant. No issues and next time I visit I plan to stay here again. Thanks for a nice stay.
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酒店回复: Hi Kerri , We’re so glad to hear you had a pleasant and comfortable stay with us! It’s wonderful that you felt safe, found our rooms clean and quiet, and appreciated the convenience of our location. We’re especially happy to know you plan to stay with us again thank you for your kind words and trust.
5.0分
情侣出游
We had the King Suite with sofa we enjoyed out stay here! The room was more than what we expected. 10 out 10
P.S Dont let the location discourage you!
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酒店回复: Thank you for your wonderful feedback! We’re thrilled you enjoyed the King Suite and that it exceeded your expectations. Your 10/10 rating means a lot to us. We also appreciate your note about the location it’s great to hear it didn’t affect your stay. We look forward to welcoming you back for another fantastic visit!
1.0分
其他
Bathroom sink was stopped up. The bathroom door wouldn’t completely close. No coffee pot in room. The Ac was either freeze out or burn up.
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酒店回复: Hello Reagan , Thank you for sharing your feedback. We’re sorry to hear about the issues you experienced with the bathroom sink, door, coffee pot, and air conditioning. Your comments have been shared with our maintenance and housekeeping teams to address these concerns. We appreciate your input, as it helps us improve the guest experience for future stays.
5.0分
朋友出游
The staff was very nice and helpful! Check in was smooth and we checked in a little early with no problems.
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酒店回复: Hi Fredericka , Thank you for sharing your experience! We’re delighted to hear our team made your check-in smooth and accommodating, and that you found everyone friendly and helpful. Providing warm hospitality and flexibility for our guests is always our goal. We truly appreciate your kind words and look forward to welcoming you back for another pleasant stay!
不错的体验
毛巾上有污渍，位置靠近I10公路，但离市区不够近。
优质的饭店，环境干净整洁，缺点是电梯只有一台，但以价格上来说，能享受到这样的房间是非常划算的，离观光区也不远。
非常高兴
I like that the hotel is not near the busy traffic but accessible on the service road that is parallel to the I-10 highway.
The GPS is messed up in bringing me to the exact location. The GPS brought me to a storage unit across the hotel which is also on a service road on the other side of the I-10 highway.
I also find the hotel unique with its location near Walmart, fast food chains and pharmacy. Be careful with the crowds just like in any major US cities.
You had to request housekeeping the day before and I did request it for the entire time and did nit get it. Customer Service at the front desk horrible. Also, they were having a event that included loud music and people all during the night, I ended up checking out early it was horrible!!
I didn't get breakfast too early for me to get up. I did feel safe and it was convenient for why I was there moving to and from. Rooms were clean and quiet and staff was very pleasant. No issues and next time I visit I plan to stay here again. Thanks for a nice stay.
We had the King Suite with sofa we enjoyed out stay here! The room was more than what we expected. 10 out 10
P.S Dont let the location discourage you!
Bathroom sink was stopped up. The bathroom door wouldn’t completely close. No coffee pot in room. The Ac was either freeze out or burn up.
The staff was very nice and helpful! Check in was smooth and we checked in a little early with no problems.