酒店回复: Thank you for your feedback! We're so glad to hear that you had an excellent experience with our service. We hope to welcome you back soon!
5.0分
家庭亲子
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We did not stay long enough to eat breakfast so I cannot speak to the breakfast. However, I book this property because it’s next door to the Cadence Banking Center, walking distance from the concert we were going to see. I book the double queen room. It was very spacious, the bathroom/shower area was separate from the sink vanity, it had a desk, lots of options for charging your devices, and the most comfortable buttery soft linens, cloud like mattress and pillows, AND A FULL SIZE REFRIGERATOR IN THE ROOM! No matter your reason for booking this property, you won’t be disappointed.. ESPECIALLY if you’re attending an event at The Cadence Banking center!!!
4.0分
情侣出游
I told them shower was very slippery and toilet seat was loose. They stated it would recieve prompt attention.
5.0分
其他
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Weekend visit
Great location , very clean and comfortable rooms, felt very safe for me and a friend traveling together. Front desk staff was very polite and professional
4.0分
其他
Nice room pillows a little hard , hallways smelt a little moldy . Customer service was excellent
5.0分
其他
Nice room
Didn’t stay for breakfast, but the room was clean and spacious.
4.0分
其他
Tesla EV chargers
Bed was too soft for us. The EV chargers are Tesla, not what plugs are has listed.
3.0分
其他
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The property is well maintained, and the staff is accommodating. My mixed review is the result of fleas in my room. The hotel allows pets, though I assumed there were specific rooms available for them. When I noticed the fleas in my room and on my feet, I called and reported it. The staff was apologetic and quickly moved me to another, flea-free room. Because the staff was so quick to help I chose to not rate the entire stay as awful. It really did seem like they were as surprised and disappointed as I was. I was told they'd put in a work order to get rid of the fleas. Maybe check your room thoroughly on arrival to save yourself some late night misery.
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酒店回复: Thank you for your feedback. We sincerely apologize for the issue you experienced and appreciate your understanding. We're glad our team was able to assist you quickly, and we’ve taken immediate steps to address the problem. Your comments help us improve, and we hope to provide a flawless stay next time.Best regards,
5.0分
其他
Room was very clean and comfortable. Staff were very friendly and helpful.
5.0分
其他
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Close Enough
It looked like it’s been remodeled recently, but it’s really nice. The room felt clean. There was a little attention to detail that was overlooked but not enough to keep me from picking it again.
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酒店回复: Thank you so much for noticing and appreciating the remodeling! We’re really glad you liked the updates, it means a lot to us. We’ve put a lot of thought into making the space more comfortable and welcoming, and your kind feedback makes it all worthwhile.We hope to see you again soon!
唯一缺少的是房间里有一瓶水，服务很棒。
We did not stay long enough to eat breakfast so I cannot speak to the breakfast. However, I book this property because it’s next door to the Cadence Banking Center, walking distance from the concert we were going to see. I book the double queen room. It was very spacious, the bathroom/shower area was separate from the sink vanity, it had a desk, lots of options for charging your devices, and the most comfortable buttery soft linens, cloud like mattress and pillows, AND A FULL SIZE REFRIGERATOR IN THE ROOM! No matter your reason for booking this property, you won’t be disappointed.. ESPECIALLY if you’re attending an event at The Cadence Banking center!!!
I told them shower was very slippery and toilet seat was loose. They stated it would recieve prompt attention.
Weekend visit
Great location , very clean and comfortable rooms, felt very safe for me and a friend traveling together. Front desk staff was very polite and professional
Nice room pillows a little hard , hallways smelt a little moldy . Customer service was excellent
Nice room
Didn’t stay for breakfast, but the room was clean and spacious.
Tesla EV chargers
Bed was too soft for us. The EV chargers are Tesla, not what plugs are has listed.
The property is well maintained, and the staff is accommodating. My mixed review is the result of fleas in my room. The hotel allows pets, though I assumed there were specific rooms available for them. When I noticed the fleas in my room and on my feet, I called and reported it. The staff was apologetic and quickly moved me to another, flea-free room. Because the staff was so quick to help I chose to not rate the entire stay as awful. It really did seem like they were as surprised and disappointed as I was. I was told they'd put in a work order to get rid of the fleas. Maybe check your room thoroughly on arrival to save yourself some late night misery.
Room was very clean and comfortable. Staff were very friendly and helpful.
Close Enough
It looked like it’s been remodeled recently, but it’s really nice. The room felt clean. There was a little attention to detail that was overlooked but not enough to keep me from picking it again.