酒店回复: Thank you for your feedback, My apologies for the standard of the room and bathroom and poor cleanliness re the coffee making facilities. Your comments have been passed to the Hotels Management team for action
2.0分
其他
原文
翻译提供方：Google
一切都显得有些老旧，所有区域都急需翻新。
早餐质量很差，水疗中心服务也不达标，整个地方都弥漫着霉味。环境不错。
酒店回复: thank you for your feed and apologies for any disappointments
5.0分
情侣出游
We stayed one night for the Medieval Banquet. The room was great - very clean and bed very comfortable. Breakfast was great too.
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酒店回复: Thankyou for your amazing feedback, we hope to welcome you again in the future.
2.0分
情侣出游
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A very long walk to the room and parking area in adequate, plus overspill car park not for single travellers at night.Hot tube and gym area unkempt and a walk outsude of the hotel Bathroom heater did not work ,tokd for 2 days it would be repaired It was not .
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酒店回复: Thank you for your review. I can confirm i will pass your comments onto our management team for review.
房间空调不知道怎么开，定了含早晚的套餐，晚餐汉堡很好吃，加钱2.5上的牛排更好吃。孔雀有好多只，可以喂，不怕人。住了三天，第一天就碰见一对新人在那里办婚礼。
独特的城堡住宿体验，充满了历史感和文化遗产。
宽敞的房间里有一张特大号床、一张沙发床和一张额外的单人床。
不过请注意，为了保护其历史遗产，卫生间的设施比较简单。
这里很不错，酒店里有好多孔雀，很可爱。不过没有电梯，如果你行李很多，最好要求住一楼。
800多年历史的城堡，特别好，里面养了十几只孔雀，经常开屏🦚，一点也不怕人。餐也不错！
环境很好，服务很好
需要帮助
卧室满是灰尘，很脏。淋浴也快不行了。女服务员从来不加咖啡牛奶之类的。床铺也只是被重新铺好。餐厅的食物质量很差。说实话，简直糟透了。这个地方需要翻新，提高标准。
房间非常简陋，不像广告上说的那样。外面长满了常春藤，咖啡杯很脏，浴室靠近马桶，所以所有东西都很湿（潮湿的房间）
一切都显得有些老旧，所有区域都急需翻新。
早餐质量很差，水疗中心服务也不达标，整个地方都弥漫着霉味。环境不错。
We stayed one night for the Medieval Banquet. The room was great - very clean and bed very comfortable. Breakfast was great too.
A very long walk to the room and parking area in adequate, plus overspill car park not for single travellers at night.Hot tube and gym area unkempt and a walk outsude of the hotel Bathroom heater did not work ,tokd for 2 days it would be repaired It was not .