Cleanliness ok, but old wall to wall tapestries on the floors. We had a buffet dinner one evening at the hotel, which was also not very good. The whole hotel bears the stamp of age and seems a little tired. My wife asked for an extra duvet because she was cold, but she didn't get it from the receptionist - she just said no... Considering the price, we can't recommend this place
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酒店回复: Dear Guest,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,Pavlína DusováFront office manager
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This hotel is a gem. The location is great, 3-4 min walk to the Colonada. There are so many small shops and cafes. Staff is great, friendly and helpful. Rooms are clean, beds are comfortable. There is a wide variety of meals to chose from. We loved their food! It’s clear that hotel management keeps a high standard of service.
我会再来的。我太喜欢这里了。一切都很完美。我的单人间非常宽敞，布置精美。食物美味又富有创意。酒店的水疗护理，以及在小镇和水疗花园散步，让这一天永远不会无聊。我想特别强调一个人：非常友好且富有魅力的经理。可惜的是，酒店没有停车场，但附近有一个停车场。
非常糟糕的酒店！显示的内容不正确！没有人会拿起你的行李，接待很差，工作人员不友好，相反缺乏礼貌。食物很糟糕，我们的女儿生病了。水煎蛋卷、水煎饼、不新鲜的面包、不能吃的鱼、水果汁。接待很差，房间隔音很差，糟糕到我们提前一天离开，酒店经理拒绝回复我们的电子邮件要求赔偿，因为我们有 4 个人只吃半膳，这家酒店毁了我们的假期！这不是一家四星级酒店......
位置超好，很干净，员工友好。酒店始建于 1905 年，非常漂亮。游泳池水温为 31 度，桑拿浴室和红外线灯在早上和中午之后对酒店客人开放。早餐非常好。我之前在这里住过几次，我还会再来的
我不是第一次来这家酒店。位置非常靠近所有景点：科隆纳达、餐厅、购物中心、公园。
所有员工提供优质的服务，美味的早餐……
我们肯定会回来的。
Cleanliness ok, but old wall to wall tapestries on the floors. We had a buffet dinner one evening at the hotel, which was also not very good. The whole hotel bears the stamp of age and seems a little tired. My wife asked for an extra duvet because she was cold, but she didn't get it from the receptionist - she just said no... Considering the price, we can't recommend this place
This hotel is a gem. The location is great, 3-4 min walk to the Colonada. There are so many small shops and cafes. Staff is great, friendly and helpful. Rooms are clean, beds are comfortable. There is a wide variety of meals to chose from. We loved their food! It’s clear that hotel management keeps a high standard of service.