酒店回复: Dear Pete, We sincerely regret that your experience with avid Hotels Bentonville - Rogers was less than perfect. We care deeply about our guests and want to provide the most comfortable experience possible. We hope you give us another chance soon, so we can share a more positive experience.Sincerely,

酒店回复: Dear Shauna, Thanks so much for taking the time to share your experience at avid Hotel Bentonville - Rogers! We're thrilled to hear that our hotel met your needs perfectly, especially with our convenient location for exploring Bentonville and the surrounding Northwest Arkansas area.We're glad you enjoyed the nice shower, appreciated the toiletries, and found our breakfast satisfying. Our goal is always to provide comfortable, practical accommodations for travelers like yourself who want a great home base without unnecessary frills.Your feedback about being a "good decent mid-price hotel" tells us we're hitting the mark in providing excellent value. We work hard to ensure our guests have everything they need for a comfortable stay without breaking the bank.We appreciate you choosing avid Hotel and hope you'll consider staying with us again on future trips to the area. Your insights help us continue improving our services.Safe travels and thanks again for your awesome review!

酒店回复: Dear Edith, Thank you so much for your awesome 10/10 review of avid Hotels Bentonville - Rogers! We're thrilled that you had such a great experience with us and really appreciate you taking the time to share your feedback.We're glad you enjoyed our friendly staff, great amenities, and delicious breakfast. Your suggestion about adding a laundry center and improving our daily trash collection is super helpful - we always love hearing directly from guests like you about how we can make our hotel even better.We'll definitely look into your recommendations for future improvements. Your insights help us continuously enhance our guest experience. Thanks for being such a wonderful guest and for your honest, constructive feedback!We hope to welcome you back to avid Hotels soon.Until next time, Safe Travels!

酒店回复: Dear David, Thank you so much for sharing your honest feedback about your stay at avid Hotels Bentonville - Rogers. We truly appreciate you taking the time to help us understand your experience, especially as you're navigating travel with a wheelchair.We're glad you found the room nice and appreciated the quiet location. However, we're sorry to hear that the space felt cramped for your wife's wheelchair accessibility. Your feedback is incredibly valuable and helps us improve our accommodations for all guests, particularly those with mobility needs.We're committed to making our spaces more inclusive and comfortable. Your specific observations about the bathroom and room layout will help us review our accessibility features and make necessary improvements.We would love the opportunity to learn more about your specific challenges and how we can enhance our accessibility. If you're willing, we'd appreciate hearing more details that could help us create a better experience for future guests with similar needs.Thank you for choosing avid Hotels, and we hope we can provide a more comfortable stay in the future.Warm regards,