酒店回复: Dear Danielle ,Thank you so much for taking the time to share your kind words about your recent stay with us. We are absolutely delighted to hear that you had a fantastic experience!It was our pleasure to host you, and we’re thrilled that our team and facilities were able to meet—and hopefully exceed—your expectations. Your feedback is incredibly rewarding and serves as a great motivation for our staff to continue delivering exceptional service.We truly value your support and would be honored to welcome you back again in the near future. Should your travels bring you our way again, please don’t hesitate to reach out—we’d love to make your next stay just as memorable. If there is anything else we can do for you please do not hesitate to contact us at 207-360-0719.With sincere thanks,Kayla CrystalFront Desk Manager
5.0分
其他
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I really liked the breakfast the two days I was there. Lots to choose from 😊. Rooms were nice. I liked having liquid hand soap and the shampoo/ conditioner/ body wash were in big bottles. Enjoyed the warm pool. Everything was great!
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酒店回复: Dear Bonnie,Thank you so much for taking the time to share your kind words about your recent stay with us. We are absolutely delighted to hear that you had a fantastic experience!It was our pleasure to host you, and we’re thrilled that our team and facilities were able to meet—and hopefully exceed—your expectations. Your feedback is incredibly rewarding and serves as a great motivation for our staff to continue delivering exceptional service.We truly value your support and would be honored to welcome you back again in the near future. Should your travels bring you our way again, please don’t hesitate to reach out—we’d love to make your next stay just as memorable. If there is anything else we can do for you please do not hesitate to contact us.With sincere thanks,Kayla CrystalFront Desk Manager
5.0分
家庭亲子
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First thing I smelled was a clean bleach smell as I entered the room. Trifecta… Sheets were clean, bathroom was clean and the room was clean. The staff was very friendly and actually took interest in how we were doing. The coffee was hot and fresh. Parking was plenty and well lit so we felt safe. Groceries and restaurants are walkable in a plaza nearby. The beach is just down the road that offered free parking and a restroom. Over all a nice place to stay.
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酒店回复: Dear David,Thank you so much for taking the time to share your kind words about your recent stay with us. We are absolutely delighted to hear that you had a fantastic experience!It was our pleasure to host you, and we’re thrilled that our team and facilities were able to meet—and hopefully exceed—your expectations. Your feedback is incredibly rewarding and serves as a great motivation for our staff to continue delivering exceptional service.We truly value your support and would be honored to welcome you back again in the near future. Should your travels bring you our way again, please don’t hesitate to reach out—we’d love to make your next stay just as memorable. If there is anything else we can do for you please do not hesitate to contact us.With sincere thanks,Kayla CrystalFront Desk Manager
5.0分
其他
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-The location was easy to find.
-Our check-in was smooth and the attendant was welcoming.
-The room was clean and comfortable.
-Breakfast was just what we needed to hit the road for the day. We would definitely stay again.
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酒店回复: Dear Christine,Thank you so much for taking the time to share your kind words about your recent stay with us. We are absolutely delighted to hear that you had a fantastic experience!It was our pleasure to host you, and we’re thrilled that our team and facilities were able to meet—and hopefully exceed—your expectations. Your feedback is incredibly rewarding and serves as a great motivation for our staff to continue delivering exceptional service.We truly value your support and would be honored to welcome you back again in the near future. Should your travels bring you our way again, please don’t hesitate to reach out—we’d love to make your next stay just as memorable. If there is anything else we can do for you please do not hesitate to contact us.With sincere thanks,Kayla CrystalFront Desk Manager
3.0分
其他
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I booked a king suite and upon arrival was given a basic double bed room without any explanation. I asked before I accepted the keys or I would not have known until entering the room. After many excuses from the front desk, I was at least given a room with a king bed. Why play these games? I won’t be booking IHG again and challenge ******* to drop/fix this.
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酒店回复: Dear Mr. Crowe,Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience you experienced during your recent stay. It is never our intention to fall short of expectations, and we understand your frustration regarding the room assignment.We regret that your reservation was not honored accurately upon arrival and that the communication from our front desk did not meet the standards you rightly expect. Please be assured that we are reviewing this internally to ensure such situations are handled with greater transparency and efficiency in the future.While we're glad we were ultimately able to provide you with a room that better suited your needs, we recognize that the initial experience left a negative impression. Your comments have been shared with the appropriate teams, and we are actively working to prevent similar occurrences.We appreciate your past business and hope you'll consider giving us another opportunity to provide the quality service and accommodations you expect from IHG.Sincerely,Hannah HusseyFront DeskHoliday Inn Express- Wells, Maine
5.0分
其他
Staff friendly and helpful. Nice complimentary breakfast room clean n still looks new.
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酒店回复: Dear Sandra,Thank you so much for taking the time to share your kind words about your recent stay with us. We are absolutely delighted to hear that you had a fantastic experience!It was our pleasure to host you, and we’re thrilled that our team and facilities were able to meet—and hopefully exceed—your expectations. Your feedback is incredibly rewarding and serves as a great motivation for our staff to continue delivering exceptional service.We truly value your support and would be honored to welcome you back again in the near future. Should your travels bring you our way again, please don’t hesitate to reach out—we’d love to make your next stay just as memorable. If there is anything else we can do for you please do not hesitate to contact us.With sincere thanks,Kayla CrystalFront Desk Manager
3.0分
其他
Okay
Our room smelled of a pet....I am sure they tried to clean but it smelled. Pool was great!!!
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酒店回复: Dear Cathy,Thank you for taking the time to share your feedback. I'm truly sorry to hear that your room had an unpleasant odor — while we do our best to thoroughly clean and maintain all guest rooms, it’s clear we fell short in this instance. Your comments have been shared with our housekeeping team so we can address this more effectively going forward.On a brighter note, I’m glad you enjoyed the pool — we’re happy to hear it made a positive impact on your stay.We appreciate your honesty and hope to have the opportunity to provide you with a fresher, more comfortable experience in the future.Warm regards,Kayla CrystalFront Desk ManagerHoliday Inn Express Wells, Maine
最好的就是早饭，10点了，还有早饭
入住时工作人员很不友好。
很遗憾，我预订的是*****，和往常一样，房间在一楼。
房间很暗，因为我得拉上窗帘才能看到里面。
冰箱很脏。
下次我会以洲际酒店集团金卡会员的身份再次预订。
你会住到更好的房间。
前台工作人员很友好，也帮我们解决了噪音问题。卫生间状况不太好，马桶盖和卫生纸架都快掉了。不过除此之外，价格实惠，而且去哪儿都很方便！
房间干净，人很好，早餐不错，健身房、游泳池、洗衣房都很干净
I really liked the breakfast the two days I was there. Lots to choose from 😊. Rooms were nice. I liked having liquid hand soap and the shampoo/ conditioner/ body wash were in big bottles. Enjoyed the warm pool. Everything was great!
First thing I smelled was a clean bleach smell as I entered the room. Trifecta… Sheets were clean, bathroom was clean and the room was clean. The staff was very friendly and actually took interest in how we were doing. The coffee was hot and fresh. Parking was plenty and well lit so we felt safe. Groceries and restaurants are walkable in a plaza nearby. The beach is just down the road that offered free parking and a restroom. Over all a nice place to stay.
-The location was easy to find.
-Our check-in was smooth and the attendant was welcoming.
-The room was clean and comfortable.
-Breakfast was just what we needed to hit the road for the day. We would definitely stay again.
I booked a king suite and upon arrival was given a basic double bed room without any explanation. I asked before I accepted the keys or I would not have known until entering the room. After many excuses from the front desk, I was at least given a room with a king bed. Why play these games? I won’t be booking IHG again and challenge ******* to drop/fix this.
Staff friendly and helpful. Nice complimentary breakfast room clean n still looks new.
Okay
Our room smelled of a pet....I am sure they tried to clean but it smelled. Pool was great!!!