酒店回复: First and foremost, thank you for your kind comments regarding Stephanie and the exceptional job she does for our guests. I am thrilled to hear that her customer service helped make your stay memorable and that you plan on returning because of it. The best compliment to a hotel is a return stay! We appreciate your patronage and look forward to seeing you again.

酒店回复: Thank you for sharing your experience with us; it truly means a lot. I’m genuinely sorry to hear that our associates did not provide the assistance and sincerity you expected. We aim to offer genuine hospitality, and it’s clear we fell short this time. Your honest feedback is invaluable, and we will use it to make necessary improvements. We sincerely hope you’ll consider returning, as we would love the opportunity to serve you better in the future.

酒店回复: Thank you for choosing us. Our goal is to exceed our guests’ expectations, so I regret that your visit was just okay. I'm sorry you did not enjoy breakfast. We appreciate the feedback and hope to host you again.