Impeccably clean. Very comfortable bed and a great night sleep. Breakfast options very good. Hotel staff could not have been nicer.
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酒店回复: Linda,Thank you for taking the time to complete our Guest Survey regarding your recent stay at Hyatt Place Topeka. Your feedback is truly appreciated and plays an important role in helping us continue to deliver the high standard of service we strive for every day.It means a great deal to us that you shared your experience, and I want you to know that your kind words will be celebrated with the entire team. We're always grateful when guests let us know what we're doing well — and where we can improve — as it helps us create even better experiences for all who stay with us.If there’s ever anything I can assist you with directly, please don’t hesitate to reach out. We look forward to welcoming you back in the near future.Warm regards,Jhailyn JohnsonGeneral ManagerHyatt Place Topeka
3.0分
其他
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One elevator was out of service. They were undergoing renovations. The door to my room doesn’t latch without being pressed/pulled closed. My night table had drink rings making me think the room hadn’t been cleaned/checked by a supervisor. Breakfast was ok.
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酒店回复: Thank you for completing our Guest Survey regarding your recent stay at our hotel. I apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed. It is our hope that you give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay.Best regards,Jhailyn JohnsonGeneral ManagerHyatt Place Topeka
3.0分
家庭亲子
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Check in was a breeze. The pull out sofa was so uncomfortable. You could feel every bump and spring. We had to switch rooms because the celling in the first room was leaking. The staff got is a different room. No rate discount for the inconvenience of moving. One elevator was Broken. Which made going very slow. The floor in our room left my socks black from the dirt. On a better note The staff was very nice. The breakfast was very good also.
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酒店回复: Greetings, Thank you for completing our Guest Survey regarding your recent stay at our hotel. I apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed. It is our hope that you give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay.Best regards,Jhailyn JohnsonGeneral ManagerHyatt Place Topeka
3.0分
其他
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The rooms very clean and nice. Staff not the most friendly. I’ve never stayed in a hotel room that doesn’t have a microwave. The outside of the hotel was very poorly maintained, flower beds grown up pool area not well maintained either.
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酒店回复: Thank you for completing our Guest Survey regarding your recent stay at our hotel. I apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed. It is our hope that you give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay.Best regards,Jhailyn JohnsonGeneral ManagerHyatt Place Topeka
5.0分
其他
Only one working elevator. Other than that, my room was clean, staff was great and breakfast was awesome
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酒店回复: Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future. Warm regards,Jhailyn JohnsonGeneral ManagerHyatt Place Topeka
4.0分
其他
Women in the kitchen did an excellent job on breakfast. Especially the potatoes, what a way to start our day .
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酒店回复: Dear Monica, Thank you for taking the time to complete our Guest Survey regarding your recent stay at Hyatt Place Topeka. Your feedback is truly appreciated and plays an important role in helping us continue to deliver the high standard of service we strive for every day.It means a great deal to us that you shared your experience, and I want you to know that your kind words will be celebrated with the entire team. We're always grateful when guests let us know what we're doing well — and where we can improve — as it helps us create even better experiences for all who stay with us.If there’s ever anything I can assist you with directly, please don’t hesitate to reach out. We look forward to welcoming you back in the near future.Warm regards,Jhailyn JohnsonGeneral ManagerHyatt Place Topeka
工作人员很友好,地方也很干净。
干净整洁,员工友善。位置安静。住宿体验很棒!
早餐很棒,非常适合家庭入住。
一切都很棒!
Impeccably clean. Very comfortable bed and a great night sleep. Breakfast options very good. Hotel staff could not have been nicer.
One elevator was out of service. They were undergoing renovations. The door to my room doesn’t latch without being pressed/pulled closed. My night table had drink rings making me think the room hadn’t been cleaned/checked by a supervisor. Breakfast was ok.
Check in was a breeze. The pull out sofa was so uncomfortable. You could feel every bump and spring. We had to switch rooms because the celling in the first room was leaking. The staff got is a different room. No rate discount for the inconvenience of moving. One elevator was Broken. Which made going very slow. The floor in our room left my socks black from the dirt. On a better note The staff was very nice. The breakfast was very good also.
The rooms very clean and nice. Staff not the most friendly. I’ve never stayed in a hotel room that doesn’t have a microwave. The outside of the hotel was very poorly maintained, flower beds grown up pool area not well maintained either.
Only one working elevator. Other than that, my room was clean, staff was great and breakfast was awesome
Women in the kitchen did an excellent job on breakfast. Especially the potatoes, what a way to start our day .