We wanted a motel not too far from the south shore. The Hammond gateway station was safe and accessible.
3.0分
情侣出游
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My wife and I spent 5 nights at the hotel and we had spoken to the front desk about the lack of housekeeping. Knowing that the room is cleaned every other day, we never had any kind of attention to our room. We spoke to the front desk on day 3 and yo get clean towels , but it was never followed up. We checked out on day 5 and spoke to the manager on duty about the lack of housekeeping. The trash was overflowing, we had no clean towels and no linen changes in 5 days.
When we checked out, we got “sorry about that” and that was the end of it. We travel to Indiana every year and we will stay elsewhere next time.
4.0分
其他
No kitchen in room
It was fine, there may have been a better value elsewhere, but our stay was what we expected
5.0分
商务出差
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5 stars
The hotel was very clean. The food was delicious and the individual that checked us out her name was Tae. I don’t remember the gentleman’s name that checked us and he was courteous and kind and Tae was amazing. I will be coming back.
3.0分
其他
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The staff was polite, professional and helpful, however the cleanliness of my room, although not terrible, did not meet my satisfaction. There was hair on the toliet when I arrived. The remote was grimy. The desk and dresser had small spots, like splashes of a drink, for example and the shower had mildew. And I'm not too sure about the bedding. I usually clean and disinfect my room when I arrive, but this time, I seriously consideredchecking out early. Although management did make an effort to make my stay more comfortable. I will never stay there again.
2.0分
情侣出游
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Odd when we arrived that room we were given could not be opened completely as security bar was engaged. Front desk did change our room rather than make us wait until could be opened. New room was surprisingly large but not the cleanest looking furniture. Bathroom showerhead had pink slime. Would not return.
很不错的酒店,环境和位置搜很好。
入住很快。房间非常干净,床也很舒服。走廊上和马路上都没有噪音。
在这家酒店住得很愉快。房间很干净,而且很大。早餐也很棒。
走廊地毯很旧了,房间有食物残渣,整洁度不够,早餐的餐厅地板黏黏的,房间很大,价格合理
We wanted a motel not too far from the south shore. The Hammond gateway station was safe and accessible.
My wife and I spent 5 nights at the hotel and we had spoken to the front desk about the lack of housekeeping. Knowing that the room is cleaned every other day, we never had any kind of attention to our room. We spoke to the front desk on day 3 and yo get clean towels , but it was never followed up. We checked out on day 5 and spoke to the manager on duty about the lack of housekeeping. The trash was overflowing, we had no clean towels and no linen changes in 5 days.
When we checked out, we got “sorry about that” and that was the end of it. We travel to Indiana every year and we will stay elsewhere next time.
No kitchen in room
It was fine, there may have been a better value elsewhere, but our stay was what we expected
5 stars
The hotel was very clean. The food was delicious and the individual that checked us out her name was Tae. I don’t remember the gentleman’s name that checked us and he was courteous and kind and Tae was amazing. I will be coming back.
The staff was polite, professional and helpful, however the cleanliness of my room, although not terrible, did not meet my satisfaction. There was hair on the toliet when I arrived. The remote was grimy. The desk and dresser had small spots, like splashes of a drink, for example and the shower had mildew. And I'm not too sure about the bedding. I usually clean and disinfect my room when I arrive, but this time, I seriously consideredchecking out early. Although management did make an effort to make my stay more comfortable. I will never stay there again.
Odd when we arrived that room we were given could not be opened completely as security bar was engaged. Front desk did change our room rather than make us wait until could be opened. New room was surprisingly large but not the cleanest looking furniture. Bathroom showerhead had pink slime. Would not return.