酒店回复: Thank you for staying with us and sharing your feedback. I am sorry that we fell short of your expectations.
5.0分
其他
原文
翻译提供方：Google
好的
酒店回复: Thank you for staying with us and providing your feedback.
5.0分
家庭亲子
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The Hampton Inn is kn the Chatteau Elan property. Chatteau Elan is a wine vineyard with a spa and 2 restaurants. The property is breathtaking. The Hampton Inn offers a complimentary breakfast, and several amenities. I highly recommend this hotel for a week or a weekend.
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酒店回复: Edie, Thank you for your comments. I am glad you enjoyed your stay.
4.0分
其他
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I’d stay here again.
There’s a strong smell when you walk in but I later realized that it is likely a way to cover up the pet smell as this is a pet friendly hotel. Overall low key and good for the location in comparison to the other hotels on the property. I’d stay here again.
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酒店回复: Thank you for sharing your comments with us. We look forward to your return.
5.0分
其他
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An atypical Hampton Inn & Suites—structure, design, grounds, gift shop, hammock, pool, dining area and business center. Serene atmosphere and bright, cheery ambience! Lovely experience. Close proximity to the winery with complimentary shuttle.
酒店回复: Sheryl, Thank you for sahring your comments.
3.0分
其他
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There was a very strong odor of urine in our room. The night staff said there were no other rooms available (even though I checked and they were not sold out). We stomached thru and asked they have housekeeping to check, the my never came the next day…The 2nd evening was just as bad but we dealt with it since we were checking out first thing the next day.
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酒店回复: Claire, Thank you for sharing your experience. I am very sorry about the smell in your room. Iwill be sure to address this with my Housekeeping Team.
2.0分
其他
Toilet paper
The fact that no cleaning was done in 4 days is a terrible thing. I had to request soap and toilet paper from the front desk
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酒店回复: I am sorry that we fell short of expectations. I will discuss your comments with the team.
5.0分
家庭亲子
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This is the only place I ever want to stay when I visit the Chateau. I've stayed in this hotel on several occasions and it's always fantastic. Al from the front desk went above and beyond to make a quick little getaway for my mom and my best friend enjoyable. She was able to put us on the third floor in side-by-side rooms. The hotel is always clean and the beds are extremely comfortable. It should be a five-star hotel!
房间不太干净……即使我要求打扫，也没人打扫。房间里的家具看起来有点陈旧，而且很脏。
大楼有磨损的迹象。我正要退房时，电梯坏了。
低于标准杆
好的
The Hampton Inn is kn the Chatteau Elan property. Chatteau Elan is a wine vineyard with a spa and 2 restaurants. The property is breathtaking. The Hampton Inn offers a complimentary breakfast, and several amenities. I highly recommend this hotel for a week or a weekend.
I’d stay here again.
There’s a strong smell when you walk in but I later realized that it is likely a way to cover up the pet smell as this is a pet friendly hotel. Overall low key and good for the location in comparison to the other hotels on the property. I’d stay here again.
An atypical Hampton Inn & Suites—structure, design, grounds, gift shop, hammock, pool, dining area and business center. Serene atmosphere and bright, cheery ambience! Lovely experience. Close proximity to the winery with complimentary shuttle.
There was a very strong odor of urine in our room. The night staff said there were no other rooms available (even though I checked and they were not sold out). We stomached thru and asked they have housekeeping to check, the my never came the next day…The 2nd evening was just as bad but we dealt with it since we were checking out first thing the next day.
Toilet paper
The fact that no cleaning was done in 4 days is a terrible thing. I had to request soap and toilet paper from the front desk
This is the only place I ever want to stay when I visit the Chateau. I've stayed in this hotel on several occasions and it's always fantastic. Al from the front desk went above and beyond to make a quick little getaway for my mom and my best friend enjoyable. She was able to put us on the third floor in side-by-side rooms. The hotel is always clean and the beds are extremely comfortable. It should be a five-star hotel!