酒店回复: Dear Valued Guest,Thank you for sharing your feedback regarding your recent stay with us. We appreciate your comments about the room's location and understand that the elevation can be a bit challenging. We are delighted to hear that you enjoyed our restaurant and found the food to be excellent. Your kind words about our breakfast staff's enthusiasm will be shared with the team, as they strive to provide exceptional service.We hope to welcome you back in the future for an even more enjoyable experience. Best regards,Supranee KaewkittiwatGeneral Manager
酒店回复: Dear Valued Guest,Thank you for taking the time to share your feedback regarding your recent stay with us. We are pleased to hear that you enjoyed the hotel's location, rooms, facilities, and breakfast, as well as the service from our doorman. However, we sincerely apologize for the experience you had at the front desk. Your concerns regarding the attitude of our staff are taken very seriously, and we appreciate you bringing this to our attention. It is our goal to provide a welcoming and accommodating environments for all our guests, and we regret that we fell short in this instance.We understand the importance of having an extra room key, especially when traveling with children, and we are sorry for any inconvenience this may have caused. Additionally, we do not condone any form of discrimination, and we strive to treat all guests with respect and dignity.Your feedback will be shared with our management team to ensure that we address these issues and provide additional training to our staff. We value your input, as it helps us improve our services. Thank you once again for your comments. We hope to have the opportunity to serve you better in the future.Best regards,Supranee KaewkittiwatGeneral Manager
酒店回复: Dear Valued Guest,Thank you for taking the time to share your concerns regarding your recent stay with us. We sincerely apologize for the issues you encountered, and we appreciate your feedback as it helps us improve our services. We regret that the room you were assigned did not meet your expectations. Your observations regarding the chair, wall damage, bathroom leaks, and broken towel rack have been noted and will be addressed with our maintenance team. The safety of our guests, especially children, is of utmost importance to us, and we will ensure that all necessary repairs are made promptly. We also appreciate your comments about the welcome drink and the rooftop bar. We strive to provide a pleasant experience for our guests, and we will review your feedback to enhance our offerings. Regarding the hotel's location, we understand that transportation options may not have met your needs, and we will work to improve our communication about access to nearby amenities.Once again, we apologize for the inconveniences you faced during your stay. Your feedback is invaluable, and we hope to have the opportunity to serve you better in the future.Best regards,Supranee KaewkittiwatGeneral Manager
酒店回复: Dear Valued Guest,Thank you for taking the time to share your experiences with us over your three stays at our hotel. We are grateful for your continued patronage, especially since your first visit when we opened. We are pleased to hear that your initial experiences met your expectations regarding our luxurious accommodations and service. However, we sincerely apologize for the disappointment you encountered during your most recent stay. It is disheartening to learn that the condition of the family room and the level of service did not align with the standards we strive to uphold.Your feedback regarding the changes in service and the overall experience is invaluable, and we will address these concerns with our team to ensure improvements are made. We understand that the value of your stay is paramount, and we regret that we fell short this time. We appreciate your insights and hope you might reconsider in the future. Should you choose to stay with us again, we would welcome the opportunity to provide you with the exceptional experience you have come to expect.Best regards,Supranee KaewkittiwatGeneral Manager
这个酒店房间在山上 所以要爬来爬去 有点累 房间也难找 其他都很好 酒店餐厅很不错 口味很棒 推荐 早饭人员也很热情
这家酒店唯一的缺点是装修噪音，但这显然不是常有的事，有时也需要进行。酒店装修得很漂亮，是我们目前在普吉岛最喜欢住的地方。因为正在施工，所以酒店一点也不忙，住得很愉快，我们还会再来的。
酒店很漂亮，员工非常出色。感谢工作人员的热情接待，住得很愉快，景色迷人，环境宁静。值得五星好评！🌟 感谢酒店管理层为泰国旅游业做出的贡献，非常感谢！
友好的人们，当我们提出要求或向前台提及任何事情时，他们都能迅速回应。
我们在普吉岛的 Fusion Suites 度过了一段美好的时光。房间很舒服，服务也特别友好。早餐绝对是亮点之一，很新鲜，味道很好，而且种类丰富。我们特别喜欢他们家特制的水果酸奶，简直是美味又清爽。在普吉岛能以这样的方式开始新的一天真是太棒了！
在普吉岛芭东福星酒店度过了愉快的时光！他们还在床上做了可爱的装饰来庆祝我们的周年纪念日。酒店位于芭东的山坡上，但每两小时有班车往返于江西冷购物中心和芭东海滩。早餐还不错，泰式餐点很美味，但西式早餐有待改进。没来得及体验泳池，但看起来很不错。
酒店非常好，位置，房间，硬件，早餐都很棒，门童也很好。不足的是前台的态度，给这家酒店打了很大的折扣，本想继续住，但看到2天前台女孩的态度，我还是去看看别家吧。主要表现，我询问，因为有孩子，是否可以多给一张房卡，便于孩子睡觉时，我们可以出门吃饭，或者我们一起出门时，手机，gopro可以充电。我们耐心的给前台解释，前台女孩说不可以，需要开门你可以到前台，我们给你开。这本不用说什么，但她反复强调房间不允许抽烟，让我确认是否明白，我们本来就不吸烟的，给人一种，看到你们中国人就一定会在房间吸烟的歧视感。不明白这么好的设施和位置的酒店，用这样态度的前台，是因为没钱培训或雇佣更好的员工么，
感觉是因为携程用户被区别对待了，可能酒店也不在乎携程的评分吧，但还是决定写下这篇评论，能救一个是一个吧；我们是深夜到达的酒店，给了一间这样的房，大家自行参观体会：①客厅这个椅子不知道是油漆还是什么不明物体，墙也是破的；②洗浴间漏水；③浴巾架坏的；④如果以上都只是卫生问题的话，作为一间亲子房，阳台栏杆破成这样是担心小孩掉不下去么；
以上是对房间的鉴赏，下面要给大家好好描述下这个酒店了，首先送的欢迎饮料居难喝，屋顶bar的风景特别好，但这个饮料你只能喝下一口，因为第二口就会吐；其次这个酒店不在芭东市区内，隔了一条高速，出入都只能打车或者坐酒店两小时一趟的摆渡车，周围靠步行是没有任何便利店的
以上是一个1200+房费酒店的表现，还好在携程订的另外两家没有踩雷
这家酒店入住三次了，第一次时酒店刚开，非常满意，住的豪华大床，设施很新，第二次去仍然如此，服务很好价格便宜。然后疫情了。经过了口罩这些年，今年终于又来到了这里第三次入住，真的旧了很多，服务也没那么好了，这次住的家庭房，给的是间尾房，同行的朋友那间更差沟通了平台又调换的。怎么说呢，不会去第四次了。今年的价格也很不便宜，结合地段来看没有优势了
度假村很棒，员工也很友好，但我们这次住宿被低层泳池区域正在进行的施工给毁了。他们一整天都在切割瓷砖，电锯声非常大，根本没办法在泳池边放松。在他们完成施工之前，千万不要预订这家度假村！进行施工的时候，这里应该关闭才对。