Suite was good size. It was clean. Refrigerator Microwave Sink but no coffee maker. They resolved issues quickly. Only downside was the missing coffee maker. Front desk said nothing they could do. They allow dogs for an extra charge. We would stay again.
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酒店回复: Dear barrychrenen, Thank you for your feedback. We're glad you enjoyed our spacious and clean suites at a great price. We apologize for the inconvenience regarding the coffee maker and appreciate your understanding. We look forward to welcoming you and your furry friend back for another comfortable stay near the KC airport! Sincerely, Hotel Manager
1.0分
朋友出游
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Worst place ever! Wyndham should really pull its name off this hotel! Mold everywhere. Terrible guest service. Beds equal the guest service. wires hanging out of the walls, smoke detector hanging off the ceiling, dirty, trash in the parking lot.
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酒店回复: Dear Guest, I am sorry to hear of your experience. I will investigate and address these issues immediately. Please allow me to offer my sincere apologies for any distress this may have caused you. Sincerely, Hotel Manager
1.0分
情侣出游
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DID NOT STAY. We were upgrading from our usual park and fly and this place looked nice in the pictures and was more expensive than our usual bargain spot but we were excited about being off on a trip so we went on the internet, booked a park and fly room and were on our way, a three hour trip. Looked nice on the outside, but once inside it was like a third world country. Little lighting to speak of, some sort of long term remodeling was going on, boxes here and there, a really bad odor of food that had been accumulating for awhile was also present. We gave our name but were told that we did not have a reservation. I had taken a picture of my internet reply with the reservation number and showed it. That is no good, must have confirmation number. Is there any way you can help me? NO!! By now I'm upset and my wife is refusing to stay here even if they do find our reservation. We leave and drive 50 yards across the street to where we usually stay and got a room at about 1/2 the price. We contest the credit card charge and get it taken off. Never again will I book with park and fly and certainly never stay at this Microtel (or any other for that matter) again. P.S. We tried calling Park Sleep Fly or whatever its called and got a recording , no way to talk to live people. My mistake
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酒店回复: Dear Guest, I'm sorry to hear about your disappointing experience. It sounds frustrating to arrive and find the hotel not meeting your expectations, especially with the ongoing renovations and lack of proper service regarding your reservation. It's understandable that your wife didn’t feel comfortable staying there. Thank you for sharing your feedback, as it’s crucial for us to improve our services. I hope your next travel experience is much more enjoyable! Sincerely, Hotel Manager
2.0分
其他
Needed a place close to the Airport with a shuttle and that’s what it is. The price was right, but the room was dank and smelled bad
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酒店回复: Dear Guest, Thank you for your feedback. We're glad the location and shuttle service met your needs. We apologize for the room's condition and smell; your comments will be addressed to improve our standards. We appreciate your input and hope to provide a better experience in the future. Sincerely, Hotel Manager
住得很愉快，服务非常出色，有求必应。总而言之，一切都很棒。房间也很好。
房间有点异味，不过很宽敞。虽然写着含早餐，但实际上只有面包、黄油、一些松饼和咖啡。酒店离机场很近，交通便利。
我预订酒店的时候，前台说有送机服务，结果等我真需要送机的时候，他们却说没有司机！我只好自己打车去机场了！感觉被骗了！
体验很好，员工服务非常棒。
很棒的简约住宿体验！
很棒的住宿体验，员工也很好。
Suite was good size. It was clean. Refrigerator Microwave Sink but no coffee maker. They resolved issues quickly. Only downside was the missing coffee maker. Front desk said nothing they could do. They allow dogs for an extra charge. We would stay again.
Worst place ever! Wyndham should really pull its name off this hotel! Mold everywhere. Terrible guest service. Beds equal the guest service. wires hanging out of the walls, smoke detector hanging off the ceiling, dirty, trash in the parking lot.
DID NOT STAY. We were upgrading from our usual park and fly and this place looked nice in the pictures and was more expensive than our usual bargain spot but we were excited about being off on a trip so we went on the internet, booked a park and fly room and were on our way, a three hour trip. Looked nice on the outside, but once inside it was like a third world country. Little lighting to speak of, some sort of long term remodeling was going on, boxes here and there, a really bad odor of food that had been accumulating for awhile was also present. We gave our name but were told that we did not have a reservation. I had taken a picture of my internet reply with the reservation number and showed it. That is no good, must have confirmation number. Is there any way you can help me? NO!! By now I'm upset and my wife is refusing to stay here even if they do find our reservation. We leave and drive 50 yards across the street to where we usually stay and got a room at about 1/2 the price. We contest the credit card charge and get it taken off. Never again will I book with park and fly and certainly never stay at this Microtel (or any other for that matter) again. P.S. We tried calling Park Sleep Fly or whatever its called and got a recording , no way to talk to live people. My mistake
Needed a place close to the Airport with a shuttle and that’s what it is. The price was right, but the room was dank and smelled bad