Very friendly staff, older but clean property. The first floor is wheelchair accessible. Good fresh coffee and bagels for breakfast.
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酒店回复: Dear Valued Guest,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Uhrichsville. We're delighted to hear that you found our staff friendly. We appreciate your acknowledgment of our clean property and its wheelchair accessibility on the first floor. We're also glad you enjoyed the fresh coffee and bagels for breakfast.We hope to continue to provide great experiences for you. Thank you for choosing Red Roof. We look forward to seeing you in the future, should your travels bring you back to our area.Sincerely,ReyRed Roof ManagementRediResponse Specialist
3.0分
其他
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The breakfast was the most basic one I have ever had at a hotel, all they had was cereal, bread and bagels!! The em room was clean but the coffee supplies in the room seemed very old (the creamer and the sugar)!! Overall I liked it but the breakfast and coffee was disappointing
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酒店回复: Dear Valued Guest,Thank you for taking the time to tell us about your experience at the Red Roof Inn Uhrichsville. We appreciate your positive comments about the cleanliness of the room, however, I am sorry to hear that our breakfast and in-room coffee supplies did not meet your expectations. We strive to provide a satisfying experience for all our guests, and it's disappointing to learn we fell short during your stay.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and we do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.Very truly yours,ErikaRed Roof Management RediResponse Specialist
4.0分
其他
Could use more breakfast options. But the staff is friendly and attentive. Would stay again if I’m in the area.
5.0分
商务出差
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close to major highway with major construction, but far away that noise was not a factor. Convience store and major food restuarants close by and good variety. Front staff were very polite. Room pictures truly represented what I had reserved.
3.0分
其他
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It was fine, there were a couple issues like the fridge making random noises in the middle of the night. There was also a lot of damage to walls from water in bathroom. Overall clean, they did enter my room on a three night stay and change sheets and brought new towels so service is good, I was abit concern stuff was missing but everything was there. Overall I would likely stay there again provided if I needed a place to stay in that area again
2.0分
其他
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Disgusting
As soon as we got to the room, it reeked of cigarette smoke. The manager came and sprayed some “smoke eliminator” that helped. The TV remote did not work and the floor was so filthy that my son’s feet were black within an hour. The tub was not properly cleaned and my 5 year old found a cigarette butt on the floor.
Thankfully, the sheets and bed were clean, so we just laid down and slept (after cleaning our feet!).
2.0分
家庭亲子
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The first room we stayed in had blood stained, muddy sheets and the bathtub was full of hair and the bathroom door had dirty hand prints all over. The front desk did move us to a cleaner room but still some stains on the sheets but the bathroom was cleaner. The price was good but I don't think i would stay there again.
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酒店回复: Dear Melanie,Red Roof Inn Uhrichsville thanks you for taking the time to share your experience. I am truly sorry that the cleanliness of your first room was not up to our standards. The issues you described are unacceptable. I'm glad our team was able to relocate you to another room, but I regret that it still had some issues. At Red Roof, it is intended to have your confidence in our abilities to prevent similar problems in the future. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.Very truly yours,JonathanRed Roof Management RediResponse Specialist
3.0分
家庭亲子
Rooms were musty and felt damp. Flys, ants, a moth. Refrigerator had black mold on the bottom. Room 115 needs fridge cleaned and a temperature control knob.
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酒店回复: Dear John,We appreciate your comments regarding your recent stay at the Red Roof Inn Uhrichsville. We appreciate your feedback from your experience at our location, highlighting your stay regarding your 6/10 experience. We are very sorry to hear about the issues you experienced during your recent stay. The comfort of our guests is paramount. It is disheartening to learn that the stay was unsatisfactory. We apologize for all factors of discomfort during your stay. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry.At this time, I would like to extend the opportunity for you to share your experience with others. You can post information about your stay at our hotel on Google. Your review can help others make their choice of hotel with confidence. Directions for writing a review on Google:1.On your computer, sign in to Google Maps.2.Search for Red Roof Inn Uhrichsville.3.On the left, scroll and click "Write a review."4.To score the place, click the stars. You can also write a review.Thank you again for sharing your experience, we look forward to your next stay at Red Roof.Sincerely,Shemar Red Roof ManagementRediResponse Specialist
1.0分
商务出差
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The images and description of this place do not reflect the online images. The staff was friendly & helpful. Quiet area. The room itself was dirty. Hair on the sheets, floor & carpet dirty. Cobwebs at corners, headboard dusty, comforter stained, wall light cover dirty, door looked dirty and or faded paint. Drapes were stained, bathroom mirror was not clean, bathroom fan dirty, baseboard was detached from wall. The soap & bodywash was nice. Tear out the outdated kitchen.
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酒店回复: Dear Linda, Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Uhrichsville. We sincerely appreciate your comments regarding your stay. We are very sorry you were unhappy due to the unpleasant and faulty room you reported as well as the malfunctioning amenities. You have our sincere apologies for all factors which interrupted the experience at our location. A ticket will be sent over to the location.Your feedback is important to Red Roof and we’ll take your comments into consideration to make changes to improve our customer experience. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future.Sincerely,ShemarRed Roof Management RediResponse Specialist
这次住宿非常放松，我很享受。我肯定会再来的。
Very friendly staff, older but clean property. The first floor is wheelchair accessible. Good fresh coffee and bagels for breakfast.
The breakfast was the most basic one I have ever had at a hotel, all they had was cereal, bread and bagels!! The em room was clean but the coffee supplies in the room seemed very old (the creamer and the sugar)!! Overall I liked it but the breakfast and coffee was disappointing
Could use more breakfast options. But the staff is friendly and attentive. Would stay again if I’m in the area.
close to major highway with major construction, but far away that noise was not a factor. Convience store and major food restuarants close by and good variety. Front staff were very polite. Room pictures truly represented what I had reserved.
It was fine, there were a couple issues like the fridge making random noises in the middle of the night. There was also a lot of damage to walls from water in bathroom. Overall clean, they did enter my room on a three night stay and change sheets and brought new towels so service is good, I was abit concern stuff was missing but everything was there. Overall I would likely stay there again provided if I needed a place to stay in that area again
Disgusting
As soon as we got to the room, it reeked of cigarette smoke. The manager came and sprayed some “smoke eliminator” that helped. The TV remote did not work and the floor was so filthy that my son’s feet were black within an hour. The tub was not properly cleaned and my 5 year old found a cigarette butt on the floor.
Thankfully, the sheets and bed were clean, so we just laid down and slept (after cleaning our feet!).
The first room we stayed in had blood stained, muddy sheets and the bathtub was full of hair and the bathroom door had dirty hand prints all over. The front desk did move us to a cleaner room but still some stains on the sheets but the bathroom was cleaner. The price was good but I don't think i would stay there again.
Rooms were musty and felt damp. Flys, ants, a moth. Refrigerator had black mold on the bottom. Room 115 needs fridge cleaned and a temperature control knob.
The images and description of this place do not reflect the online images. The staff was friendly & helpful. Quiet area. The room itself was dirty. Hair on the sheets, floor & carpet dirty. Cobwebs at corners, headboard dusty, comforter stained, wall light cover dirty, door looked dirty and or faded paint. Drapes were stained, bathroom mirror was not clean, bathroom fan dirty, baseboard was detached from wall. The soap & bodywash was nice. Tear out the outdated kitchen.