我们在纽波特观景台度过了非常愉快的一周。我们去年圣诞节那周就预订了，当时住的是一间可以俯瞰水景和桥梁的漂亮房间。第二次入住是在复活节那周。起初，我们被安排到一间没有水景的房间，我有点失望，但实际上我非常喜欢我们住的这间（1号房）。它非常漂亮宽敞。虽然没有楼上的露台，但客厅外有一个漂亮的庭院，可以俯瞰美丽的草坪和树林。你可以沿着草坪或车道走到水边或桥边欣赏美景。房间开阔明亮，采光极佳。客厅的家具虽然有些老旧，但保养得很好，非常舒适。沙发床也很舒服。一楼的卧室很大，配有两张单人床、一个梳妆台和两个双门衣柜。浴室也很不错，上面有一个带搁板的柜子，下面有三个抽屉。进门处还有两个双门衣柜，所以储物空间非常充足。此外，还有一个全尺寸的洗衣机和烘干机。厨房虽然不大，但功能齐全，我轻松地为六人准备了复活节晚餐。锅碗瓢盆不多，但我出发前就知道，所以自己带了几个，对我来说没什么大碍。炉灶和洗碗机确实需要更换，不过我们还是能用。楼上是一个主卧阁楼，我想应该可以这么称呼它。房间宽敞明亮，配有特大号床、梳妆台、带台灯的舒适椅子和双衣柜。浴室也很不错。我们刚到的时候遇到了一些问题，但给Bri发了条短信后，维修部的Michael很快就回复了，两次Michael都帮我们解决了所有问题。非常感谢你们！前台的每个人都很棒。我们每次去都能见到不同的工作人员。每个人都让我们感到宾至如归！我觉得房间整体状况非常好，也很干净。床单很舒服，毛巾也足够用。这片区域非常安静，位于一条美丽的住宅区尽头。步行到市中心也很方便。我们在Jb's on the water和The Beech餐厅吃了晚餐，两家都很棒。岛上有一家小型杂货店和一家酒铺，还有加油站，以及一家五金店（如有需要）。如果您喜欢散步，岛上有一些非常美丽的街道值得一游。我每天都能走4英里，走不同的方向。我们开车去了朱迪思角、韦斯特利、沃奇希尔和纳拉甘西特，路程很短。过桥后，我们开车很快就到了纽波特，参观了那里的豪宅，并在悬崖步道上漫步。我们在Tickets餐厅吃了晚餐，我强烈推荐这家餐厅。我们玩得非常开心，一周结束时真舍不得离开。我太喜欢詹姆斯敦了，期待着再次前往。感谢所有工作人员，特别是Bri和Michael，我们非常感谢你们的帮助！
Nice place to stay, views were great and the unit was very spacious. John was great to work with at check-in.
5.0分
其他
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The staff was very friendly and very accommodating to our request. It was a nice time to visit Newport that had so many beautiful things to do during the holidays. The mansion tour was fun and the convenience to everything was great.
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酒店回复: Thank you for sharing your review. We are so happy to hear you had a great stay with us! We love when our guests have a great time on vacation, and we hope to see you on the next one.
5.0分
情侣出游
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We're currently staying at this quiet coastal resort. Our gorgeous waterfront duplex unit boasts two bedrooms, two and a half baths, fully stocked kitchen, a handy washer/dryer, and even a grill on the front lawn. Plus, we've got our very own parking spot! And if we feel like exploring, downtown Newport is just a hop across the Pell Bridge. This place is clean, spacious, and offers stunning water views. A week before our arrival, we got a call from the resort letting us know that check-in is now at the Bay Voyage Inn just down the street. The front desk team—Isabelle, Zachery, John, and Ruth—couldn't be friendlier or more helpful. Isabelle, in particular, seems to have a knack for resolving any issues and anticipating guests' needs to ensure we have a great stay. This trip is turning out to be the perfect blend of relaxation and adventure, with top-notch service to boot.
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酒店回复: How can we ever thank you for sharing your fantastic 5-star review with us? Your feedback truly brightens our day, and we can't wait to welcome you back. We look forward to continuing to provide you with more wonderful memories and adventures with us!
3.0分
其他
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Issues: Excessive noise from the refrigerator, the fan in downstairs bathroom, and the heat pump(?) outside the patio. Intermittent mild sewage smell outside the unit near the parking lot, and occasionally inside the front door.
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酒店回复: We apologize for the maintenance issue you encountered with your unit. Your comfort is our priority, and we're here to help. Please reach out to us at 1-800-251-8736 so we can gather more details and provide the necessary assistance. We're looking forward to connecting with you and resolving the matter.
5.0分
商务出差
The location is spectacular! Best View of any hotel in Jamestown!
2.0分
情侣出游
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Some of the units are nice. We were not so lucky. The unit we were given had mold issues! Mice issues! Safety issues! And the unit we were provided was NOT what was reserved! The issues mold, mice, no egress are serious and completely ignored. I would be very very cautious when booking!!
3.0分
其他
Outdated units. Beautiful views from the unit we stayed in. Close to Newport but the toll Bridge gets expensive quickly.
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酒店回复: Thank you for taking the time to share your feedback on your recent stay with us. We're happy to learn that you had an enjoyable experience overall. However, we strive to exceed expectations. We will ensure your concerns regarding the visit are passed along to resort management so that we may continue to improve in the future.
我们在纽波特观景台度过了非常愉快的一周。我们去年圣诞节那周就预订了，当时住的是一间可以俯瞰水景和桥梁的漂亮房间。第二次入住是在复活节那周。起初，我们被安排到一间没有水景的房间，我有点失望，但实际上我非常喜欢我们住的这间（1号房）。它非常漂亮宽敞。虽然没有楼上的露台，但客厅外有一个漂亮的庭院，可以俯瞰美丽的草坪和树林。你可以沿着草坪或车道走到水边或桥边欣赏美景。房间开阔明亮，采光极佳。客厅的家具虽然有些老旧，但保养得很好，非常舒适。沙发床也很舒服。一楼的卧室很大，配有两张单人床、一个梳妆台和两个双门衣柜。浴室也很不错，上面有一个带搁板的柜子，下面有三个抽屉。进门处还有两个双门衣柜，所以储物空间非常充足。此外，还有一个全尺寸的洗衣机和烘干机。厨房虽然不大，但功能齐全，我轻松地为六人准备了复活节晚餐。锅碗瓢盆不多，但我出发前就知道，所以自己带了几个，对我来说没什么大碍。炉灶和洗碗机确实需要更换，不过我们还是能用。楼上是一个主卧阁楼，我想应该可以这么称呼它。房间宽敞明亮，配有特大号床、梳妆台、带台灯的舒适椅子和双衣柜。浴室也很不错。我们刚到的时候遇到了一些问题，但给Bri发了条短信后，维修部的Michael很快就回复了，两次Michael都帮我们解决了所有问题。非常感谢你们！前台的每个人都很棒。我们每次去都能见到不同的工作人员。每个人都让我们感到宾至如归！我觉得房间整体状况非常好，也很干净。床单很舒服，毛巾也足够用。这片区域非常安静，位于一条美丽的住宅区尽头。步行到市中心也很方便。我们在Jb's on the water和The Beech餐厅吃了晚餐，两家都很棒。岛上有一家小型杂货店和一家酒铺，还有加油站，以及一家五金店（如有需要）。如果您喜欢散步，岛上有一些非常美丽的街道值得一游。我每天都能走4英里，走不同的方向。我们开车去了朱迪思角、韦斯特利、沃奇希尔和纳拉甘西特，路程很短。过桥后，我们开车很快就到了纽波特，参观了那里的豪宅，并在悬崖步道上漫步。我们在Tickets餐厅吃了晚餐，我强烈推荐这家餐厅。我们玩得非常开心，一周结束时真舍不得离开。我太喜欢詹姆斯敦了，期待着再次前往。感谢所有工作人员，特别是Bri和Michael，我们非常感谢你们的帮助！
我提前一周预订了酒店，直到入住前一小时才被告知超额预订，并把我们安排到另一家设施全无的酒店，而且事先没有通知我们，还照常收费。这导致我每天不得不花更多钱在外面吃饭，也浪费了我之前为这次旅行准备的食材。（顺便一提，有匿名人士告诉我这家酒店故意超额预订。）
设施很棒，但街道需要改进。
先说说优点。这是一处非常棒的公寓式住宅，空间宽敞。有两个阳台/露台、一个车库和一个设备齐全的厨房。
需要改进的地方：通往公寓的街道非常昏暗，除了街道尽头之外，没有任何路标。街道坑洼不平。此外，他们应该给所有住户发邮件，告知他们需要在距离公寓约一英里的海湾航海旅馆 (Bay Voyage Inn) 领取钥匙。
Quiet weekend
Nice place to stay, views were great and the unit was very spacious. John was great to work with at check-in.
The staff was very friendly and very accommodating to our request. It was a nice time to visit Newport that had so many beautiful things to do during the holidays. The mansion tour was fun and the convenience to everything was great.
We're currently staying at this quiet coastal resort. Our gorgeous waterfront duplex unit boasts two bedrooms, two and a half baths, fully stocked kitchen, a handy washer/dryer, and even a grill on the front lawn. Plus, we've got our very own parking spot! And if we feel like exploring, downtown Newport is just a hop across the Pell Bridge. This place is clean, spacious, and offers stunning water views. A week before our arrival, we got a call from the resort letting us know that check-in is now at the Bay Voyage Inn just down the street. The front desk team—Isabelle, Zachery, John, and Ruth—couldn't be friendlier or more helpful. Isabelle, in particular, seems to have a knack for resolving any issues and anticipating guests' needs to ensure we have a great stay. This trip is turning out to be the perfect blend of relaxation and adventure, with top-notch service to boot.
Issues: Excessive noise from the refrigerator, the fan in downstairs bathroom, and the heat pump(?) outside the patio. Intermittent mild sewage smell outside the unit near the parking lot, and occasionally inside the front door.
The location is spectacular! Best View of any hotel in Jamestown!
Some of the units are nice. We were not so lucky. The unit we were given had mold issues! Mice issues! Safety issues! And the unit we were provided was NOT what was reserved! The issues mold, mice, no egress are serious and completely ignored. I would be very very cautious when booking!!
Outdated units. Beautiful views from the unit we stayed in. Close to Newport but the toll Bridge gets expensive quickly.