Even though they have a convenient restaurant and bar on property, I love that the Keg is within walking distance.
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酒店回复: Thank you for staying with us here at Hampton Inn by Hilton Edmonton/Sherwood Park and for taking the time to share your feedback with us. We are delighted that you enjoyed our close proximity to variety of restaurants. Our team is passionate about delivering exceptional hospitality, and your kind words motivate us to continue exceeding expectations. We look forward to serving you again soon.
5.0分
家庭亲子
The hot tub was hot. The pool was cool. The rooms where clean and the breakfast was enjoyable. Good value.
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酒店回复: Thank you for taking a moment to share your experience. I am happy to hear you found the whirlpool and pool at correct temperatures. Making you happy makes us happy. If there’s anything we can do to make your stay better next time, talk to any member of our team and we’ll strive to ensure you’re 100% happy. We look forward to welcoming you back soon.
4.0分
家庭亲子
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Check in was smooth and staff were great. Check out is 11::00 and we had housekeeping bang on our door 3 times at 9 am to clean the room, which was frustrating. Otherwise, good stay.
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酒店回复: We appreciate you bringing to our attention about housekeeping. We will definitely remind them that check out time is not until 11AM and we want to wait until after that time to disturb guests.
5.0分
其他
Perfect Stay.
Great hotel, nice area, great hot breakfast. Clean rooms, quiet stay, nice little pool. Would 100% again. Was our second stay here.
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酒店回复: Thank you for staying with us here at Hampton Inn by Hilton Edmonton/Sherwood Park and for taking the time to share your feedback with us. We are delighted that you enjoyed our hotel. We strive to offer an excellent breakfast to all guests. Our team is passionate about delivering exceptional hospitality, and your kind words motivate us to continue exceeding expectations. We look forward to serving you again soon.
4.0分
其他
Nice and beautiful, nice location, peaceful. The only issue was the people staying upstairs were making loud noise almost the entire night.
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酒店回复: Thank you for staying with us here at Hampton Inn by Hilton Edmonton/Sherwood Park and for taking the time to share your feedback with us. We are delighted that you enjoyed the location. Sorry to hear the people above caused you problems. Please reach out to our Front Desk again time. They are trained to handle noise issues like this. Our team is passionate about delivering exceptional hospitality, and your kind words motivate us to continue exceeding expectations. We look forward to serving you again soon.
5.0分
家庭亲子
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Convenient location, great area for a morning walk around the ponds, huge network of ponds through the surrounding neighborhood. Perfect for pets. Breakfast was good. Rooms had high ceilings, made for a quiet room.
5.0分
其他
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It was a nice new hotel that was very comfortable. Only annoying thing was a boys sports team that took over the pool when my kids were there and weren't very respectful. They also were taking up all of the seats at the breakfast area and we had to ask them to move since they weren't eating.
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酒店回复: Thank you for taking the time to share your feedback. We're glad to hear you found our hotel comfortable and it’s great to know you enjoyed your stay overall.We do want to apologize for the inconvenience you experienced during your visit. We understand how frustrating it can be when shared amenities like the pool and breakfast area become overcrowded or disrupted, especially when you're trying to enjoy them with your family. While we do our best to accommodate all guests, we regret that this impacted your experience.Your comments have been shared with our team so we can better manage group stays in the future and ensure a more respectful environment for all guests.We truly value your feedback and hope to have the opportunity to welcome you back under more relaxing circumstances.
5.0分
其他
Loved the service, and our room was nice and spacious, I will stay again!!
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酒店回复: Thank you for staying with us here at Hampton Inn by Hilton Edmonton/Sherwood Park and for taking the time to share your feedback with us. We are delighted that you enjoyed the service and found your room nice and spacious. Our team is passionate about delivering exceptional hospitality, and your kind words motivate us to continue exceeding expectations. We look forward to serving you again soon.
5.0分
情侣出游
Online check in with a digital key. Room was very clean.
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酒店回复: Thank you for taking a moment to share your experience. I am happy to hear you found the room clean and enjoyed the online check in experience. Making you happy makes us happy. If there’s anything we can do to make your stay better next time, talk to any member of our team and we’ll strive to ensure you’re 100% happy. We look forward to welcoming you back soon.
5.0分
家庭亲子
Yes delicious food. Parking easy. Staff always helpful and kind.
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酒店回复: Thank you for your review. We are happy to hear that you enjoyed the food and found parking easy.
Even though they have a convenient restaurant and bar on property, I love that the Keg is within walking distance.
The hot tub was hot. The pool was cool. The rooms where clean and the breakfast was enjoyable. Good value.
Check in was smooth and staff were great. Check out is 11::00 and we had housekeeping bang on our door 3 times at 9 am to clean the room, which was frustrating. Otherwise, good stay.
Perfect Stay.
Great hotel, nice area, great hot breakfast. Clean rooms, quiet stay, nice little pool. Would 100% again. Was our second stay here.
Nice and beautiful, nice location, peaceful. The only issue was the people staying upstairs were making loud noise almost the entire night.
Convenient location, great area for a morning walk around the ponds, huge network of ponds through the surrounding neighborhood. Perfect for pets. Breakfast was good. Rooms had high ceilings, made for a quiet room.
It was a nice new hotel that was very comfortable. Only annoying thing was a boys sports team that took over the pool when my kids were there and weren't very respectful. They also were taking up all of the seats at the breakfast area and we had to ask them to move since they weren't eating.
Loved the service, and our room was nice and spacious, I will stay again!!
Online check in with a digital key. Room was very clean.
Yes delicious food. Parking easy. Staff always helpful and kind.