When I first arrived I didn’t know I could park downstairs at the entrance for 15 minutes time limit. I parked upstairs in the car garage and the elevator didn’t work and no sign informing guests. And it was cold outside. So I had to use the stairs to walk and I informed the front desk worker. She was friendly and professional but she never informed me that I was going to be charged $30 for parking upfront or anything. She asked for my debit if it is property damage in the room and I don’t recall seeing it on the app I used to book about parking. I chose this hotel cause it was convenient and close to my friend I was visiting. It was a busy night in the hotel and I was aware of a lot of charges and directions for the room key til morning of checking out after I was charged $60 at the gate and I could not reverse back to get better directions cause other guests were behind me beeping nor did they help when I asked what I should do to leave and go to get breakfast at around 7am. I rushed back in the office to explain the situation and show the charge on my the receipt from the gate. The front desk guy insured me I would be refunded for the mistake since I wasn’t aware and other hotel guests wouldn’t help or move out of the gate line for me to get out the way. I never got a refund like I was promised
4.0分
其他
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We wanted to do early check-in and had to wait an additional 40 minutes for housekeeping to have a room ready for us. We walked into a dirty room. It wasn’t a super big deal, the lady at the desk was extremely kind and fun to chat with, but it did throw off our plans.
3.0分
其他
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The room was lovely but the ac unit in the room was so loud it sounded like it was about to take off in the air. I paid for breakfast and that was the worst i have ever seen at a Marriott. The staff was ok
5.0分
家庭亲子
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Fun, modern decor was delightful.
Absolutely loved the plant-based breakfast sandwich. Two-thumbs up. Wanted to bring one back to the New York City deli on my corner and ask them to start making it… hahaha.
Lovely, polite & helpful staff. Thank them again for me. A smile goes a long way and they were generous with theirs.
Loved the big window and ability to see far into the distance and see the mountain range.
Thank you.
Only thing I wanted to request is a way to have a private shower. Any way to add a shower curtain? Or make the shower glass non-transparent?
5.0分
其他
Staff was great. Room was great. Hotel was very clean and in a great location.
酒店位置对我们来说简直完美,满足了我们所有的需求。房间非常干净舒适!下次我还会选择住在这里!
房间设计新颖,空间也足够,最喜欢干湿分离设计的浴室,很方便。酒店位置邻近购物中心,步行大约10分钟左右,内里有很多餐厅食肆,晚饭后可逛一会才回酒店。
还行吧。
我们之前从未被告知在支付房费后还要额外支付停车费。图片上显示有游泳池,但实际上并没有。我们问酒店要卫生纸,他们说只能从员工卫生间找到半卷。房间里的冰箱直到第二天晚上才开始制冷,所以我们的饮料都是热的。淋浴时完全没有隐私,这对于一家人来说非常不方便。总而言之,这次入住体验很糟糕。
绝佳的选择
好的
When I first arrived I didn’t know I could park downstairs at the entrance for 15 minutes time limit. I parked upstairs in the car garage and the elevator didn’t work and no sign informing guests. And it was cold outside. So I had to use the stairs to walk and I informed the front desk worker. She was friendly and professional but she never informed me that I was going to be charged $30 for parking upfront or anything. She asked for my debit if it is property damage in the room and I don’t recall seeing it on the app I used to book about parking. I chose this hotel cause it was convenient and close to my friend I was visiting. It was a busy night in the hotel and I was aware of a lot of charges and directions for the room key til morning of checking out after I was charged $60 at the gate and I could not reverse back to get better directions cause other guests were behind me beeping nor did they help when I asked what I should do to leave and go to get breakfast at around 7am. I rushed back in the office to explain the situation and show the charge on my the receipt from the gate. The front desk guy insured me I would be refunded for the mistake since I wasn’t aware and other hotel guests wouldn’t help or move out of the gate line for me to get out the way. I never got a refund like I was promised
We wanted to do early check-in and had to wait an additional 40 minutes for housekeeping to have a room ready for us. We walked into a dirty room. It wasn’t a super big deal, the lady at the desk was extremely kind and fun to chat with, but it did throw off our plans.
The room was lovely but the ac unit in the room was so loud it sounded like it was about to take off in the air. I paid for breakfast and that was the worst i have ever seen at a Marriott. The staff was ok
Fun, modern decor was delightful.
Absolutely loved the plant-based breakfast sandwich. Two-thumbs up. Wanted to bring one back to the New York City deli on my corner and ask them to start making it… hahaha.
Lovely, polite & helpful staff. Thank them again for me. A smile goes a long way and they were generous with theirs.
Loved the big window and ability to see far into the distance and see the mountain range.
Thank you.
Only thing I wanted to request is a way to have a private shower. Any way to add a shower curtain? Or make the shower glass non-transparent?
Staff was great. Room was great. Hotel was very clean and in a great location.