酒店回复: Dear Valued Guest,Thank you for taking the time to leave such a wonderful review! We are delighted to hear that you had an outstanding five-day stay in the Attenborough Apartment Suite.It is great to know you found the hotel clean, spacious, and comfortable, and that the nearby shops made your stay even more convenient, our self-catering facilities are perfect for exactly that!We truly appreciate your kind feedback and hope to welcome you back to The Fellows House again soon.Warm regards,Vanessa de NavaFront Office Manager
酒店回复: Dear Jenny,Thank you so much for sharing your detailed and thoughtful review following your stay with us in one of our Duplex Fellows Apartments.We are delighted to hear that you and your family found the apartment comfortable and well-equipped, and that the room matched your expectations based on our website photos, transparency and consistency are very important to us. It is great to know the kitchen facilities were useful and gave you the flexibility to prepare meals that suited your family’s tastes.We also appreciate your feedback regarding the bathroom layout. While our duplex apartments are designed with a single main bathroom upstairs, we understand this may not always be the most convenient for families, and your comments will help inform our ongoing improvements.We hope to welcome you and your family back to The Fellows House on your next visit to Cambridge!Warm regards,Vanessa de NavaFront Office Manager
酒店回复: Dear LuckyHebe,Thank you so much for your kind review and for choosing to stay with us at The Fellows House, Curio Collection by Hilton.We are glad to hear that our front desk team made a great impression, with a smile and a little sales charm! It is wonderful that you appreciated the upgrade and enjoyed the extra space with a kitchen and living area, perfect for making your stay more comfortable and flexible.We hope to welcome you back again soon.Warm regards,Vanessa de NavaFront Office Manager
酒店回复: 亲爱的 Pawadee:
非常感谢您友好的评价和出色的评价!我们很高兴听到您在 The Kipling 客房的住宿体验非常愉快,并且我们的位置、舒适度和设施都为您带来难忘的入住体验。
尤其高兴的是,我们的床和淋浴间给我们留下了深刻的印象!我们非常感谢您的推荐,并希望很快再次欢迎您光临 The Fellows。
此致,
Vanessa de Nava
前台经理
酒店回复: Dear Valued Guest, At The Fellows House, Curio Collection by Hilton, the comfort, safety, and peace of mind of our guests are of the utmost importance. We uphold strict cleanliness and hygiene standards throughout our property and take pest control — including the prevention of bedbugs — extremely seriously.We would like to reassure our guests that there is no infestation or ongoing issue with bedbugs at our hotel. After thorough investigation, there is strong reason to believe it may have been introduced via luggage, which is a common method of accidental transfer in hotels worldwide.As part of our strict protocol, the room in question was immediately taken offline, professionally inspected, and treated as a precaution by a certified pest control specialist. No further evidence of activity was found, and the room was cleared for use only after passing a full inspection.We maintain a proactive pest management program that includes regular professional inspections, staff training, and close coordination with a licensed pest control provider. These preventative measures are designed to swiftly identify and eliminate any potential issues before they can develop. We would like to thank you for acknowledging that the follow-up treatment during your stay was satisfactory. The Fellows House remains committed to ensuring a clean, safe, and welcoming environment for all our guests.Best Regards,Mark Dalit Rooms Division Manager
酒店回复: Dear Meilin,Thank you for taking the time to share your kind feedback.We are delighted to hear that you found our service, cleanliness, and peaceful atmosphere to your liking. It is great to know the hotel suited your needs during your stay in Cambridge. We are sorry you did not have the chance to try our breakfast, but we hope you will get to experience it on your next visit.It means a lot to us that you plan to return, and we look forward to welcoming you back for another comfortable and enjoyable stay.Warm regards,Vanessa de NavaFront Office Manager
酒店回复: Dear Valued Guest,Thank you for your kind words and perfect rating!We are thrilled to hear that you enjoyed your stay in The Kipling Room and appreciated the spacious bed, modern design, and attentive service. It means a lot to us that you found our hotel to be a refreshing change compared to others in the UK.Your satisfaction is our greatest reward, and we look forward to welcoming you back to The Fellows House on your next visit to Cambridge.Warm regards,Vanessa de NavaFront Office Manager
酒店回复: Dear Valued Guest,Thank you for your fantastic review and perfect rating! We are so pleased to hear that you enjoyed your stay in The Fellows Apartment Duplex.It is wonderful to know that you found the room well-equipped, clean, and comfortable, especially during the warmer days. We are glad the air conditioning helped make your stay even more enjoyable.We truly appreciate your kind feedback and hope to have the pleasure of welcoming you back to The Fellows House in the near future.Warm regards,Vanessa de NavaFront Office Manager
酒店回复: Dear Valued Guest,Thank you so much for taking the time to share such a detailed and wonderful review. We are thrilled to hear that you found your stay with us to be the best hotel experience of your trip and that our location, comfortable bed, and room amenities contributed to your enjoyment.We are glad our team could promptly assist with the induction cooker, your kind words about our receptionist will be passed along, and I know they will be delighted! It is also great to hear you appreciated the well-equipped kitchen and the view of our garden.We understand your feedback regarding parking, and while our rates reflect secure on-site facilities, we are happy the convenience outweighed the cost.Thank you again for your kind words. We hope to welcome you back to The Fellows House for another exceptional stay soon.Warm regards,Vanessa de NavaFront Office Manager
5.0分
公寓套房(the Attenborough)
家庭亲子
酒店位置比较合适,走到剑桥也不远,沙发床够睡!
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酒店回复: Dear JUNjun,Thank you for your wonderful review and perfect scores across all areas! We are delighted to hear you enjoyed our convenient location and found the sofa bed comfortable during your stay in The Attenborough Apartment Suite.Your kind words are a great motivation for our team, and we look forward to welcoming you back to The Fellows House again soon.Warm regards,Vanessa de NavaFront Office Manager
很棒的一家酒店,住了五天。
酒店很干净,空间很大,非常舒适。
附近超市有两个,连锁店的。还有小的便利店东西更实惠,买了就能回酒店做饭。
我们定的是上下复式亲子房,楼上大床房(1.8米宽),楼下沙发床(估计1.5米宽),床品及环境都挺舒服,但是上下只有楼上有卫生间。有厨房有微波炉及加热炉和厨具,旁边有超市可以自己煮食,入住的时候就在前台定早餐的话,只需要17磅每人,我家孩子吃腻了英国酒店的早餐,我们就没有定第二天早餐,所以超市买东西,微波炉加热弄了个早餐(其实也对中国胃)。房间就如官网图片。
前台碰到个销冠小哥哥,扯着一脸的笑给我推销apartment,说升级只要20磅,好吧。毕竟有厨房有厅还是有吸引力的
我们在The Fellows酒店度过了一个愉快的假期。酒店离剑桥市中心只有一小段路。床非常舒服,淋浴体验也很棒。我绝对会推荐这家酒店。
这辈子没住过这么恶心的地方,睡醒发现床上大大小小全是虫,红棕色,就是bedbug,多到头皮发麻!!!后续处理还可以,但实在是有心理阴影了
酒店服务总体来说还是不错的,卫生也是很可以,很干净,而且比较安静,适合我。早上起不来没定早餐,不知道怎么样。在剑桥待了三天,连住了三晚。下次来还会选择这里。
很新,床很大,在英国能够住到这种酒店,就超级很满足了,其他酒店真的又旧又小,这个酒店很现代化,服务也很周到
房间非常好,环境好,卫生干净整洁相常棒,设备设施较好,关键是有空调,住的几天高温天气,有空调可以自己调温度。
位置很棒,可以步行到剑桥的大草坪,走到punting 的地方也不远。床很大很舒服,全程住过的最好的酒店了。前台小哥很帅气,服务也特别好,第二天早上电磁炉坏了,打电话给他很快就上来搞定了,很耐心。我们没有预定早餐,但是厨房用具非常齐,电磁炉微波炉刀具碗筷全都有,自己买的东西做了早餐。房间落地窗可以看到酒店花园,很棒。有自带停车场收费24磅可以停24小时,贵了点但是胜在方便啊。
酒店位置比较合适,走到剑桥也不远,沙发床够睡!