酒店回复: Federico, thank you for your stay and feedback. We are excited to know that you enjoyed your stay with us. We look forward to seeing you again.
2.0分
家庭亲子
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I made a reservation for a handicap accessible room for my disabled mother, at check in there were no rooms available that were handicap accessible. This created a challenge for my disabled mother all weekend
5.0分
商务出差
The hotel was excellent and the staff members were kind and helpful.
Breakfast was simple and good. I enjoyed my stay and will return when I travel to Keller.
5.0分
家庭亲子
The only thing I didn't like was they had only one chair in the room where multiple people staying in the room.It makes it a little inconvenient
5.0分
其他
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I love this place. It is better than Southlake and reasonable. The staff is phenomenal. Excellent customer service I go there every three months I wouldn’t go to any other place.
5.0分
商务出差
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Clean, safe, very convenient
Safe location.
Convenient location to the nearby Nuvia Dental Clinic.
Everything else you need from a hotel was very good, including friendly and helpful staff.
I would recommend the hotel purchasing a couple of those beach type foldout reclining lounge chairs for around $100 each that they could rent (or loan) to their customers who go through dental implant surgery and are required to sleep in a recliner ( or upright position) for one or even two nights after surgery as part of the procedure protocol. This would have helped us greatly, but it’s not a negative against the hotel because they were great, it’s just that the hotel is the perfect location for Nuvia Dental patients who will need a recliner.
Also there are multiple restaurants of all types all within from 2 to 15 minutes away from this hotel and two full sized grocery stores like a few hundred yards away as well which are handy.
It turned out to be the perfect location for our Nuvia Dental Clinic visit, and I would highly recommend folks to check it out. Again, the location is in a clean and safe area of town if you’ve never been there like before like us.
1.0分
其他
I stayed for 3-4 night with no hot water !! After that moved another one and no ac workering !! I will request refund back , I will contact my Amex.
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酒店回复: Khalid, thank you for your recent stay at the Hampton Inn and Suites in Keller, TX. We are sorry your stay was not what you expected. We did notified our Maintenace department of the hot water issue. They came back to report that the water was working fine and that a front desk agent asked you about it, you mentioned it was good. Because the issue persisted, we moved you to another room and our maintenance tech took care of the issue before you checked-out.
地点适中，环境清静，离机场不远，出行方便。旁边有超市，饭店，很便捷。酒店没有配备拖鞋，最好自行准备。其他都不错
酒店和地理位置都非常棒，位于凯勒市中心。工作人员非常友好和乐于助人。酒店很干净，提供了大多数人需要的所有设施，无论是商务出行还是个人度假。有游泳池、健身房、可续充饮用水站，早餐也不错，房间干净整洁。早餐如果能多加几样热食就更好了。附近有购物中心，步行即可到达，选择很多。我们肯定会推荐这家酒店，并且会再次入住。
算是比较ok了，性价比可以
很好，安静，早餐不错
I made a reservation for a handicap accessible room for my disabled mother, at check in there were no rooms available that were handicap accessible. This created a challenge for my disabled mother all weekend
The hotel was excellent and the staff members were kind and helpful.
Breakfast was simple and good. I enjoyed my stay and will return when I travel to Keller.
The only thing I didn't like was they had only one chair in the room where multiple people staying in the room.It makes it a little inconvenient
I love this place. It is better than Southlake and reasonable. The staff is phenomenal. Excellent customer service I go there every three months I wouldn’t go to any other place.
Clean, safe, very convenient
Safe location.
Convenient location to the nearby Nuvia Dental Clinic.
Everything else you need from a hotel was very good, including friendly and helpful staff.
I would recommend the hotel purchasing a couple of those beach type foldout reclining lounge chairs for around $100 each that they could rent (or loan) to their customers who go through dental implant surgery and are required to sleep in a recliner ( or upright position) for one or even two nights after surgery as part of the procedure protocol. This would have helped us greatly, but it’s not a negative against the hotel because they were great, it’s just that the hotel is the perfect location for Nuvia Dental patients who will need a recliner.
Also there are multiple restaurants of all types all within from 2 to 15 minutes away from this hotel and two full sized grocery stores like a few hundred yards away as well which are handy.
It turned out to be the perfect location for our Nuvia Dental Clinic visit, and I would highly recommend folks to check it out. Again, the location is in a clean and safe area of town if you’ve never been there like before like us.
I stayed for 3-4 night with no hot water !! After that moved another one and no ac workering !! I will request refund back , I will contact my Amex.