酒店回复: Thank you for taking the time to let us know about your experience while staying with us. Your experience of your most recent stay is below our standard.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the management leadership team to ensure the necessary guidelines are in place and reviewed to prevent any additional stay related issues from occurring in the future. I hope you choose to stay with us again when your travels bring you back to the area.
酒店回复: On behalf of the entire hotel team, I want to thank you for sharing about your experience during your stay with us!It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the breakfast management team and staff as a way of celebrating the great guest experiences we delivered and continue to grow and develop good customer relations. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
3.0分
家庭亲子
原文
翻译提供方：Google
还行，就是旁边就是 30 号公路，噪音很大。一整晚都有交通堵塞
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酒店回复: On behalf of the entire hotel team, I want to thank you for sharing about your recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. We're happy to hear you felt right at home! Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
4.0分
其他
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Definitely enjoyed my stay. I do wish the check-in process was faster for late night check-ins. Besides that, a comfortable bed, clean bathroom stocked with more than enough towels, and exactly what you’d expect from a buffet style breakfast. Great for a stop on a long road trip
4.0分
情侣出游
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Centrally located to many attractions. Front desk staff was very friendly and helpful. Breakfast was good but would have liked more fresh fruit options like bananas and oranges. Eggs were delicious.
Room was clean , comfortable bed but sheets were a bit scratchy.
The shower had some mildew stain in the grout and the base of the shower looked like it needed a good scrubbing.
Overall a decent stay but a bit pricey at over $200 a night.
2.0分
情侣出游
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We will not stay here again. Stuck in the elevator, filthy pool, amenities in room didn't work, very limited housekeeping. Most importantly, front desk did not care about our concerns. All they wanted to do was brush us off with a BS answer so we would leave them alone. This place will not be open long.
I doubt they will ever read this or care.
3.0分
家庭亲子
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The bathroom shower was disgusting. We had to go down and get cleaning supplies to clean it ourselves, due to no other rooms available and no staff available to clean. We should be compensated for this. I have pictures I’ll be posting on the reviews.
3.0分
其他
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Fair
Staff very nice.
Breakfast good.
Pool not open - was never told - 6 year old grand daughter not happy.
Beds not very comfortable.
Internet connection not good.
3.0分
家庭亲子
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Disappointed 1 of 2 elevators broken. Lobby Air conditioning broken. Breakfast was terrible not stocked properly ran out of a lot of items
Chocolate milk, cereal muffin's,bread and bagels. No excuse for Marriott property.
住得非常愉快，下次还会再来。
糟糕的客户服务。我们入住时间很晚，为我们办理入住手续的人不知道她在做什么。我们花了 30 分钟才办理入住手续。我们凌晨 2 点入住（我们提前通知了他们）。然后有人在早上 9 点之前敲门来打扫。他们告诉我们，根据他们的记录，我们的房间已于凌晨 2 点退房。我们去见经理，被告知我们的预订已被取消。询问我们是否可以将退房时间从上午 11 点延迟到中午 12 点，因为这很不方便。经理甚至不允许我们多呆一个小时来多睡一会儿。
早餐太糟糕了，我们早上 9 点左右下楼，没有水果、没有面包、没有香肠，我们问了他们，他们说“抱歉，没有了”
还行，就是旁边就是 30 号公路，噪音很大。一整晚都有交通堵塞
Definitely enjoyed my stay. I do wish the check-in process was faster for late night check-ins. Besides that, a comfortable bed, clean bathroom stocked with more than enough towels, and exactly what you’d expect from a buffet style breakfast. Great for a stop on a long road trip
Centrally located to many attractions. Front desk staff was very friendly and helpful. Breakfast was good but would have liked more fresh fruit options like bananas and oranges. Eggs were delicious.
Room was clean , comfortable bed but sheets were a bit scratchy.
The shower had some mildew stain in the grout and the base of the shower looked like it needed a good scrubbing.
Overall a decent stay but a bit pricey at over $200 a night.
We will not stay here again. Stuck in the elevator, filthy pool, amenities in room didn't work, very limited housekeeping. Most importantly, front desk did not care about our concerns. All they wanted to do was brush us off with a BS answer so we would leave them alone. This place will not be open long.
I doubt they will ever read this or care.
The bathroom shower was disgusting. We had to go down and get cleaning supplies to clean it ourselves, due to no other rooms available and no staff available to clean. We should be compensated for this. I have pictures I’ll be posting on the reviews.
Fair
Staff very nice.
Breakfast good.
Pool not open - was never told - 6 year old grand daughter not happy.
Beds not very comfortable.
Internet connection not good.
Disappointed 1 of 2 elevators broken. Lobby Air conditioning broken. Breakfast was terrible not stocked properly ran out of a lot of items
Chocolate milk, cereal muffin's,bread and bagels. No excuse for Marriott property.
I blame Management staff was doing there best