This location was beautiful. It was quiet and well kept. The beds were pretty comfy and the showers were wonderful.
酒店回复: thank you so much for staying with us.we appreciate your feedback.
4.0分
其他
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Overall the room was clean and mostly comfortable. There was a stain on the easy chair and ottoman, some dark spots on the bathroom floor and also a dirty tray under the refrigerator. Seems to lack attention to detail for the price of a night's stay. You wont regret your stay, but its nothing to recommend to others.
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酒店回复: Thank you so much for staying with us. We appreciate your feedback.
5.0分
其他
Kindness and Hospitality
Exceptional hospitality. This is a family owned franchise and it shows in the care they offer their guests. I am very grateful.
酒店回复: Thank you for staying with us. We appreciate your feedback
3.0分
其他
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Not so great
Been staying here for years. Not sure what has changed. Breakfast was not much to get excited about, bring your own fruit and yogurt. Felt very rushed to check out. Bring items down to the car beginning at 9am, was continually asked if I was "checking out". Staff was not terribly welcoming and rooms appeared to not be very clean. I would advise to explore other options
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酒店回复: Dear Monica! Thank you for sharing your feedback and for being a long-time guest with us. We’re truly sorry to hear that your recent stay did not reflect the experience you’ve had in the past. Your comments about breakfast, cleanliness, and feeling rushed at checkout are concerning, and we’ll be addressing these areas with our team to ensure improvements are made. We value your loyalty and hope you’ll consider giving us another opportunity to provide you with the welcoming and comfortable stay you expect and deserve.
5.0分
情侣出游
Property was renovated and is really nice. Staff were wonderful. Very clean. Breakfast area was large and clean
5.0分
其他
This property was very nice, one drawback, there did not seem to be anything within walking distance, I had no issues with it but some might
酒店回复: Thank you for staying with us. We appreciate your feedback
5.0分
家庭亲子
The location is pretty far out of closest town but is still a nice place to stay.
酒店回复: thank you for staying with us.we appreciate your feedback
5.0分
情侣出游
The rooms are impeccably clean, the staff is courteous, and the property - especially the water feature - is lovely.
酒店回复: Thank you for staying with us. We appreciate your feedback
5.0分
朋友出游
We stayed in a queen suite. The room was clean and spacious and was really convenient for going into Pentwater and Ludington.
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酒店回复: Thank you dear Victoria for taking the time to review our hotel.your positive feedback is greatly appreciated.we are very pleased to hear that you liked our hotel and found it very clean and spacious and very convenient as well.your kind words will encourage us to continue to work harder to make sure our guests stay comfortable and clean with us.thank you so much for your business and we will look forward to welcoming you back again soon.
5.0分
情侣出游
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Although "in the middle of nowhere," it was just a short 4 mile drive to beautiful Pentwater - which we enjoyed tremendously over 3 days/nights. Also, just a short drive to Ludington and Silver Beach. Room was clean and spacious. Bed was comfortable - we slept really well! Pool and hot tub were great - did not use the exercise equipment. Breakfast was plentiful with a nice selection - employee kept it well stocked and clean. All in all - a great experience, and we will likely stay again!!
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酒店回复: Thank you so much for staying with us. We appreciate your feedback.
This location was beautiful. It was quiet and well kept. The beds were pretty comfy and the showers were wonderful.
Overall the room was clean and mostly comfortable. There was a stain on the easy chair and ottoman, some dark spots on the bathroom floor and also a dirty tray under the refrigerator. Seems to lack attention to detail for the price of a night's stay. You wont regret your stay, but its nothing to recommend to others.
Kindness and Hospitality
Exceptional hospitality. This is a family owned franchise and it shows in the care they offer their guests. I am very grateful.
Not so great
Been staying here for years. Not sure what has changed. Breakfast was not much to get excited about, bring your own fruit and yogurt. Felt very rushed to check out. Bring items down to the car beginning at 9am, was continually asked if I was "checking out". Staff was not terribly welcoming and rooms appeared to not be very clean. I would advise to explore other options
Property was renovated and is really nice. Staff were wonderful. Very clean. Breakfast area was large and clean
This property was very nice, one drawback, there did not seem to be anything within walking distance, I had no issues with it but some might
The location is pretty far out of closest town but is still a nice place to stay.
The rooms are impeccably clean, the staff is courteous, and the property - especially the water feature - is lovely.
We stayed in a queen suite. The room was clean and spacious and was really convenient for going into Pentwater and Ludington.
Although "in the middle of nowhere," it was just a short 4 mile drive to beautiful Pentwater - which we enjoyed tremendously over 3 days/nights. Also, just a short drive to Ludington and Silver Beach. Room was clean and spacious. Bed was comfortable - we slept really well! Pool and hot tub were great - did not use the exercise equipment. Breakfast was plentiful with a nice selection - employee kept it well stocked and clean. All in all - a great experience, and we will likely stay again!!