酒店回复: Thank you very much for staying with us and for taking the time to share your warm and thoughtful feedback. Your kind words are truly encouraging to all of us.We are delighted to hear your compliments regarding our location. While being conveniently situated in the vibrant Shijo-Kawaramachi area, our hotel also offers a unique atmosphere through its harmony with the adjoining temple. We are pleased that you were able to experience this distinctive feature of our property. With easy access to major sightseeing spots and public transportation, our location is well suited for both leisure and business travelers.We are also very grateful for your positive comments about our breakfast. Your kind remarks will certainly serve as great encouragement to our restaurant staff. We will continue striving to enhance the morning experience so that it becomes a truly enriching start to the day.Thank you as well for your kind words regarding the cleanliness of your room. Maintaining a high standard of hygiene is one of our top priorities, and we are sincerely pleased that you recognized our efforts.Furthermore, we are delighted to receive your compliments about our service. Knowing that your time with us was comfortable and pleasant brings us the greatest satisfaction.Our entire team will continue to dedicate ourselves to providing a stay that exceeds our guests’ expectations. Should you visit the area again, we would be honored to welcome you back.Mitsui Garden Hotel Kyoto Kawaramachi JokyojiFront office manager

酒店回复: Thank you very much for staying at Mitsui Garden Hotel Kyoto Kawaramachi Jokyoji.We also deeply appreciate the perfect score and wonderful comments you have shared with our hotel.We are very relieved to hear that you enjoyed your stay at our hotel.Our hotel is located in the heart of Kyoto, offering excellent access to tourist attractions as a major appeal.We hope you enjoyed a truly perfect location for exploring Kyoto and experienced many quintessential Kyoto sights and activities.We're also delighted to hear that you enjoyed your room.We will do our best to accommodate your room requests, so please feel free to let our staff know.We sincerely appreciate your kind words expressing your desire to stay with us again next time. We remain committed to continuously improving our service through daily dedication.Again, we thank you for choosing our hotel this time and look forward to welcoming you back in the future.Mitsui Garden Hotel Kyoto Kawaramachi JokyojiFront office manager

酒店回复: Thank you very much for having stayed at Mitsui Garden Hotel Kyoto Kawaramachi Jokyoji and taking your time to write a valuable comment.We are so pleased to read your review that you fully enjoyed your stay with us.We are also impressed by your compliments on our location, breakfast, and large public bathroom.Our hotel is located on a main area which you are able to enjoy shopping and sightseeing.Our breakfast offers three types of plates that allow you to experience a traditional Japanese breakfast, and two types of Western food that can be enjoyed by people from various countries.Please try our other plates the next time you stay with us.Our proud large public bath has been designed to create a space where art emerges from the dim light. Combined with relaxing sounds, you can spend a peaceful time that will calm your mind.We are glad that you enjoyed it. We have shared your feedback with our housekeeping staff and will instruct them to thoroughly conduct final inspections once again.We deeply regret that we were unable to resolve this issue during your stay.Should you require anything to ensure your comfort, please do not hesitate to contact our staff at any time.Once again, thank you very much for your time to review your recent experience at our hotel.Mitsui Garden Hotel Kyoto Kawaramachi JokyojiFront office manager

酒店回复: Thank you very much for having stayed at Mitsui Garden Hotel Kyoto Kawaramachi Jokyoji for your recent visit in Kyoto. We appreciate giving a good rating on our hotel's review.We are deeply honored to have received your kind words regarding our hotel's location, large public bath, and breakfast.It brings us great joy to hear that you enjoyed our central yet quiet location. Our hotel is located on a main area which you are able to enjoy shopping and sightseeing. We are also in walking distance to famous Nishiki Food Market where you can enjoy some local foods.We would be delighted if you would choose our hotel again as your base for sightseeing in Kyoto.We sincerely hope our large bath helped you relax and refresh after a day of sightseeing in Kyoto.We are also delighted to receive your kind words regarding our breakfast.The breakfast menu was renewed in October and has been very well received.We are pleased to hear that you were satisfied.Receiving such feedback is our greatest encouragement.We will continue our efforts to provide more comfortable stay. Once again, we appreciate your assessment and we are looking forward to seeing you again in the near future.Mitsui Garden Hotel Kyoto Kawaramachi JokyojiFront office manager

酒店回复: Thank you very much for choosing to stay at Mitsui Garden Hotel Kyoto Kawaramachi Jokyoji. We sincerely appreciate you taking the time to share your feedback with us.We are sorry to hear that you found the guest room to be somewhat small and regret any inconvenience this may have caused. To make the most of the limited space, we have incorporated various features—such as providing storage space under the bed—though we understand these measures may not have fully met your expectations.Nevertheless, we are delighted to receive your kind words regarding our location. One of the unique charms of our hotel is that it offers both the convenience of being situated in the Shijo-Kawaramachi area and the serene atmosphere of being integrated with a historic temple. We hope this allowed you to enjoy both sightseeing and shopping with ease.We are also very grateful for your positive comments about our service. Nothing brings us greater joy than knowing we were able to contribute to a pleasant and memorable stay.We would like to extend our sincere apologies that your mother was unable to enjoy the public bath during your visit. To ensure that all guests are comfortable at any time and under any circumstances, we will continue to carefully monitor and improve areas such as water temperature management, cleaning frequency, and crowd level checks.All of us at the hotel remain committed to providing stays that offer comfort and satisfaction to every guest. Should you return to the area, we would be honored to welcome you again.Mitsui Garden Hotel Kyoto Kawaramachi JokyojiFront office manager

酒店回复: Thank you very much for staying at Mitsui Garden Hotel Kyoto Kawaramachi Jokyoji. We would also like to thank you for taking the time to provide us with your valuable feedback despite your busy schedule.We sincerely apologize for any inconvenience caused by the lack of cleanliness. We are shared your comments with the cleaning supervisor and the person in charge of cleaning on the day of the event, and will alert them to prevent a reoccurrence. It is via your feedback that we can endeavor to provide our guests with a more luxurious and superior stay.In addition, we sincerely apologize for the inconvenience caused by the shortcomings of our front desk staff. We have always tried to focus on customer service, but after receiving this criticism, we are keenly aware of our shortcomings.We take your feedback seriously, and all of our staff will continue to work hard to further improve our customer service as a hotel.Mitsui Garden Hotel Kyoto Kawaramachi JokyojiFront office manager

酒店回复: Thank you very much for having stayed at Mitsui Garden Hotel Kyoto Kawaramachi Jokyoji and taking your time to write a valuable comment.We appreciate giving a good rating on our hotel's review.It is our greatest pleasure to realize that you were satisfied with our location, breakfast and public large bath.Our breakfast menu has been updated since October, and we are relieved to have received your kind words of praise.We will take your feedback into consideration if we have the opportunity to update our menu in the future.In addition, the large public bath room is open all night from 3:00 p.m. to 10:00 a.m. the next day. It would make you feel relaxed and heal your body got tired from walking for sightseeing all around Kyoto city.We will continue our efforts to provide more comfortable stay.Once again, we appreciate your assessment and we are looking forward to seeing you again in the near future.Mitsui Garden Hotel Kyoto Kawaramachi JokyojiFront office manager

酒店回复: 非常感谢您入住京都河原町承京寺三井花园酒店。很高兴您对酒店位置、大浴场和早餐感到满意。我们也非常荣幸您喜欢我们的香薰。我们备受欢迎的香薰采用来自老字号香薰师松荣堂的“二条”香薰，并经过精心挑选，希望即使在酒店内也能营造出寺庙般的氛围。 由于当天是闭馆日，您未能参加早晨的体验活动，我们深感抱歉。体验活动的日期已在酒店网站上公布，请下次查看。 然而，对于早餐的摆盘和玻璃杯未能达到您的期望，我们深感抱歉。我们将根据您的反馈改进我们的服务。感谢您的宝贵意见。 我们将继续努力改进服务，为您提供舒适的空间和服务，全体员工期待您再次光临。 京都河原町常京寺三井花园酒店 住宿经理

酒店回复: Thank you very much for staying at Mitsui Garden Hotel Kyoto Kawaramachi Jokyoji.We also deeply appreciate the perfect score and wonderful comments you have shared with our hotel.We are delighted to hear that you enjoyed your stay at our hotel and are honored that you found it to your liking.Our hotel is located in the heart of Kyoto, offering a convenient location as its key appeal.With numerous tourist attractions and restaurants nearby, we hope you were able to fully enjoy your trip to Kyoto.We would be delighted if you would continue to patronize our hotel in the future.We look forward to welcoming you back to our hotel again soon.Mitsui Garden Hotel Kyoto Kawaramachi JokyojiFront office manager

酒店回复: 感谢您入住京都河原町城京寺三井花园酒店。 希望您入住期间过得愉快。 我们很高兴听到您喜欢入口处的熏香、设计精美的客房以及宽敞的浴室。 此外，我们也很高兴听到您对酒店便利的地理位置感到满意。 正如您所知，我们酒店地理位置优越，前往众多旅游景点都非常方便，并且搭乘城市公交和火车等公共交通工具也十分便捷。 我们将继续努力，为您提供更舒适的住宿体验。 期待您下次访问日本京都时再次光临本酒店。 京都河原町城京寺三井花园酒店 前台经理