Horrendous i am sure its not just paying Guests that stay here. dirty rooms disgusting bathroom & walls had holes in doubt if this hotel should be kept open to customers
1.0分
其他
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Upon arrival travelling from buxton me and my partner had arrived at around half 12 ish although check in wasnt untill 3 i went to reception no ones there so there was a note saying ring this number so rang the number and explained i no im early but just wanted to leave my bags as didnt want to be carrying them atound the airshow to wich the man on the phone replied well ylu cant check in yet... so some young lad came down to what u woildnt even call a reception and peeked through the blinds he look like he had just woken up anyway he gave me the room card and said room 15, DIDNT EVEN ASK FOR MY NAME (THANK GOD THERE WASNT A FIRE) AND THEY DIDNT EVEN SHOW US WHERE IT WAS, anyway me and my partner found our on way up to the room, tbh for one night stay it was do able so we left our bags and made our way out to the airshows. the place was quite in the morning come check out there was still no one around but a box wich said leave key card here so we did so through the whole stay i could have been anyone they was letting in for a place for one night is do able but other than that avoid at all cost it charged me £176 for 2 people for 1 night no breakfast no decent check in or check out saw one person and that's who gave us the card it was awful to say the least NEVER AGAIN if i could get a refund i would wouldn't call it a hotel more a hostel hahaha 🤣🤣🤣🤣
1.0分
情侣出游
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Upon arrival travelling from buxton me and my partner had arrived at around half 12 ish although check in wasnt untill 3 i went to reception no ones there so there was a note saying ring this number so rang the number and explained i no im early but just wanted to leave my bags as didnt want to be carrying them atound the airshow to wich the man on the phone replied well ylu cant check in yet... so some young lad came down to what u woildnt even call a reception and peeked through the blinds he look like he had just woken up anyway he gave me the room card and said room 15, DIDNT EVEN ASK FOR MY NAME (THANK GOD THERE WASNT A FIRE) AND THEY DIDNT EVEN SHOW US WHERE IT WAS, anyway me and my partner found our on way up to the room, tbh for one night stay it was do able so we left our bags and made our way out to the airshows. the place was quite in the morning come check out there was still no one around but a box wich said leave key card here so we did so through the whole stay i could have been anyone they was letting in for a place for one night is do able but other than that avoid at all cost it charged me £176 for 2 people for 1 night no breakfast no decent check in or check out saw one person and that's who gave us the card it was awful to say the least NEVER AGAIN if i could get a refund i would. How they call it hotels is beyond my belief needs shutting down
2.0分
其他
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T.V’s didn’t work, booking said sofa bed and double bed but it was actually a double bed and single bed, the windows didn’t open which is a fire hazard which the fire alarm went off 7:30 in the morning, upon tidying the room before leaving we found lots of stuff under the bed, underwear, ‘substances’ cutlery, lots of stuff from different people there, not to mention I had 4 children with me, plus very dirty covers and everything overall
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酒店回复: Dear Siobhan,We sincerely apologize for the issues you encountered during your stay. Your experience is certainly not up to the standards we aim to provide, and we are addressing the concerns you've raised regarding the TV, room configuration, cleanliness, and fire safety. We take these matters seriously and will investigate them further. Thank you for bringing this to our attention, and we hope to improve moving forward.Best regards,EvaOYO Harlands Hotel
1.0分
其他
Booked it, they took my money for the week, got there and it was closed. Total joke but I'm glad. It looked a total dump
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酒店回复: Apologies for the inconvenience caused, Jon! Do not worry we are working day and night for continuous improvement. We ensure a better experience on your next stay. Regards, Lisa
2.0分
其他
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You get what you pay for
The room was cheap in comparison to other nearby hotels. The bedding and towels were clean, as was the bathroom on the whole. The bed wasn't that comfortable, the mattress was pretty hard. The biggest issue was the lack of curtains and blinds that didn't close properly. Not great when you're right on the street front. I paid £54 and I think that was in the more expensive side for what we got. The room was very small and a lot of noise through the night from the road and trams.
这酒店不错，虽然位置有点偏，但电车站就在门口，所以也算不上什么大问题。
工作人员很友好，不会老是打扰你，让你自在。
我很乐意再来住。
没住成。进去一看，又脏又臭，连个办理入住的人都没有。还不给我退款，再也不会来了。
离市中心太远了，连吃的都没有，甚至连自动售货机都没有。
还行吧
Horrendous i am sure its not just paying Guests that stay here. dirty rooms disgusting bathroom & walls had holes in doubt if this hotel should be kept open to customers
Upon arrival travelling from buxton me and my partner had arrived at around half 12 ish although check in wasnt untill 3 i went to reception no ones there so there was a note saying ring this number so rang the number and explained i no im early but just wanted to leave my bags as didnt want to be carrying them atound the airshow to wich the man on the phone replied well ylu cant check in yet... so some young lad came down to what u woildnt even call a reception and peeked through the blinds he look like he had just woken up anyway he gave me the room card and said room 15, DIDNT EVEN ASK FOR MY NAME (THANK GOD THERE WASNT A FIRE) AND THEY DIDNT EVEN SHOW US WHERE IT WAS, anyway me and my partner found our on way up to the room, tbh for one night stay it was do able so we left our bags and made our way out to the airshows. the place was quite in the morning come check out there was still no one around but a box wich said leave key card here so we did so through the whole stay i could have been anyone they was letting in for a place for one night is do able but other than that avoid at all cost it charged me £176 for 2 people for 1 night no breakfast no decent check in or check out saw one person and that's who gave us the card it was awful to say the least NEVER AGAIN if i could get a refund i would wouldn't call it a hotel more a hostel hahaha 🤣🤣🤣🤣
Upon arrival travelling from buxton me and my partner had arrived at around half 12 ish although check in wasnt untill 3 i went to reception no ones there so there was a note saying ring this number so rang the number and explained i no im early but just wanted to leave my bags as didnt want to be carrying them atound the airshow to wich the man on the phone replied well ylu cant check in yet... so some young lad came down to what u woildnt even call a reception and peeked through the blinds he look like he had just woken up anyway he gave me the room card and said room 15, DIDNT EVEN ASK FOR MY NAME (THANK GOD THERE WASNT A FIRE) AND THEY DIDNT EVEN SHOW US WHERE IT WAS, anyway me and my partner found our on way up to the room, tbh for one night stay it was do able so we left our bags and made our way out to the airshows. the place was quite in the morning come check out there was still no one around but a box wich said leave key card here so we did so through the whole stay i could have been anyone they was letting in for a place for one night is do able but other than that avoid at all cost it charged me £176 for 2 people for 1 night no breakfast no decent check in or check out saw one person and that's who gave us the card it was awful to say the least NEVER AGAIN if i could get a refund i would. How they call it hotels is beyond my belief needs shutting down
T.V’s didn’t work, booking said sofa bed and double bed but it was actually a double bed and single bed, the windows didn’t open which is a fire hazard which the fire alarm went off 7:30 in the morning, upon tidying the room before leaving we found lots of stuff under the bed, underwear, ‘substances’ cutlery, lots of stuff from different people there, not to mention I had 4 children with me, plus very dirty covers and everything overall
Booked it, they took my money for the week, got there and it was closed. Total joke but I'm glad. It looked a total dump
You get what you pay for
The room was cheap in comparison to other nearby hotels. The bedding and towels were clean, as was the bathroom on the whole. The bed wasn't that comfortable, the mattress was pretty hard. The biggest issue was the lack of curtains and blinds that didn't close properly. Not great when you're right on the street front. I paid £54 and I think that was in the more expensive side for what we got. The room was very small and a lot of noise through the night from the road and trams.