The beds were the most comfortable I’ve ever slept in!!! And the staff at check in and check out were very polite and courteous! But the breakfast was the STAR of the show! Wonderful all around!!!
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酒店回复: Dear Shelly,Thank you so much for the fantastic review! We're thrilled you had such a wonderful experience with us.It's great to hear the beds provided you with such comfortable rest – there's nothing better than a good night's sleep when you're traveling! We're also delighted our team made such a positive impression during your check-in and check-out. Providing courteous, attentive service is what we strive for with every guest. And we're especially pleased our breakfast was the star of your stay! We put a lot of care into offering a great variety to start your day off right.Your kind words mean so much to our entire team. We'd be delighted to welcome you back on your next trip to the Sutton area!Warm regards,Guest Experience Team
4.0分
其他
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Off white bed spreads had various brown spots on them in the last 2 rooms I have stayed in ...that was concerning to me...otherwise all else was fine. I think a little better attention to that area would bring my rating up to five stars. Also the tub drain on the recent room stay did not close properly so one could take a bath . The staff are always great and will stay there again .
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酒店回复: Dear Terrill,Thank you so much for your continued loyalty and for taking the time to share your feedback. We're delighted to hear that our team has consistently provided you with great service, and we truly appreciate you choosing to stay with us multiple times.We're grateful you brought the housekeeping details to our attention. Maintaining the highest standards of cleanliness and comfort in every room is incredibly important to us, and your comments help us ensure we're delivering the experience our guests deserve. We take your feedback seriously and remain committed to excellence in every aspect of your stay.It's wonderful to know that despite these concerns, you've had positive experiences overall and plan to return. We're looking forward to welcoming you back and providing you with the five-star experience you deserve on your next visit.Warm regards,Guest Experience Team
5.0分
其他
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What a great place with so much to offer for the price. Comfortable beds and towels. Spectacular views and a decent breakfast. Would def stay here again if back in the are.
4.0分
情侣出游
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Outdated but clean. Stay here 2-3 times a year for the last 3 years. Slowly declining. Walls in bathroom crumbling this time. Lots of patching and mediocre repair. It is quiet but don’t like Days Inn in general for their 8am text waking me up asking if I enjoyed my stay.
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酒店回复: Dear Adrian,Thank you for your continued loyalty over the past three years. We truly appreciate that you've chosen to stay with us multiple times each year, and your feedback is invaluable to us.We're glad to hear you've found the property clean and quiet during your visits. Thank you for bringing the bathroom condition to our attention. We take pride in maintaining our facilities, and your comments help us identify areas where we can focus our efforts to ensure every aspect of your stay meets expectations.Regarding the morning text messages, we understand how important uninterrupted rest is during your stay. We appreciate you sharing this feedback about the timing of our guest satisfaction communications.We hope to continue being your preferred choice when you're in the Sutton area, and we look forward to welcoming you back on your next visit.Warm regards,Guest Experience Team
1.0分
商务出差
Our room had a bed bug. We were ignored upon compensation.
They did however switch our room to a cleaner room as I inspected thoroughly. Not at all pleased
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酒店回复: Dear Jerrett,Thank you for taking the time to share your experience with us. We understand this was not the stay you expected, and we sincerely appreciate you bringing this to our attention.We're glad our team was able to accommodate you with an alternative room that better met your standards. We take all guest feedback seriously as it helps us maintain the quality of service our guests deserve.We recognize this experience fell short of what you should expect during your stay. Your comments are important to us as we work to ensure every guest enjoys a comfortable and pleasant visit.We hope to have the opportunity to regain your trust on your next visit and provide you with the experience that reflects our commitment to guest satisfaction.Warm regards,Guest Experience Team
4.0分
情侣出游
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This is a great hotel for a night's sleep. You might need to go out to eat dinner though there is restaurant on site. It didn't have stock of some of the items on the menu that we were interested in so we went to a cute bistro in Sutton called Braxton's that was really good. The breakfast was great for an included buffet. I inadvertently booked double beds not knowing that any hotel had less than queens these days.
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酒店回复: Dear Barry,Thank you for your great review and rating! We're so happy to hear you had a comfortable night's sleep with us and enjoyed the breakfast buffet.We appreciate your feedback about the restaurant and menu availability. It's wonderful that you discovered Braxton's in Sutton – we're glad you found a great dining option nearby! Our location offers convenient access to several local favorites in the area.We're pleased the breakfast buffet met your expectations. Starting the day with a satisfying meal is important to us, and we're delighted it was a highlight of your stay.Thank you for choosing Days Inn & Suites by Wyndham Sutton Flatwoods, and we'd be happy to welcome you back on your next trip to the area.Warm regards,Guest Experience Team
5.0分
其他
Check in was great, rooms were very clean, hot shower with great water pressure and very affordable. The surrounding area was quiet as well
4.0分
商务出差
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Safe and clean. Been stopping here for years and owners seem to care about keeping a place with work travelers just needing comfortable clean quiet place to rest for hwy break. Thanks!
5.0分
其他
Felt very comfortable and safe as a single female traveler. Very clean and quiet. This is my 2nd stay here overnight on long road trip. Highly recommended
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酒店回复: Dear Joni,Thank you so much for the fantastic review and for choosing us again! We're absolutely thrilled that you felt comfortable and safe during both of your stays with us. As a trusted stop on your road trips, providing that peace of mind for all our guests is incredibly important to us.We're so glad you appreciated the cleanliness and quiet atmosphere. Knowing that you found us to be a reliable and welcoming place to rest makes our day! Your recommendation means the world to our team.Safe travels on your journeys, and we'd be delighted to welcome you back whenever your road trips bring you through Sutton again!Warm regards,Guest Experience Team
健身设备很齐全。对于需要舒适的床和热水澡的过夜旅客来说，这里再完美不过了。
The beds were the most comfortable I’ve ever slept in!!! And the staff at check in and check out were very polite and courteous! But the breakfast was the STAR of the show! Wonderful all around!!!
Off white bed spreads had various brown spots on them in the last 2 rooms I have stayed in ...that was concerning to me...otherwise all else was fine. I think a little better attention to that area would bring my rating up to five stars. Also the tub drain on the recent room stay did not close properly so one could take a bath . The staff are always great and will stay there again .
What a great place with so much to offer for the price. Comfortable beds and towels. Spectacular views and a decent breakfast. Would def stay here again if back in the are.
Outdated but clean. Stay here 2-3 times a year for the last 3 years. Slowly declining. Walls in bathroom crumbling this time. Lots of patching and mediocre repair. It is quiet but don’t like Days Inn in general for their 8am text waking me up asking if I enjoyed my stay.
Our room had a bed bug. We were ignored upon compensation.
They did however switch our room to a cleaner room as I inspected thoroughly. Not at all pleased
This is a great hotel for a night's sleep. You might need to go out to eat dinner though there is restaurant on site. It didn't have stock of some of the items on the menu that we were interested in so we went to a cute bistro in Sutton called Braxton's that was really good. The breakfast was great for an included buffet. I inadvertently booked double beds not knowing that any hotel had less than queens these days.
Check in was great, rooms were very clean, hot shower with great water pressure and very affordable. The surrounding area was quiet as well
Safe and clean. Been stopping here for years and owners seem to care about keeping a place with work travelers just needing comfortable clean quiet place to rest for hwy break. Thanks!
Felt very comfortable and safe as a single female traveler. Very clean and quiet. This is my 2nd stay here overnight on long road trip. Highly recommended