It was great that they let us check in a bit early to accommodate our needs. Unfortunately, one big problem was that my room was right next to the Interstate highway, which was so loud all night that I had trouble sleeping. One other thing is that the amount I was billed is higher than the amount they showed me on the printout when I checked out.
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酒店回复: Thank you for taking the time to leave a review regarding your most recent stay! I’d like to apologize regarding the noice from the highway, we have been searching hard on how to eliminate that issue as we speak. We hope you enjoyed the remaining part of your stay and hope to host you again in the future!
4.0分
情侣出游
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We have stayed at this hotel for many years, even through the change of hands! We stay here because of location and convenience to family. The staff has always been kind and courteous. Our room has been good to very good most times. Our room was clean and comfortable this past stay.
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酒店回复: Thank you for taking the time to leave a review regarding your most recent stay with us! I'm thrilled that my staff were kind and courteous during your stay, and your room met your expectations. I will be forwarding the feedback to the staff to show them their hard work is recognized. We look forward to hosting you again in the future!
5.0分
其他
The room was wonderful—clean, comfortable, and welcoming. The complimentary breakfast was a real treat and a perfect start to the day. Highly recommend!
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酒店回复: I'm thrilled to hear you had a great experience with us during your stay! I'll be forwarding your feedback to the staff as we strive to continuously improve. We hope to host you again in the future!
4.0分
家庭亲子
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Called the night of our stay to let them know we would be in late and the guy we spoke to wasn't the friendliest. Other than that everything was descent and we were only at the property for less than 10 hours.
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酒店回复: Thank you for taking the time to leave a review regarding your most recent stay. I'm glad you had a good stay while you were here. Your feedback is important to us, and I will use your review as a learning experience to provide exceptional service in the future.
4.0分
家庭亲子
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It was a comfortable stay. Beds felt good, bathroom was clean and functional. Housekeeping missed a hair tie and a piece of dogfood on the carpet, but otherwise the room was clean. Breakfast was a little less than average. Waffles had a weird color, instant eggs were a little watery, sausage wasn’t very warm.
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酒店回复: Thank you for taking the time to leave a review. I want to apologize for the quality of the breakfast, but I will explain the reasons for it. The waffles that day were flavored, resulting in a different color batter. The liquid for the eggs is the butter within the eggs to keep them moist. Hope this information helps! I am thrilled that the room was comfortable for you during your stay. We do hope to host you again in the future!
2.0分
家庭亲子
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First room smelled terrible and had imprint of hands and oil on bedspread that I am happy to share if you like. Coffee machine cartridge was not clean. There was a dirty used pod inside of it. Staff smoking cigarettes right outside the sliding doors.
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酒店回复: Thank you for taking the time to leave a review regarding your most recent stay. I want to apologize that we did not meet your standards, and your feedback will be used to continuously improve. We hope to host you in the future to provide a better experience.
5.0分
其他
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Nice crew, good room!
This was one of the best places to stay! Clean room, Staff was amazing, shower had hot water and good pressure. I asked for a quiet room and that's what I got!
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酒店回复: Thank you for taking the time to leave a review regarding your most recent stay! We are thrilled that we were able to provide you with a positive experience, and we hope to host you again in the future!
5.0分
其他
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The location was perfect for me. The location is easy to navigate and the room was very quiet and comfortable and clean. The staff were very friendly and helpful
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酒店回复: Thank you for taking the time to leave a review regarding your most recent stay with us. I'm thrilled to see that you had a great experience with us, and we hope to host you again in the future!
3.0分
其他
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Room was clean and the staff was very nice and helpful. The building is dated and could use some work, like new wallpaper that isn't peeling off the walls and such, but overall a good hotel for the price.
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酒店回复: Thank you for taking the time to leave a review regarding your stay. I'm delighted to hear that you had a positive experience with us. We are currently in the process of fixing things throughout the hotel. And hope to host you again in the future.
4.0分
商务出差
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Bathroom floor edges were dirty. one desk drawer kept opening. Refrigerator had past occupants' pizza in the freezer. Freezer had built up ice so much that the door of the refrigerator had to be forced closed.
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酒店回复: Thank you for taking the time to leave a review regarding your stay! We deeply apologize about leftovers left in the freezer and that it was missed by staff upon inspection. We will take your feedback to continuously improve and hope to host you in the future!
It was great that they let us check in a bit early to accommodate our needs. Unfortunately, one big problem was that my room was right next to the Interstate highway, which was so loud all night that I had trouble sleeping. One other thing is that the amount I was billed is higher than the amount they showed me on the printout when I checked out.
We have stayed at this hotel for many years, even through the change of hands! We stay here because of location and convenience to family. The staff has always been kind and courteous. Our room has been good to very good most times. Our room was clean and comfortable this past stay.
The room was wonderful—clean, comfortable, and welcoming. The complimentary breakfast was a real treat and a perfect start to the day. Highly recommend!
Called the night of our stay to let them know we would be in late and the guy we spoke to wasn't the friendliest. Other than that everything was descent and we were only at the property for less than 10 hours.
It was a comfortable stay. Beds felt good, bathroom was clean and functional. Housekeeping missed a hair tie and a piece of dogfood on the carpet, but otherwise the room was clean. Breakfast was a little less than average. Waffles had a weird color, instant eggs were a little watery, sausage wasn’t very warm.
First room smelled terrible and had imprint of hands and oil on bedspread that I am happy to share if you like. Coffee machine cartridge was not clean. There was a dirty used pod inside of it. Staff smoking cigarettes right outside the sliding doors.
Nice crew, good room!
This was one of the best places to stay! Clean room, Staff was amazing, shower had hot water and good pressure. I asked for a quiet room and that's what I got!
The location was perfect for me. The location is easy to navigate and the room was very quiet and comfortable and clean. The staff were very friendly and helpful
Room was clean and the staff was very nice and helpful. The building is dated and could use some work, like new wallpaper that isn't peeling off the walls and such, but overall a good hotel for the price.
Bathroom floor edges were dirty. one desk drawer kept opening. Refrigerator had past occupants' pizza in the freezer. Freezer had built up ice so much that the door of the refrigerator had to be forced closed.