酒店回复: Hi Kayla,Thank you for sharing your experience with us. We’re glad your overall stay was great, but we truly appreciate you highlighting the areas that need attention. Your feedback about the checkout process, housekeeping details, and cleanliness of the pool and fitness center is important, and will be shared directly with our team to address promptly. We’re committed to providing a more seamless and refreshing experience moving forward. We hope to welcome you back for an even better stay next time.- The Staff at Holiday Inn Harrisburg East
酒店回复: Hi Rashawnda,We’re glad you found our pricing reasonable and appreciated the clean sheets and Dove products. Your feedback about the room condition is invaluable, and we’re committed to addressing the issues you mentioned, such as the chipped paint and stained grout. We apologize for any discomfort caused by the stale smell and assure you that we’re working to enhance the overall guest experience. Thank you for sharing your thoughts with us.- The Staff at Holiday Inn Harrisburg East
酒店回复: Hi Echo,Thank you for taking the time to share this feedback. We’re glad to hear the cleanliness of the hotel met your expectations. We do, however, regret that certain aspects of your experience—particularly the breakfast value, elevator condition, and maintenance of doors—fell short. These are concerns we take seriously, and they’ll be shared with our team for review and improvement. We appreciate your honesty and hope to provide a better experience on your next visit.- The Staff at Holiday Inn Harrisburg East
早饭不错,离机场近,不过打车过去的话打车时间可能长点,因为车费太便宜司机可能不愿意接单,其他都很不错
如果是赶机场飞机,那么是个不错的选择。不过酒店感觉有点老化了,另外旁边就是高速,房间隔音不太好,噪音还是有点的,但个人感觉不是特别严重.
地点很安静,但没有像描述的那样提供免费早餐。
做得很好,我想再来一次。
服务:服务很好,免费接送机。前台很nice。
总体来说,我的住宿体验很棒,只是退房时周围空无一人,而且网上退房功能也打不开。
清洁人员服务不错,但关键的清洁工作做得不够到位,比如房间清洁、吸尘、确保房间气味清新以及确保所有脏床单都收拾干净。
泳池看起来不太干净,虽然我很想游泳,但需要有人来擦拭健身器材。
一分价钱一分货。
一分价钱一分货。价格合理,我只需要睡觉和洗澡,就可以去看一场音乐会。我不需要豪华的房间,但他们需要解决油漆剥落、灯罩发霉和浴室水泥浆污渍的问题。他们有一个优点,干净的床单和多芬洗浴用品,但整个房间闻起来很陈旧,像香烟一样。
酒店很干净,但他们提供的早餐价格太低了。早餐是免费的,只是简单的自助餐,却要收费。电梯太吓人了,噪音大到令人发指。我每次上电梯都觉得会被卡住。设施还可以,但一半的门都坏了。我还会再住那里,但我觉得收费太高了。
我们入住的第一个房间很脏——马桶刚到的时候就坏了,天花板和窗帘上都是蜘蛛网,浴室看起来也不干净。我们要求换一个房间,但房间更糟糕,枕头上满是污渍,浴室也不干净,床上还有一只死苍蝇。由于条件太差,我们决定不住那里。我们被告知管理层第二天早上会给我们打电话,但至今仍未收到任何后续通知。
就算这家酒店给我钱,我也不会住在这里。
沙发上满是污渍,看起来好像很久没洗过了。餐厅很糟糕,我们的饮料和餐食等了很久才送来。有一份餐食被忘了,让我们恶心。我再也不会和家人住在这里了。