Excellent customer service but building is showing its age - slow toilets - low water pressure etc
2.0分
商务出差
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Because we didn't arrive till 11pm on check in date, our non smoking room was given to someone else and we got a smoking room. Filter wasn't changed on heater/ac unit, we
had the worst sleep..the stench was terrible..there was nothing left for breakfast at 0730..no coffee..soggy eggs..
cold fried potatoes..i had to go to front desk to let them know there was no food.There carpets need to be shampooed..dirty luggage carts,etc.
5.0分
其他
Room was spotless and the staff was amazing as usual I don’t eat their breakfast because I really don’t care for it.
4.0分
其他
Asked if we would have pets with us(we didn’t but do have dogs so that was much appreciated!), Staff was incredibly nice and helpful.
4.0分
其他
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the staff was friendly and accommodating.
Breakfast had several options
The extra blanket that was given to us was very thin
the mattresses made loud sounds when we moved in our beds although they were comfortable.
It took us a little while to figure out how to find what we wanted on the TV
5.0分
其他
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Check-in was quick and the front desk lady was so friendly. She had tips and recommendations for restaurants, pro tips on navigating the area and parking at an event we were planning to attend near by. The hotel was very clean and it was nice. The room was up to date and clean. The bed wasn’t very comfortable in our opinion. It had a weird dip in it at the top by our head. They provide breakfast and it must have been pretty good or had good options because it was busy and the space was full of guests. We would definitely stay here again.
2.0分
家庭亲子
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They put me in a smoking room. I was too tired to switch. Walls are thin and you can hear everything in the hallways. The place was clean and they were doing improvements. With smoking being allowed in parts of this hotel, I would not recommend or go back.
4.0分
其他
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Nothing that can be easily remedied. Seemed like sounds traveled easier at this property than most I have stayed at.
With a fairly full property, doors closing and people talking and coming and going made a restful night a little difficult.
Now I must say that I could not have asked for a better mattress, every thing in the room and the property was very well kept, clean and tidy.
All the staff I interacted with were extremely friendly and eager to help with any requests.
When everything quieted down I couldn’t asked for a better stay.
I visit this area several times a year and will definitely try to stay at this property.
2.0分
其他
No light bulbs in table lamp. No ash tray in smoking room. No working ice machines to public
非常好的关注
Excellent customer service but building is showing its age - slow toilets - low water pressure etc
Because we didn't arrive till 11pm on check in date, our non smoking room was given to someone else and we got a smoking room. Filter wasn't changed on heater/ac unit, we
had the worst sleep..the stench was terrible..there was nothing left for breakfast at 0730..no coffee..soggy eggs..
cold fried potatoes..i had to go to front desk to let them know there was no food.There carpets need to be shampooed..dirty luggage carts,etc.
Room was spotless and the staff was amazing as usual I don’t eat their breakfast because I really don’t care for it.
Asked if we would have pets with us(we didn’t but do have dogs so that was much appreciated!), Staff was incredibly nice and helpful.
the staff was friendly and accommodating.
Breakfast had several options
The extra blanket that was given to us was very thin
the mattresses made loud sounds when we moved in our beds although they were comfortable.
It took us a little while to figure out how to find what we wanted on the TV
Check-in was quick and the front desk lady was so friendly. She had tips and recommendations for restaurants, pro tips on navigating the area and parking at an event we were planning to attend near by. The hotel was very clean and it was nice. The room was up to date and clean. The bed wasn’t very comfortable in our opinion. It had a weird dip in it at the top by our head. They provide breakfast and it must have been pretty good or had good options because it was busy and the space was full of guests. We would definitely stay here again.
They put me in a smoking room. I was too tired to switch. Walls are thin and you can hear everything in the hallways. The place was clean and they were doing improvements. With smoking being allowed in parts of this hotel, I would not recommend or go back.
Nothing that can be easily remedied. Seemed like sounds traveled easier at this property than most I have stayed at.
With a fairly full property, doors closing and people talking and coming and going made a restful night a little difficult.
Now I must say that I could not have asked for a better mattress, every thing in the room and the property was very well kept, clean and tidy.
All the staff I interacted with were extremely friendly and eager to help with any requests.
When everything quieted down I couldn’t asked for a better stay.
I visit this area several times a year and will definitely try to stay at this property.
No light bulbs in table lamp. No ash tray in smoking room. No working ice machines to public